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Added 14 mins ago
HC
Business System Support Specialist
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
Reporting to the Information Technology Director, the Business Systems Support Specialist plays a key role in enhancing and streamlining administrative processes for clinic users through…
Added 14 mins ago
SC
Information Technology Support Specialist - 1 yr contract
Southbridge Care Homes
Cambridge, ON
- $55,000 to $60,000 CAD / year
- Full-time
Southbridge Health Care LP is looking for an IT Support Specialist to cover a 1yr contract. This role will report to the Director of IT Operations and provide technical assistance and…
Added 14 mins ago
CH
Commercial Operations Specialist
Calculated Hire
Toronto, ON
- $27 CAD / hour
- Full-time
The Elevate program Deal Specialist role is an early‑career position within BMO’s Commercial and Corporate Lending Operations organization. This role supports the execution and ongoing…
Added 14 mins ago
B
Specialist, Channel Compensation
Bell
Mississauga, ON
- Full-time
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part…
Added 15 mins ago
PC
Program Manager - Capital Markets (FSI)
PPT Consulting
Toronto, ON
- Full-time
Build and maintain strong relationships with business, functional, technology, and other cross-functional stakeholders to support program objectives and deliverables.
Added 15 mins ago
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BIM Coordinator
WalterFedy
AB · Edmonton, AB
- Full-time
Act as Revit support specialist to all disciplines as needed, with focus on Mechanical Engineering
Added 31 mins ago
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Early Career RF Specialist (RAN Optimization)
Ericsson
Toronto, ON
- Full-time
Early-career professionals interested in building skills as a RF Specialist (RAN Optimization), take this exciting opportunity to join our global professional team at Ericsson. This dynamic…
Added 31 mins ago
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Customer Operations Representative I
Boston Scientific
Ottawa, ON
- Full-time
The goal of the Customer Support Specialist is to make it easy for healthcare providers to experience the benefits of our products and expertise through hassle-free customer service that…
Added 45 mins ago
CL
Organizational Design Consultant
Community Living BC
Vancouver, BC
- Full-time
Collaborate with People Services Client Partners, People Leaders, and the Compensation and People Analytics Specialist to support role design and job description alignment before formal job…
Added 45 mins ago
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Global Mining Practice Business Development Leader
HDR
Burlington, ON
- Full-time
We believe responsible mining is essential to supplying the minerals and metals needed for modern infrastructure, technology and the energy transition. As part of HDR’s Global Mining…
Added 45 mins ago
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Global Mining Practice Business Development Leader
HDR
Toronto, ON
- Full-time
We believe responsible mining is essential to supplying the minerals and metals needed for modern infrastructure, technology and the energy transition. As part of HDR’s Global Mining…
Added 45 mins ago
RD
Security Specialist
Randstad Digital
Toronto, ON
- $90 to $100 CAD / hour
- Contract
Our client, is seeking an experienced, highly detail-oriented IT - Security Specialist (Firewall & Network Security Delivery Specialist) to join their enterprise cyber defense and…
Added 45 mins ago
TU
Academic and Career Advisor
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Part-time
…either generalists, or are assigned to a specific faculty as a specialist advisor. Advisors are responsible for delivering and evaluating student services to support student learning based…
Added 45 mins ago
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Global Mining Practice Business Development Leader
HDR
Victoria, BC
- Full-time
We believe responsible mining is essential to supplying the minerals and metals needed for modern infrastructure, technology and the energy transition. As part of HDR’s Global Mining…
Added 45 mins ago
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Global Mining Practice Business Development Leader
HDR
London, ON
- Full-time
We believe responsible mining is essential to supplying the minerals and metals needed for modern infrastructure, technology and the energy transition. As part of HDR’s Global Mining…
Added 45 mins ago
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Bilingual Credit Recovery Specialist - Tangerine
Tangerine
Toronto, ON
- Full-time
…bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of…
Added 45 mins ago
DE
Junior Technical Support Specialist
Discover Energy Systems
Vancouver, BC
- Full-time
The Junior Technical Support Representative serves as the first point of contact for technical inquiries from customers, installers, distributors, and Authorized Service Providers (ASPs) of…
Added 45 mins ago
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Global Mining Practice Business Development Leader
HDR
Penticton, BC
- Full-time
We believe responsible mining is essential to supplying the minerals and metals needed for modern infrastructure, technology and the energy transition. As part of HDR’s Global Mining…
Added 45 mins ago
H
Global Mining Practice Business Development Leader
HDR
Richmond Hill, ON
- Full-time
We believe responsible mining is essential to supplying the minerals and metals needed for modern infrastructure, technology and the energy transition. As part of HDR’s Global Mining…
Added 1 hour ago
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Global Mining Practice Business Development Leader
HDR
Vancouver, BC
- Full-time
We believe responsible mining is essential to supplying the minerals and metals needed for modern infrastructure, technology and the energy transition. As part of HDR’s Global Mining…
Added 1 hour ago
S
Nurse Practitioner
Sanya’k̓ula
Vancouver, BC
- Full-time
…members as the interdisciplinary health teams making referrals to specialist physicians as…
Added 1 hour ago
D
Software Solutions Technical Specialist / Spécialiste technique des solutions logicielles
dormakaba
Montreal, QC
- Full-time
dormakaba is seeking a Software Solutions Technical Specialist to join our team in Montreal. In this role, you will serve as a subject matter expert for dormakaba's access control and…
Added 1 hour ago
DC
Technical Support Specialist, Helpdesk
Defence Construction Canada
Ottawa, ON
- Full-time
The Technical Support Specialist, Helpdesk, provides information technology (IT) support to all staff for laptops, desktops, printers, operating software, application software, networks,…
Added 1 hour ago
S
Account Representative (Incented Sales Rep) Directwest
SaskTel
Regina, SK
- Full-time
…digital marketing strategies, but you will also act as a Media Specialist for our clients. Your role will center on designing and selling impactful digital marketing solutions, including…
Added 1 hour ago
RU
Senior On-Site Service Specialist, Hospitality
Ricoh USA, Inc.
Montreal, QC
- Full-time
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We…

