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Added 9 mins ago
Operating Room Unit Clerk - Burnaby Hospital
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Expanded Emergency Department with additional treatment spaces
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Dexter

Branch Manager

Regina, SK, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

About Dexter

Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets.

Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.

Job summary

Our Regina branch is built around parts and service for trucks and trailers. As Branch Manager, you’ll lead the branch end to end: parts sales, the service shop, customer service, the warehouse, and the team behind them. This is a hands-on role for a leader who knows how a parts counter and a shop work, and who wants real ownership of a branch backed by an established industry leader.

Whether you’re already managing a branch or you’re a Service Manager, Parts Manager or Parts & Service Manager ready for your next step, we’d like to hear from you.

What You’ll Do:

Lead the day-to-day operations of the branch, including parts sales, service shop activity, customer service, warehouse and delivery.
Oversee service work on trucks and trailers, making sure jobs are scheduled, completed on time, done safely, and billed accurately.
Manage parts availability and inventory so customers and technicians have what they need.
Build and maintain strong relationships with fleet and commercial customers, and grow the branch’s business.
Manage branch performance against the Annual Operating Plan (AOP), including budgets, costs, and key financial metrics.
Lead, coach, and develop the branch team, including hiring, performance evaluations, discipline, and conflict resolution.
Plan and prioritize work, ensuring compliance with safety standards and a strong safety culture.
Use the ERP system and data to improve efficiency, decision-making, and processes.
Work closely with other Dexter branches and teams to share knowledge and meet common goals.
Step in where needed, at the counter, in the shop, or with customers, and lead by example.

What We’re Looking For:

Experience in parts and service management, ideally in trucks, trailers, heavy-duty, heavy equipment, or a related field.
At least 3–5 years in a leadership or supervisory role (shop, parts department, service department, or branch).
Good understanding of how a service shop operates (work orders, technicians, warranty, scheduling).
Sales, account management, or business development experience is a strong asset.
Experience managing budgets, costs, or departmental KPIs.
Comfortable with ERP, dealer management, or inventory software.
Strong communication, organization, and problem-solving skills.
A hands-on attitude and a commitment to safety and continuous improvement.
Post-secondary education in business or a related field is an asset; equivalent experience will be considered.

What We Offer

Permanent, full-time position
Day shift: Monday to Friday, 8:00 a.m. to 5:00 p.m.
Annual salary based on experience and qualifications
Group insurance plan (75% paid by the employer)
Employer RRSP contribution up to 4%
Annual vacation paid
Employee Assistance Program (EAP)
Opportunities for career advancement
Ongoing training and professional development
Company events and team-building activities
And much more!

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More about this job

Responsibilities

Lead the Regina branch’s parts sales, service shop, customer service, warehouse, and delivery operations, ensuring work is scheduled, completed safely and on time, and billed accurately. Manage branch performance, inventory, customer relationships, and team development while using ERP data and collaborating with other branches to improve results.

Requirements

Candidates should have parts and service management experience, ideally in trucks, trailers, heavy-duty, heavy equipment, or a related field, and at least 3–5 years in a leadership or supervisory role. Knowledge of service shop operations, budgets or KPIs, and ERP or inventory software is expected; sales experience and post-secondary education in business or a related field are assets.

Skills

Parts and Service Management
Branch Operations
Service Shop Operations
Inventory Management
Sales and Business Development
Budget Management
KPI Management
Team Leadership
Hiring and Performance Management
Safety Compliance
ERP Systems
Scheduling
Problem-Solving
Continuous Improvement

Benefits

Group Insurance
Employer RRSP Contribution
Paid Annual Vacation
Employee Assistance Program
Career Advancement Opportunities
Ongoing Training and Professional Development
Company Events and Team-Building Activities

Visa sponsorship

Not detected in the job text

Keywords

Parts Sales
Truck and Trailer Service
Service Shop
Work Orders
Technicians
Warranty
Scheduling
Inventory Management
Warehouse
Delivery
Fleet Customers
Commercial Customers
Annual Operating Plan
Budgets
Key Financial Metrics
Performance Evaluations
Safety Standards
ERP System
Dealer Management Software
Inventory Software
Continuous Improvement
Heavy-Duty
Heavy Equipment
Customer Service

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