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Added 14 mins ago
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Commis aux opérations - Operations Clerk
Brenntag
Beauharnois, QC · Canada / Beauharnois
- Full-time
Gestion du courrier et des envois par service de messagerie : Trier le courrier entrant, distribuer les notes de service internes et coordonner les envois par messagerie, les expéditions de…
Added 14 mins ago
CS
Hybrid Caretaker
Cleantech Service Group
Port Moody, BC
- $23 CAD / hour
- Part-time
…from within, Cleantech provides opportunities to grow into technical caretaker roles or leadership positions, creating a fulfilling and rewarding…
Added 14 mins ago
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Project Manager - Industrial
Black & McDonald Limited
Remote, Canada
- Full-time
- Remote
Black & McDonald is an integrated, multi‑trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and…
Added 14 mins ago
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Mechanical Estimator
Black & McDonald Limited
Ottawa, ON
- Full-time
Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and…
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Maintenance Mechanic - Handyperson
Black & McDonald Limited
Whitby, ON
- Full-time
Strong customer service, communication, and organizational skills.
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HVAC/R Technician - Commercial & Industrial Service
Black & McDonald Limited
Winnipeg, MB
- Full-time
Provide technical support and professional customer service on-site
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Client Service Technician
Air Liquide
Dartmouth, NS
- Full-time
The Client Service Technician (CST) transports, delivers, and installs homecare equipment (including oxygen cylinders) to patients and institutions while maintaining safe operation of the…
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Plan Design System Coder
Manulife
Halifax, NS · Kitchener, ON · Waterloo, ON
- Full-time
Manage multiple new plan setups, amendments, inquiries and rush requests while meeting established service and quality targets.
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Health and Welfare Implementation Manager
LifeWorks
Toronto, ON
- Full-time
Track scope closely: identify change control requests, keep Service Delivery informed of scope changes, and keep the Technical Design Document current as requirements evolve.
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Automotive Service Technician
The Warrington Group Inc.
Hammonds Plains, NS
- Full-time
With locations throughout Metro Halifax, their teams are committed to delivering quality automotive service, building lasting customer relationships, and creating a positive experience for…
Added 14 mins ago
Senior Financial Advisor - 1st and Renfrew Branch - Vancouver, BC
Scotiabank
Vancouver, BC
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 14 mins ago
Director, Network & Security AI and Automation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…expertise in automation, AI-enabled operations, AI security, and technical leadership. You will establish reusable engineering patterns and use AIOps to strengthen operational visibility,…
Added 14 mins ago
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Welding Millwright
GFL Environmental Inc.
Holland Landing, ON
- Full-time
At GFL, our team members represent our commitment to safety, efficiency, and premier customer service. In this role, you will support operations by performing skilled welding, fabrication,…
Added 29 mins ago
Director Infrastructure & Cybersecurity
FortisAlberta
Calgary, AB
Set expectations for reliable, responsive, and customer-focused service delivery, supported by effective incident, problem, change, request, configuration, and knowledge management…
Added 29 mins ago
Operations Technician - Hebron or Hibernia
ExxonMobil
St. John's, NL
Collaborating to address key technical areas and priorities
Added 29 mins ago
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Program Manager, Water Services
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
Research and evaluate emerging technologies, industry practices, and process improvements that enhance water accountability, operational efficiency, asset performance, and customer service.
Added 29 mins ago
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Représentant(e) développement des fffaires | Business Development Representative
Talan
Montreal, QC · Toronto, Ontario
- Full-time
En plaçant au cœur de sa stratégie « L’innovation Positive » le Groupe Talan est convaincu que c’est en étant au service de l’humain que la technologie démultiplie son potentiel pour la…
Added 44 mins ago
Field Service Technician (Controlled Environments)
BGE Indoor Air Quality Solutions Ltd.
Burnaby, BC · Vancouver, BC
…ensure quality work and satisfied customers. Provide excellent customer service when communicating findings to clients, explaining results, and offering guidance on equipment use and…
Added 44 mins ago
Lab Technical Assistant (BCGEU)
LifeLabs
Burnaby, BC
…commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity,…
Added 44 mins ago
Payroll & Benefits Specialist (Contract)
Richardson Wealth Ltd
Toronto, ON
…detail-oriented with exceptional organizational, analytical, and customer service skills. The ability to manage competing priorities and meet critical deadlines in a fast-paced environment…
Added 44 mins ago
System Specialist II (Field Technician Building Automation Systems BAS - Solutions), Halifax NS
Siemens
Dartmouth, NS · Halifax, NS
Customers around the world trust in our products. Our service technicians and engineers significantly contribute to that. You are the first on the scene to solve any technical problem. You…
Added 44 mins ago
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Medical Aesthetics Account Manager – BC East, Hugel Canada
Hugel Aesthetics
BC · Vancoucer, British Columbia
- Full-time
If you thrive in a dynamic, customer-centric environment and have a strong background in B2B sales with a technical, scientific, or medical focus, we want to hear from you!
Added 44 mins ago
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Licensed Diesel Truck Technician/Mechanic I
Penske
Mississauga, ON
- Full-time
Comprehensive technical and professional training
Added 58 mins ago
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Senior Spectrum Engineer
Telesat
Ottawa, ON
- Full-time
…of engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite…
Added 58 mins ago
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Product Guide - Seasonal
ARC'TERYX
Halton Hills, ON
- Part-time
- Temporary
You are passionate about delivering exceptional customer service

Desjardins

Technician, Product administration

Quebec, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Temporary 12- Month Position.

This position is unionized and will be awarded on a priority basis to employees within the bargaining unit.

As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You serve as technical collaborator and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technical problems and help develop and improve methods and procedures. More specifically, you will be required to:

Provide technical support for projects and operational issues
Conduct technical studies, research and analysis. Serve as resource person for the submission of solutions and action plans
Prepare technical notes to enhance the skills and knowledge of users and their teams
Help practitioners follow your unit’s processes and use its business solutions, tools and systems
Review information requests and conduct research to respond in accordance with standards and policies
Design, produce and analyze reports on your sector’s activities

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

College diploma in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Advanced profiency of French
Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients (level 5)

Action oriented, Customer Focus, Decision quality, Differences, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

DSF-QC-FISA (00002) (2015-01-01 - )

Job Family

Administration (FG)

Unposting Date

2026-11-5

Apply About employer

More about this job

Responsibilities

Provide administrative and technical support for specialized products, member accounts, and unit initiatives. Conduct research, analyze processes, and prepare technical reports to assist practitioners and improve operational methods.

Requirements

Requires a college diploma in a related field and a minimum of two years of relevant experience. Candidates must possess advanced proficiency in both English and French.

Skills

Administrative support
Technical support
Data processing
Information management
Process analysis
Technical studies
Action planning
Reporting
Problem solving
Decision making
Action oriented
Customer focus
Situational adaptability
English proficiency
French proficiency

Benefits

Competitive salary
Annual bonus
4 weeks of flexible vacation
Defined benefit pension plan
Group insurance
Telemedicine
Reimbursement of health and wellness expenses
Telework equipment

Visa sponsorship

Not detected in the job text

Keywords

Product administration
Technical support
Data processing
Information management
Process improvement
Reporting
Administrative support
Technical studies
Action plans
Business solutions
Decision making
Action oriented
Customer focus
Situational adaptability
Hybrid work
Pension plan
Group insurance
Telemedicine
Unionized

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