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Added 9 mins ago
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Spécialiste de remboursement Bilingue/Reimbursement Specialist
Cencora
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Coordonner les cas avec les compagnies d'assurance, les cabinets de médecins et les professionnels de la santé afin de maximiser les solutions de remboursement;
Added 38 mins ago
HC
Business System Support Specialist
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
Provide technical support and solutions to frontline Customer Service as needed.
Added 38 mins ago
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Spécialiste Service Client | Customer Care Specialist Supply Chain
L'Oréal
Montreal, QC
- Full-time
Vous apportez une approche pragmatique et orientée solutions à la gestion des flux logistiques. Vous apportez :
Added 38 mins ago
SC
Information Technology Support Specialist - 1 yr contract
Southbridge Care Homes
Cambridge, ON
- $55,000 to $60,000 CAD / year
- Full-time
Southbridge Health Care LP is looking for an IT Support Specialist to cover a 1yr contract. This role will report to the Director of IT Operations and provide technical assistance and…
Added 38 mins ago
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Specialist, Channel Compensation
Bell
Mississauga, ON
- Full-time
On the Consumer and Small business team you’ll work across a portfolio of brands and solutions. From Bell’s best networks for the home, the office and on the go to the member benefits at…
Added 38 mins ago
RC
Sales Consultant
Randstad Canada
Burlington, ON
- Full-time
As an OTS Specialist, Client Partnership, you will consultatively sell Randstad’s premium staffing solutions to clients and prospect companies to drive market share growth and gross profit…
Added 38 mins ago
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Process Specialist
Olymel
Boucherville, QC
- Full-time
The Process Specialist is responsible for innovating and developing production processes, production lines, and equipment that meet customer requirements and project constraints, with the…
Added 38 mins ago
TH
Business Support Specialist
Tom Harris Cellular
Pitt Meadows, BC
- Full-time
We're looking for a motivated Business Support Specialist to join our high-performing team at Tom Harris Cellular!
Added 38 mins ago
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Behaviour specialist
The Salvation Army in Canada
Toronto, ON
- Full-time
The Behaviour Specialist provides Applied Behaviour Analytic (ABA) assessment, treatment, consultation, workshops, education and resource support to clients and their families.…
Added 39 mins ago
SA
Campaign Marketing Manager, Customer Lifecycle
STAN AI
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / month
- Full-time
STAN is the largest provider of AI solutions for HOA and Condo Property Managers. We're using cutting-edge, patented AI technology to build solutions that enhance life for residents of more…
Added 53 mins ago
FD
Customer Experience Specialist
Fil Delivery
Mississauga, ON
- Full-time
The Customer Experience Specialist is the primary point of contact for customers from order entry through fulfillment, resolving questions and concerns with urgency, care, and a…
Added 55 mins ago
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Cloud & AI Platform Sales Specialist
Microsoft
Goodwood, ON
- Full-time
…telecommunications? Join our dynamic team as a Cloud & AI Solution Specialist, where you will play a pivotal role in accelerating Microsoft Azure adoption across key enterprise customers.…
Added 55 mins ago
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Early Career RF Specialist (RAN Optimization)
Ericsson
Toronto, ON
- Full-time
Early-career professionals interested in building skills as a RF Specialist (RAN Optimization), take this exciting opportunity to join our global professional team at Ericsson. This dynamic…
Added 55 mins ago
BS
Customer Operations Representative I
Boston Scientific
Ottawa, ON
- Full-time
The goal of the Customer Support Specialist is to make it easy for healthcare providers to experience the benefits of our products and expertise through hassle-free customer service that…
Added 1 hour ago
LR
Sales & Account Specialist
La Rocca Creative Cakes
Richmond Hill, ON
- Full-time
We are seeking a highly organized, detail-oriented, forward-thinking and proactive Sales & Account Specialist to support the effectiveness and growth of our Sales team. This role serves as…
Added 1 hour ago
SS
Office Administrator / CRA Specialist
Sansar Solutions Inc.
Vancouver, BC
- Full-time
Office Administrator / CRA Specialist (Part-Time):
Added 1 hour ago
AI
Account Manager
Accuenergy Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…management industry. We specialize in providing innovative solutions to help businesses optimize their energy usage, reduce costs, and minimize their environmental impact. Our commitment to…
Added 1 hour ago
BG
Senior Service Retention Specialist
BMW Group
Richmond Hill, ON
- Full-time
The Service Retention Specialist role focuses on developing programs and strategies to foster customer retention and realize growth opportunities within the BMW and MINI service business.…
Added 1 hour ago
RI
Insurance Advisor - Life, Health & Wealth
RBC Insurance
NS · Cape Breton, NS
- Full-time
…Benefits, & Wealth products enables you to provide valuable solutions to your clients based on their needs. Alongside your own prospecting and networking activity, you are fully supported…
Added 1 hour ago
FB
Strategic Energy Partner
Flogas Britain
Field, BC
- Full-time
Individual sales opportunities may be delivered by Sales Managers and specialist teams, but the Strategic Energy Partner retains responsibility for the overall customer strategy,…
Added 1 hour ago
AC
Applications Specialist
Antec Controls
Winnipeg, MB
- Full-time
We’re looking for a passionate, energetic Application Specialist who can effectively provide expert-level technical support to owners, contractors, technicians and internal customers on the…
Added 1 hour ago
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Bilingual Credit Recovery Specialist - Tangerine
Tangerine
Toronto, ON
- Full-time
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 1 hour ago
TP
Specialist, Supplier Relationship Management
Toronto Pearson International Airport
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 1 hour ago
DE
Junior Technical Support Specialist
Discover Energy Systems
Vancouver, BC
- Full-time
Discover Energy Systems (DES) is a fast-paced, high-growth energy storage solutions company that spun off from a 75-year-old industry leader. Our organization delivers safe, reliable,…
Added 1 hour ago
LF
Partner Operations Specialist / Spécialiste des opérations partenaires (Claims/Réclamations)
LGM Financial Services
Vancouver, BC
- Full-time
The Partner Operations Specialist manages complex escalations arising from claims adjudication and contract administration, including customer, dealership, OEM, legal and consumer matters.…

