Back to results

Account Manager

  • BC, Canada
  • British Columbia, Canada, Canada

Full-time

Applications open in a new tab.

Job details

Job type
Full-time
Apply by
Experience
5+ years’ experience in the mining industry, holding technical or operational positions
Posting language
English
Posted

Original job description

Account Manager (Vancouver)

Department | Sales and Business Development

Location | Vancouver

As an Account Manager with Deswik, you will leverage your extensive mine planning experience to oversee and grow Deswik's regional customer base across North America.

  • Oversee and grow Deswik's regional customer base
  • Flexible, hybrid schedule: 2 days from home, 3 days in the office
  • Apply your skills as a Mining Engineer or Geologist in a unique way

Given Deswik’s global reach, this role will require approximately 30% travel.

What You Will Do:

  • Develop new business, manage current accounts, draft proposals and negotiate contracts
  • Build collaborative relationships with customer stakeholders, including frontline site teams, general managers, and corporate executives
  • Support the planning and delivery of high-quality software implementations and consulting services
  • Innovate in applying Deswik technology to solve complex mining problems
  • Exceed customer expectations by delivering increased value from existing investments and building genuine partnerships
  • Manage customer relationships professionally, addressing any issues or concerns promptly

About You:

  • Degree-qualified in Mining Engineering or Geology
  • 5+ years’ experience in the mining industry, holding technical or operational positions
  • Solid understanding of site operations, and knows what it takes to get things done on site
  • Deep understanding of mining engineering and mining technical problems
  • You have held previous sales or customer/stakeholder management roles and dealt with commercial negotiations
  • Skilled in assembling people, technology, and processes to create mine planning systems
  • Strong influencing skills, capable of supporting change management in large organizations and delivering value through your people skills
  • You have a restless desire for things to be done better
  • In your work, you use both EQ and IQ to solve problems and are known for doing what you say you will do
  • You are great with technology and will become literate in the use of Deswik tools.
  • Fluency with Deswik tools is a distinct advantage.

Deswik Benefits:

  • Flexible, hybrid schedule – we work 2 days from home, 3 days in our Vancouver office.
  • Opportunity to display your expertise in both people and technology.
  • Engage in global knowledge sharing with our team of over 100 mining consultants.
  • You will be trusted to do your job and have support when you need it.
  • We’re a business run by engineers who understand your work and are committed to creating a positive workplace.

Compensation:

  • Paid parental leave
  • RRSP Matching plan
  • Comprehensive health benefits plan
  • Flexible, hybrid schedule - 2 days WFH, 3 days in office
  • A competitive base salary between CAD 130,000 – CAD200,000 (dependent on skills and experience) + eligibility for annual performance bonus

About Deswik:

Deswik, a Sandvik Company, is a global leader in mine planning software and consulting, with over 500 professionals in 21 offices globally. Our tools are used at 1,000+ operations worldwide, and we invest heavily in R&D to stay ahead. We’re proud to be part of the mining industry's digital transformation.

Sounds good? Apply today!

Please note: we are only considering applications from Canadian citizens, permanent residents or individuals on a valid work visa that do not require sponsorship.
More about this job

Responsibilities

Develop new business, manage regional customer accounts, prepare proposals, and negotiate contracts while building relationships with stakeholders across customer organizations. Support software implementations and consulting services, apply Deswik technology to mining challenges, and increase customer value through responsive relationship management.

Requirements

Requires a degree in Mining Engineering or Geology and at least five years of mining industry experience in technical or operational roles. Candidates should have strong mining and site operations knowledge, prior sales or customer and stakeholder management experience, commercial negotiation skills, and the ability to influence change; Deswik tool experience is an advantage.

Skills

  • Account Management
  • Business Development
  • Sales
  • Mining Engineering
  • Geology
  • Mine Planning
  • Mining Operations
  • Proposal Development
  • Contract Negotiation
  • Stakeholder Management
  • Software Implementation
  • Consulting Services
  • Change Management
  • Problem-Solving
  • Deswik Software

Benefits

  • Paid Parental Leave
  • RRSP Matching Plan
  • Comprehensive Health Benefits
  • Flexible Hybrid Schedule

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Management & Leadership
  • Engineering
  • Customer Service & Support
  • Consulting

Keywords

  • Mining
  • Mining Engineering
  • Geology
  • Mine Planning
  • Deswik
  • Mining Software
  • Mining Consulting
  • Business Development
  • Account Management
  • Sales
  • Customer Relationships
  • Stakeholder Management
  • Contract Negotiation
  • Proposal Development
  • Software Implementation
  • Mining Operations
  • Site Operations
  • Change Management
  • Commercial Negotiations
  • Technical Problem-Solving
  • Customer Value
  • Consulting Services
  • Digital Transformation

Report this job