Project Manager

Job Description – Project Manager III (Learning & Development)

Location: Toronto, ON

Work Arrangement: Hybrid – 4 days onsite per week

Contract Duration: November 23, 2026 – October 15, 2027

Contract Extension: Possible

Conversion: Possible

Working Hours: Monday to Friday, 8:30 AM – 5:00 PM

Experience: 5–10 years of Project Management experience

Education: Post-secondary education required

Position Overview

We are seeking an experienced Project Manager III – Learning & Development (L&D) to lead and manage medium-to-high complexity learning and development projects within a dynamic financial services environment.

The successful candidate will be responsible for managing the end-to-end implementation of L&D initiatives, including learning solution design, development, delivery, and deployment. This role requires strong project management expertise, stakeholder engagement, risk management, and the ability to ensure projects are delivered on time, within scope, and within budget.

The ideal candidate will have hands-on project management experience within a Learning & Development team, preferably in banking, financial services, or the insurance industry. Experience with Agile/Scrum methodologies, MS Project, and various learning delivery models is essential.

Key Responsibilities

Project Planning & Execution

· Lead the end-to-end planning, execution, and implementation of medium-to-high complexity Learning & Development projects.

· Manage project timelines, budgets, scope, resources, milestones, and deliverables.

· Drive the implementation of L&D initiatives and learning solutions across different business units.

· Develop project plans, schedules, status reports, and project documentation using MS Project and other project management tools.

· Ensure projects are delivered on time, within budget, and aligned with business objectives.

· Manage multiple projects simultaneously while adapting to changing business priorities.

Learning & Development

· Drive L&D initiatives involving various learning delivery methods, including:

• Instructor-Led Training (ILT), both in-person and virtual.
• eLearning and digital learning solutions.
• Webinars and workshops.
• Self-directed learning pathways.

· Partner with L&D Centres of Excellence (CoEs) and business stakeholders to translate business requirements into effective learning solutions.

· Support learning solution design, development, implementation, and delivery strategies.

· Develop and coordinate change management, launch communication, and learning maintenance plans.

· Apply adult learning principles and understand different learning delivery approaches.

Stakeholder & Vendor Management

· Develop and implement effective stakeholder engagement strategies.

· Build and maintain strong relationships with internal business partners, L&D teams, vendors, and external stakeholders.

· Conduct regular project status meetings and communicate progress to stakeholders at different organizational levels.

· Support vendor selection, engagement, and onboarding when external learning solutions are required.

· Facilitate discussions, manage expectations, and resolve stakeholder concerns.

· Translate business needs into clear project and learning requirements.

Risk & Governance Management

· Establish and maintain strong project governance and controls.

· Proactively identify, assess, and manage project risks, issues, and dependencies.

· Develop mitigation plans and ensure timely resolution of project challenges.

· Monitor project progress against agreed deliverables and milestones.

· Conduct project retrospectives and implement lessons learned to improve future project delivery.

· Ensure project documentation, reporting, and governance standards are maintained.

Agile & Continuous Improvement

· Apply Agile, Scrum, and hybrid project management methodologies where appropriate.

· Participate in Agile ceremonies, project planning, and delivery reviews.

· Identify opportunities to improve project management processes and L&D delivery practices.

· Stay updated on emerging project management methodologies and learning industry trends.

Required Qualifications & Experience

· 5–10 years of overall project management experience, ideally within Learning & Development or adult learning environments.

· Hands-on Project Management experience in the Learning & Development space is mandatory.

· Experience working within banking, financial services, insurance, or other regulated industries.

· Proven experience managing medium-to-high complexity projects.

· Experience managing end-to-end L&D initiatives, including learning design, development, implementation, and delivery.

· Strong knowledge of project management methodologies, frameworks, and governance practices.

· Hands-on experience with Agile and Scrum methodologies.

· Proficiency in Microsoft Office Suite, particularly MS Project, Excel, PowerPoint, and Word.

· Understanding of adult learning principles and different training delivery methods.

· Strong stakeholder management, communication, organizational, and problem-solving skills.

· Ability to manage competing priorities and deliver multiple projects in a fast-paced environment.

· Post-secondary education is required.

Nice-to-Have Skills

· PMP certification.

· Agile and/or Scrum certification.

· Previous experience working within a banking or financial institution.

· Program management experience.

· Experience with Learning Management Systems (LMS) and Learning Experience Platforms (LXP).

· Knowledge of eLearning standards and technologies, including SCORM, xAPI, and HTML5.

· Exposure to eLearning development tools such as Articulate Storyline and Rise.

· Experience with virtual collaboration platforms such as MS Teams and Webex.

· Experience in performance consulting, instructional design, facilitation, and learning technologies.

Key Competencies

· Strong project planning and execution capabilities.

· Excellent stakeholder engagement and relationship management.

· Strong organizational skills and attention to detail.

· Excellent verbal and written communication skills.

· Ability to manage medium-to-high complexity projects independently.

· Strong analytical, critical-thinking, and problem-solving abilities.

· Ability to influence stakeholders and build consensus.

· Proactive, adaptable, and solutions-oriented approach.

· Strong ownership and commitment to delivering project outcomes.

Ideal Candidate Profile

The ideal candidate is an experienced L&D Project Manager with a background in banking, financial services, or insurance. They should have proven experience managing end-to-end learning and development projects, coordinating learning design and development activities, managing stakeholders, and delivering complex projects using Agile/Scrum and traditional project management methodologies.

Candidates with strong MS Project skills, excellent communication abilities, and experience managing multiple L&D initiatives in a fast-paced corporate environment will be preferred.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status

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