Dexian

Banking Documentation Specialist

Montreal, QC, Canada

$25 to $27 CAD / hour · Contract

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Title: Banking Documentation Specialist

Location: Montreal, QC (Hybrid)

Duration: 12 months contract (with possibility of extension/conversion)

Position Summary

We are seeking a detail-oriented and organized Bilingual Banking Operations & Administrative Support Specialist who is fluent in both English and French, with 1–2 years of experience in banking or financial services. The ideal candidate will have a strong administrative background, experience working in an SLA-driven environment, and the ability to manage high volumes of requests while maintaining accuracy, confidentiality, and service standards.

This role focuses on managing requests for information (RFIs), processing documentation, maintaining accurate records, and responding to government information requests, including those from Revenue Québec. The successful candidate must demonstrate professionalism, strong communication skills, attention to detail, and the ability to handle sensitive and confidential information in a compliance-focused environment.

Key Responsibilities

Receive and manage requests for information (RFIs) submitted through paper forms, email, and internal software systems.
Review incoming requests for completeness, accuracy, and required information.
Assign requests to the appropriate officers and ensure the necessary details are accurately entered into the system.
Filter, categorize, and prioritize requests according to their type and established processing requirements.
Retrieve and generate the required information or documentation using internal systems.
Validate information and supporting documents for accuracy before completing requests.
Process and close requests once all requirements have been satisfied.
Prepare and issue formal closing letters or other required communications.
Respond to and process government information requests, including requests from Revenue Québec, in accordance with established policies and procedures.
Maintain confidentiality and protect sensitive personal and financial information throughout the process.
Manage daily workloads and meet established service-level agreements (SLAs) while maintaining accuracy and quality.
Communicate professionally with internal teams and relevant stakeholders in both English and French.
Use MS Office 365 applications, including Excel, Word, and Outlook, to manage documentation, correspondence, and administrative tasks.

Must-Have Skills and Qualifications

Banking/Financial Services Experience: 1–2 years of experience working in a bank, financial institution, or financial services environment.
Bilingual Proficiency: Fluency in both English and French, including written and verbal communication.
Administrative Experience: 1–2 years of experience managing documentation, processing requests, maintaining records, and supporting administrative workflows.
SLA Management: Experience managing deadlines, prioritizing requests, and meeting service-level agreements in a high-volume environment.
MS Office 365: Proficiency in MS Word, Excel, and Outlook.
Attention to Detail: Ability to review information carefully, validate documentation, and maintain accurate records.
Confidentiality and Compliance: Ability to handle sensitive information professionally and follow established policies and procedures.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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More about this job

Responsibilities

Manage, review, prioritize, and process information requests, including government requests from Revenue Québec, while retrieving and validating supporting documentation. Maintain accurate and confidential records, issue closing communications, meet service-level agreements, and communicate with internal teams and stakeholders in English and French.

Requirements

Requires 1–2 years of experience in banking or financial services and 1–2 years of administrative experience handling documentation, requests, and records. Candidates must be fluent in English and French, proficient in Word, Excel, and Outlook, and able to meet deadlines while maintaining accuracy, confidentiality, and compliance.

Skills

Banking Operations
Financial Services
Bilingual Communication
Administrative Support
Request for Information Processing
Documentation Management
Records Management
SLA Management
Request Prioritization
Attention to Detail
Confidentiality
Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Banking Operations
Administrative Support
Bilingual
English
French
Requests for Information
Documentation Processing
Records Management
Government Information Requests
Revenue Québec
Service-Level Agreements
Microsoft Office 365
Microsoft Word
Microsoft Excel
Microsoft Outlook
Confidentiality
Compliance
Request Prioritization
Document Validation
Stakeholder Communication
High-Volume Workload

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