Data Governance & Quality Specialist

Data Governance & Quality Specialist (Banking Data)

Mississauga ON – 3days/week onsite

Contract

Position Overview

The Data Governance & Quality Specialist is an execution-focused role within the Enterprise Data Office (EDO), responsible for supporting the implementation and operationalization of the Cross Border Data Clearance (CBDC) Standard.

The role involves collecting data and documentation from internal and external stakeholders, drafting operational procedures, retrieving historical clearances, executing periodic CBDC controls, preparing data transfer submissions, and tracking them through the approval process until closure.

This is a highly collaborative, analytical, and detail-oriented position requiring strong execution and stakeholder management skills. The specialist will also explore opportunities to automate complex, manual processes using AI.

Key Responsibilities

• Research CBDC operational best practices across different business sectors to optimize EDO processes.
• Map detailed operational workflows and identify process triggers requiring CBDC clearances.
• Draft, format, and maintain internal CBDC policies, procedures, and documentation.
• Coordinate and track training completion for the target audience within EDO.
• Execute periodic CBDC controls, identify gaps, escalate issues, and drive resolution.
• Collect information and documentation from internal and external stakeholders.
• Retrieve historical clearances and prepare data transfer submissions for approval.
• Track submissions through multi-stage approval workflows, address stakeholder queries, and follow up on pending clearances.
• Organize and maintain approved clearances, process approvals, and control execution records in structured, audit-ready documentation.
• Manage stakeholder conflicts, resolve issues, and build consensus across different teams.
• Identify opportunities to leverage AI and automation to improve operational efficiency and reduce manual processes.

Required Qualifications

• 5+ years of experience in Data Governance, Data Privacy, Compliance, Operational Risk, and/or Business Analysis within a large financial institution.

Advanced proficiency in Microsoft Excel, Word, and PowerPoint.

• Excellent written and verbal communication skills, with the ability to explain complex concepts clearly.
• Strong stakeholder management and coordination skills, particularly when working with:
• Enterprise Data Office (EDO)
• Internal Audit
• Independent Quality Assurance
• Data Transfer Office
• Risk & Controls teams
• Strong execution skills with a practical, hands-on approach to completing deliverables while managing direction from multiple workstream leads.
• Highly organized, analytical, proactive, and detail-oriented.
• Ability to challenge existing processes constructively and identify solutions.
• Self-starter with the flexibility to adapt to changing priorities and requirements.

Required Experience & Technical Knowledge

• Experience supporting cross-border data transfer assessments, regulatory compliance initiatives, data governance programs, or privacy risk management activities.
• Understanding of:
• Data Residency Requirements
• Cross-Border Data Transfer Regulations
• Lawful Data Transfer Mechanisms
• Consent Management
• Data Confidentiality Obligations
• Familiarity with global regulatory frameworks governing data handling, sharing, retention, and cross-border transfers.
• Experience identifying control gaps, performing root cause analysis, recommending remediation actions, and supporting issue resolution.
• Ability to leverage AI tools and automation to streamline manual processes and improve operational efficiency.

Education

• Bachelor's degree or equivalent university qualification.