Dexian

Banking Documentation Specialist

Montreal, QC, Canada

$25 to $27 CAD / hour · Contract

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Title: Banking Documentation Specialist

Location: Montreal, QC (Hybrid)

Duration: 12 months contract (with possibility of extension/conversion)

Position Summary

We are seeking a detail-oriented and organized Bilingual Banking Operations & Administrative Support Specialist who is fluent in both English and French, with 1–2 years of experience in banking or financial services. The ideal candidate will have a strong administrative background, experience working in an SLA-driven environment, and the ability to manage high volumes of requests while maintaining accuracy, confidentiality, and service standards.

This role focuses on managing requests for information (RFIs), processing documentation, maintaining accurate records, and responding to government information requests, including those from Revenue Québec. The successful candidate must demonstrate professionalism, strong communication skills, attention to detail, and the ability to handle sensitive and confidential information in a compliance-focused environment.

Key Responsibilities

Receive and manage requests for information (RFIs) submitted through paper forms, email, and internal software systems.
Review incoming requests for completeness, accuracy, and required information.
Assign requests to the appropriate officers and ensure the necessary details are accurately entered into the system.
Filter, categorize, and prioritize requests according to their type and established processing requirements.
Retrieve and generate the required information or documentation using internal systems.
Validate information and supporting documents for accuracy before completing requests.
Process and close requests once all requirements have been satisfied.
Prepare and issue formal closing letters or other required communications.
Respond to and process government information requests, including requests from Revenue Québec, in accordance with established policies and procedures.
Maintain confidentiality and protect sensitive personal and financial information throughout the process.
Manage daily workloads and meet established service-level agreements (SLAs) while maintaining accuracy and quality.
Communicate professionally with internal teams and relevant stakeholders in both English and French.
Use MS Office 365 applications, including Excel, Word, and Outlook, to manage documentation, correspondence, and administrative tasks.

Must-Have Skills and Qualifications

Banking/Financial Services Experience: 1–2 years of experience working in a bank, financial institution, or financial services environment.
Bilingual Proficiency: Fluency in both English and French, including written and verbal communication.
Administrative Experience: 1–2 years of experience managing documentation, processing requests, maintaining records, and supporting administrative workflows.
SLA Management: Experience managing deadlines, prioritizing requests, and meeting service-level agreements in a high-volume environment.
MS Office 365: Proficiency in MS Word, Excel, and Outlook.
Attention to Detail: Ability to review information carefully, validate documentation, and maintain accurate records.
Confidentiality and Compliance: Ability to handle sensitive information professionally and follow established policies and procedures.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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More about this job

Responsibilities

Manage, review, prioritize, and process information requests, including government requests from Revenue Québec, while retrieving and validating supporting documentation. Maintain accurate and confidential records, issue closing communications, meet service-level agreements, and communicate with internal teams and stakeholders in English and French.

Requirements

Requires 1–2 years of experience in banking or financial services and 1–2 years of administrative experience handling documentation, requests, and records. Candidates must be fluent in English and French, proficient in Word, Excel, and Outlook, and able to meet deadlines while maintaining accuracy, confidentiality, and compliance.

Skills

Banking Operations
Financial Services
Bilingual Communication
Administrative Support
Request for Information Processing
Documentation Management
Records Management
SLA Management
Request Prioritization
Attention to Detail
Confidentiality
Compliance
Microsoft Word
Microsoft Excel
Microsoft Outlook
Stakeholder Communication

Visa sponsorship

Not detected in the job text

Keywords

Banking
Financial Services
Banking Operations
Administrative Support
Bilingual
English
French
Requests for Information
Documentation Processing
Records Management
Government Information Requests
Revenue Québec
Service-Level Agreements
Microsoft Office 365
Microsoft Word
Microsoft Excel
Microsoft Outlook
Confidentiality
Compliance
Request Prioritization
Document Validation
Stakeholder Communication
High-Volume Workload

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