Desktop Technician
- Montreal, QC, Canada
Contract
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Job details
- Job type
- Contract
- Apply by
- Experience
- 3-5 years of experience in hardware support, computer configuration, desktop support, or technical support roles.
- Posting language
- English
- Posted
Original job description
Job Title: Configuration Technician
Contract: 4 Months (Potential for Extension)
Work Model: Onsite | Montreal, QC
Position Overview
We are seeking a skilled Hardware / Configuration Technician to support the installation, configuration, testing, and troubleshooting of computer hardware and software systems. The ideal candidate will have experience supporting desktop environments and configuring systems according to customer and technical specifications.
What You'll Do
- Install and configure computer hardware and software components.
- Unpack, set up, and test systems according to configuration requirements.
- Verify system functionality and troubleshoot issues as needed.
- Complete installation documentation and quality assurance records.
- Ensure proper processing of warranty items, defective products, and vendor returns.
- Follow configuration sheets, technical instructions, and customer specifications.
- Troubleshoot hardware and software issues using established procedures.
- Research product documentation and stay current with hardware and software updates.
- Work with Lead Technicians to resolve complex configuration or technical issues.
What You Bring
- 3-5 years of experience in hardware support, computer configuration, desktop support, or technical support roles.
- Experience installing, configuring, and testing computer hardware and software.
- Strong troubleshooting and problem-solving skills.
- Ability to follow technical instructions and configuration specifications.
- Experience completing technical documentation and quality assurance records.
- Strong attention to detail and ability to work independently and as part of a team.
I look forward to hearing from you and discussing this opportunity further.
More about this job
Responsibilities
Install, configure, and test computer hardware and software according to technical instructions and customer specifications, and troubleshoot issues using established procedures. Document installations and quality checks, process warranty items and vendor returns, and collaborate with lead technicians on complex issues.
Requirements
Requires 3–5 years of experience in hardware support, computer configuration, desktop support, or technical support, including installing, configuring, and testing hardware and software. Candidates should be strong troubleshooters who can follow technical specifications, complete documentation, pay close attention to detail, and work independently and collaboratively.
Skills
- Hardware Installation
- Hardware Configuration
- Software Installation
- Software Configuration
- Desktop Support
- Hardware Troubleshooting
- Software Troubleshooting
- System Testing
- Quality Assurance Documentation
- Warranty Processing
- Vendor Returns
- Technical Documentation
- Problem-Solving
- Attention to Detail
- Following Technical Specifications
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
Keywords
- Hardware Support
- Computer Configuration
- Desktop Support
- Technical Support
- Hardware Installation
- Software Installation
- Hardware Configuration
- Software Configuration
- System Testing
- Troubleshooting
- Quality Assurance
- Installation Documentation
- Configuration Sheets
- Technical Instructions
- Customer Specifications
- Warranty Processing
- Defective Products
- Vendor Returns
- Product Documentation
- Hardware Updates
- Software Updates