Transaction Processor
Location: Toronto, Ontario
Job Type: Contract – 6 Months
Work Arrangement: Hybrid (4 days onsite, 1 day remote)
Schedule: Monday to Friday, 9:00 AM – 5:00 PM
Extension/Conversion: Potential opportunities based on performance and business needs
Job Overview
We are seeking a detail-oriented Banking Operations Officer to join a growing financial services operations team. The ideal candidate will have at least two years of banking or financial services experience, with hands-on experience in transfer processing, transaction processing, and back-office operations.
This role is well suited for candidates with strong analytical and organizational skills, a technology-oriented mindset, and the ability to manage high-volume transactions while maintaining accuracy and meeting service-level agreements (SLAs).
Key Responsibilities
- Review, process, and complete financial transfers and transactions accurately and efficiently.
- Process approximately 50–100 transfers daily while meeting established productivity and quality standards.
- Investigate and resolve transaction-related discrepancies and processing issues.
- Handle and respond to escalations from sales teams and front-office staff.
- Ensure all transactions and transfers are processed in accordance with established procedures and service-level agreements.
- Maintain accurate records and documentation for all processed transactions.
- Prioritize multiple tasks and manage competing deadlines in a fast-paced back-office environment.
- Collaborate with internal teams and external stakeholders to resolve operational issues.
- Identify opportunities to improve processing efficiency and maintain high-quality service standards.
Required Qualifications
- Minimum of 2 years of experience in banking or financial services.
- Hands-on experience in banking operations, back-office processing, financial transfers, or transaction processing.
- Proficiency in MS 365 applications, particularly Excel, Outlook, and Word.
- Strong attention to detail and a high degree of accuracy when handling financial transactions.
- Excellent written and verbal communication skills.
- Strong multitasking, organizational, and prioritization abilities.
- Comfortable working independently while contributing to team objectives.
- Strong technical aptitude and the ability to learn new systems and applications quickly.
- Post-secondary education or certification.
Preferred Qualifications
- Knowledge of investment products such as Guaranteed Investment Certificates (GICs), stocks, and mutual funds.
- Experience supporting investment operations or processing investment-related transactions.
- Canadian Securities Course (CSC) or Investment Funds in Canada (IFIC) certification.
- Experience working in a high-volume financial operations environment with SLA-driven performance metrics.
- About Dexian: Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
