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Deswik

Account Manager

BC, Canada
British Columbia, Canada, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 6, 2026
Experience: 5+ years’ experience in the mining industry, holding technical or operational positions
Posting language: English
Posted: Oct 7, 2026

Original job description

Account Manager (Vancouver)

Department | Sales and Business Development

Location | Vancouver

As an Account Manager with Deswik, you will leverage your extensive mine planning experience to oversee and grow Deswik's regional customer base across North America.

Oversee and grow Deswik's regional customer base
Flexible, hybrid schedule: 2 days from home, 3 days in the office
Apply your skills as a Mining Engineer or Geologist in a unique way

Given Deswik’s global reach, this role will require approximately 30% travel.

What You Will Do:

Develop new business, manage current accounts, draft proposals and negotiate contracts
Build collaborative relationships with customer stakeholders, including frontline site teams, general managers, and corporate executives
Support the planning and delivery of high-quality software implementations and consulting services
Innovate in applying Deswik technology to solve complex mining problems
Exceed customer expectations by delivering increased value from existing investments and building genuine partnerships
Manage customer relationships professionally, addressing any issues or concerns promptly

About You:

Degree-qualified in Mining Engineering or Geology
5+ years’ experience in the mining industry, holding technical or operational positions
Solid understanding of site operations, and knows what it takes to get things done on site
Deep understanding of mining engineering and mining technical problems
You have held previous sales or customer/stakeholder management roles and dealt with commercial negotiations
Skilled in assembling people, technology, and processes to create mine planning systems
Strong influencing skills, capable of supporting change management in large organizations and delivering value through your people skills
You have a restless desire for things to be done better
In your work, you use both EQ and IQ to solve problems and are known for doing what you say you will do
You are great with technology and will become literate in the use of Deswik tools.
Fluency with Deswik tools is a distinct advantage.

Deswik Benefits:

Flexible, hybrid schedule – we work 2 days from home, 3 days in our Vancouver office.
Opportunity to display your expertise in both people and technology.
Engage in global knowledge sharing with our team of over 100 mining consultants.
You will be trusted to do your job and have support when you need it.
We’re a business run by engineers who understand your work and are committed to creating a positive workplace.

Compensation:

Paid parental leave
RRSP Matching plan
Comprehensive health benefits plan
Flexible, hybrid schedule - 2 days WFH, 3 days in office
A competitive base salary between CAD 130,000 – CAD200,000 (dependent on skills and experience) + eligibility for annual performance bonus

About Deswik:

Deswik, a Sandvik Company, is a global leader in mine planning software and consulting, with over 500 professionals in 21 offices globally. Our tools are used at 1,000+ operations worldwide, and we invest heavily in R&D to stay ahead. We’re proud to be part of the mining industry's digital transformation.

Sounds good? Apply today!

Please note: we are only considering applications from Canadian citizens, permanent residents or individuals on a valid work visa that do not require sponsorship.

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More about this job

Responsibilities

Develop new business, manage regional customer accounts, prepare proposals, and negotiate contracts while building relationships with stakeholders across customer organizations. Support software implementations and consulting services, apply Deswik technology to mining challenges, and increase customer value through responsive relationship management.

Requirements

Requires a degree in Mining Engineering or Geology and at least five years of mining industry experience in technical or operational roles. Candidates should have strong mining and site operations knowledge, prior sales or customer and stakeholder management experience, commercial negotiation skills, and the ability to influence change; Deswik tool experience is an advantage.

Skills

Account Management
Business Development
Sales
Mining Engineering
Geology
Mine Planning
Mining Operations
Proposal Development
Contract Negotiation
Stakeholder Management
Software Implementation
Consulting Services
Change Management
Problem-Solving
Deswik Software

Benefits

Paid Parental Leave
RRSP Matching Plan
Comprehensive Health Benefits
Flexible Hybrid Schedule

Visa sponsorship

Not detected in the job text

Keywords

Mining
Mining Engineering
Geology
Mine Planning
Deswik
Mining Software
Mining Consulting
Business Development
Account Management
Sales
Customer Relationships
Stakeholder Management
Contract Negotiation
Proposal Development
Software Implementation
Mining Operations
Site Operations
Change Management
Commercial Negotiations
Technical Problem-Solving
Customer Value
Consulting Services
Digital Transformation

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