Operations Officer

Job Details

• Position: Wire Transfer Specialist
• Contract Duration: 12 months
• Location: Mississauga, Ontario
• Work Arrangement: Onsite five days per week during training, followed by four days onsite per week.
• Working Hours: Monday to Friday, 8:00 AM – 4:00 PM
• Extension/Conversion: Possible based on performance and business needs

Job Summary

We are seeking a detail-oriented and motivated Operations Officer to join a fast-paced banking operations team. The successful candidate will have experience in banking operations, accounting, reconciliations, debit/credit transaction processing, and international wire transfers, particularly foreign currency wires. The ideal candidate will be a quick learner with strong analytical skills and the ability to manage multiple processes while meeting strict deadlines and service-level agreements (SLAs).

Key Responsibilities

• Process payments, debit and credit transactions, and customer account adjustments accurately and efficiently.
• Process international and foreign currency wire transfers.
• Perform reconciliations of foreign currency accounts and investigate discrepancies.
• Handle cheque and payment exceptions, including manual cheque adjustments, branch clearing, and account debits and credits.
• Investigate payment-related issues and collaborate with internal and external partners to resolve exceptions.
• Manage multiple operational processes with varying deadlines, productivity targets, and SLA requirements.
• Ensure all transactions are completed accurately and in accordance with established policies, procedures, and audit guidelines.
• Identify potential operational risks, escalate issues when required, and support process improvements.
• Maintain compliance with banking policies, procedures, and codes of conduct.
• Participate in daily team meetings and work distribution activities.
• Adapt to changing business requirements, processes, and technology.

Must-Have Qualifications

• 2–4 years of experience in banking or a financial institution.
• 2–4 years of experience in accounting, financial reconciliations, or related operational activities.
• 2–4 years of experience processing debit and credit transactions.
• 2–4 years of experience processing international wire transfers, including foreign currency wires.
• Strong understanding of accounting principles, debit/credit entries, and reconciliation procedures.
• Excellent attention to detail, organizational skills, and numerical and analytical abilities.
• Proficiency in MS Office, particularly MS Excel.
• Ability to manage high volumes of work while meeting strict deadlines and service-level targets.

Preferred Qualifications

• Previous experience working in banking operations or another major financial institution.
• Branch banking experience.
• Finance- or accounting-related education or certification.
• Exposure to foreign exchange (FX) products, money market products, deposits, loans, swaps, options, and forwards.
• Familiarity with Global and WSS platforms or other banking operations systems.
• A high school diploma or post-secondary certification.

About Dexian: Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Thanks and Regards,