Senior Business Analyst (TSYS)

Job Title: Business Analyst

Duration: 12 months

Office location: Toronto, ON, Canada

Experience Level: 5+ years

Working hours: 37.5

Hybrid: 4 days onsite

Summary:

Description:

We are seeking an experienced Business Analyst IV to support a strategic credit card transformation initiative.

This is a senior, hands-on role requiring strong Canadian banking and credit-card experience, project/program delivery capabilities, and deep TSYS/FIS TS2 knowledge. The successful candidate will work across Product, Technology, Operations and other partners to translate complex business needs into clear requirements and drive solutions through delivery.

Key Responsibilities

• Lead business and systems analysis across complex Summit initiatives.

• Partner with Product, Technology, Architecture and Operations to define requirements and solution needs.

• Facilitate working sessions and translate business objectives into business/functional requirements, process flows, business rules and acceptance criteria.

• Analyze TSYS/FIS TS2 configurations and Options, particularly Authorization, Terms and Features.

• Assess product, account and processing impacts across the broader credit-card ecosystem.

• Identify and manage dependencies, assumptions, risks, issues and decisions.

• Support solution design, testing, implementation planning and issue resolution.

• Support Agile delivery including backlog refinement, story development and acceptance criteria.

• Provide clear communication and documentation for both technical and business audiences.

MUST HAVE SKILLS:

1.) 5 years of prior experience working as a BA in banking or a financial institution is required.

2.) Significant hands-on TSYS/FIS TS2 experience, including experience with TS2 Options, particularly: Authorization, Terms and Features

3.) Strong understanding of credit-card products, account processing, authorization and servicing

4.) Gathering requirements experience supporting project/program management: gap analysis, process mapping and solution design.

SOFT SKILLS:

1.) Strong stakeholder management and facilitation skills

2.) Strong team player

NICE-TO-HAVE

1.) JIRA and Confluence experience is an asset

2.) PMP, PMI-PBA, CBAP/CCBA, PMI-ACP or other recognized Agile, Project Management or Business Analysis certification.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.