Change Management Manager

Organization Change management

Location : Toronto Ontario CAN M4W 1E5 (Hybrid)

Duration 10+ months

SUMMARY OF DAY-TO-DAY RESPONSIBILITIES

• Develop and execute enterprise change management and adoption strategies
• Conduct stakeholder analyses, impact assessments, and readiness assessments
• Build and maintain stakeholder and executive sponsor relationships
• Develop governance frameworks, risk mitigation plans, and executive reporting
• Lead readiness planning, adoption activities, and implementation support
• Partner with HR, Talent, Technology, Communications, and Operations teams
• Facilitate workshops and leadership sessions
• Monitor adoption metrics, stakeholder feedback, and organizational risks
• Support stabilization and long-term sustainment activities

MUST-HAVE HARD SKILLS

1. Change Management Certification (Prosci preferred) and/or PMP Certification
2. Large-scale Enterprise Implementation Experience (LMS, HR Technology, Digital Transformation)
3. Change Governance, Risk Management, Executive Reporting, Readiness Planning, and Stakeholder Management
4. Organizational Readiness Assessments and Adoption Strategy Development
5. Executive-Level Presentation and Influencing Skills

SOFT SKILLS

1. Strong stakeholder management and relationship-building skills
2. Excellent communication, facilitation, and influencing abilities
3. Strategic thinking with strong leadership and consulting skills

NICE-TO-HAVE

1. LMS or Talent Management Platform implementation experience
2. Experience within Financial Services, Insurance, Banking, or other regulated industries
3. Experience leading enterprise culture transformation, mindset shifts, and behavior change initiatives across global organizations.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.