System Support Analyst

System Support Analyst

Period 12+months

Work Location: Saint Laurent Quebec H4S 1S1

Job Description

• L2 Datacenter Tech: - Equipment installation
• Equipment removal - Equipment support - Third-party supplier quality control
• Backup media management Shipping, receiving and moving of equipment
• Visitor escorting - Inventory management - Act as the technical lead for the team Point of contact for technical escalation
• Take charge of complex problem - Analyze scope for any new project and provide recommendations/guidance

• Summary: Install, configure, and support an organizations local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. Responsible for monitoring network to ensure network availability to all system users.
• Education/Experience. Associate degree in computer related field required. Bachelor degree in computer science preferred. 2 to 4 years experience required. Skills and Competencies: Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Ability to work independently and manage ones time.
• Ability to identify, interpret and evaluate system and network requirements. Knowledge of computer hardware and software as it related to LAN/WAN. Major Job Duties and Responsibilities: Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. Perform data backups and disaster recovery operations. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Configure, monitor and maintain email applications or virus protection software. Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.