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Dexian

Transaction Processing Officer

Mississauga, ON, Canada

$24 to $25 CAD / hour · Contract

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Job details

Pay: $24 to $25 CAD / hour
Job type: Contract
Apply by: Nov 27, 2026
Experience: Banking/Financial Services Experience: 2–4 years of experience in banking operations, financial services, payment processing, or a similar environment.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Title: Transaction Processing Officer

Location: Mississauga, ON (Hybrid)

Duration: 6 months contract (with possibility of extension/conversion)

Position Summary

We are seeking a detail-oriented Banking Operations Analyst to support daily transaction processing and exception management within a financial services environment. The ideal candidate will have 2–4 years of banking or financial services experience, strong analytical and investigative skills, and the ability to review account activity, investigate discrepancies, and make accurate processing decisions in accordance with established procedures.

This role involves managing daily transaction volumes, meeting service-level agreements (SLAs), and handling exceptions related to non-sufficient funds (NSF), closed or unfound accounts, deceased accounts, and court-ordered accounts. Proficiency in MS Office 365, particularly Excel, Word, and Outlook, is essential.

Key Responsibilities

Process and review daily transactions while maintaining accuracy, efficiency, and compliance with established procedures.
Manage daily transaction volumes and consistently meet productivity targets and service-level agreements (SLAs).
Investigate transaction exceptions involving NSF items, closed or unfound accounts, deceased accounts, and court-ordered accounts.
Conduct detailed account investigations to verify transaction information and determine whether payments should be processed or returned.
Review account activity, transaction details, and supporting documentation to identify discrepancies and establish appropriate next steps.
Make informed processing decisions based on account status, investigation findings, and applicable policies and procedures.
Identify and escalate complex or unresolved exceptions to the appropriate teams for further review.
Maintain accurate transaction records, investigation notes, and supporting documentation.
Communicate effectively with internal teams and stakeholders to resolve transaction-related issues within established timelines.
Utilize MS Excel, Word, and Outlook to support transaction tracking, documentation, reporting, and daily operational activities.

Must-Have Skills and Qualifications

Banking/Financial Services Experience: 2–4 years of experience in banking operations, financial services, payment processing, or a similar environment.
Transaction Processing Experience: Hands-on experience reviewing, processing, or investigating financial transactions.
SLA Management: Proven ability to manage daily workloads, meet service-level agreements, and maintain accuracy under time constraints.
MS Office 365 Proficiency: Strong working knowledge of Excel, Word, and Outlook.
Analytical and Investigative Skills: Ability to review account activity, investigate discrepancies, validate transaction details, and make accurate decisions.
Attention to Detail: Strong organizational skills and the ability to maintain accurate records and documentation.

Preferred Candidate Background

Previous experience in banking operations, payment processing, financial services, or back-office banking.
Familiarity with NSF processing and payment returns.
Exposure to account maintenance and exception handling involving closed or unfound accounts.
Experience reviewing deceased accounts, court-ordered accounts, and government information requests.
Knowledge of banking compliance requirements and established transaction-processing procedures.

Apply About employer

More about this job

Responsibilities

Process daily financial transactions accurately and within productivity targets and service-level agreements, investigating exceptions involving NSF items and accounts with special statuses. Review account activity and supporting documents, make processing decisions under established procedures, maintain records, and escalate or coordinate unresolved issues.

Requirements

Requires 2–4 years of experience in banking operations, financial services, payment processing, or a similar environment, with hands-on transaction processing or investigation experience. Candidates should have strong analytical and organizational skills, attention to detail, the ability to meet SLAs, and proficiency in Excel, Word, and Outlook.

Skills

Transaction Processing
Payment Processing
Exception Management
Banking Operations
Financial Services
SLA Management
Account Investigation
Discrepancy Resolution
NSF Processing
Payment Returns
Analytical Skills
Attention To Detail
Microsoft Excel
Microsoft Word
Microsoft Outlook
Documentation

Visa sponsorship

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Keywords

Banking Operations
Financial Services
Transaction Processing
Payment Processing
Exception Management
Service-Level Agreements
NSF
Payment Returns
Closed Accounts
Unfound Accounts
Deceased Accounts
Court-Ordered Accounts
Account Activity
Account Investigation
Transaction Records
Supporting Documentation
Banking Compliance
Microsoft Office 365
Microsoft Excel
Microsoft Word
Microsoft Outlook
Productivity Targets

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