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Added 2 mins ago
Human Resources Business Partner- Atlantic Canada
USG Corporation
Little Narrows, NS
$73,380 to $97,800 CAD / year
Full-time
This position will be based out of the Little Narrows, Nova Scotia quarry and will report to the Director, Human Resources for CGC.
Added 2 mins ago
Director, Change Enablement
EQ Bank | Canada's Challenger Bank
Toronto, ON
Full-time
The Director, Change Enablement advances EQ Bank’s enterprise Change Enablement practice, a standing capability within People & Talent accountable for readiness, adoption and sustained…
Added 16 mins ago
Director, Insurance Operations
CI Financial
Toronto, ON
Full-time
Candidates may currently hold a Director or Senior Manager role. Demonstrated scope, operational accountability, and evidence of sustained delivery will matter more than current title or…
Added 16 mins ago
Registered Practical Nurse (RPN) - Unscheduled Part Time - Riverbend
Extendicare
Cambridge, ON · LTC - Riverbend Place
Part-time
Reporting to the Director of Care (DOC) or Director of Health and Wellness (DHW), the Registered Practical Nurse (RPN) is responsible for providing planned, resident-focused, goal-directed…
Added 32 mins ago
Constituency Director
House of Commons (Canada) / Chambre des communes (Canada)
Toronto, ON
$80,000 to $100,000 CAD / year
Full-time
The Constituency Director leads the constituency team and ensures the effective delivery of constituent services, casework, stakeholder relations, community outreach and office…
Added 45 mins ago
Program Coordinator, Community Relations
University of Victoria
Victoria, BC
Full-time
Reporting to the Associate Director, Community and Government Relations, the Program Coordinator will play a key role in strengthening relationships between the university and the broader…
Added 1 hour ago
Job ID #32254: Superintendent Energy and Utilities
City of Hamilton
Hamilton, ON
Full-time
Reporting to the Director, Corporate Facilities and Energy Management section, the Superintendent Energy and Utilities will lead a dynamic team of professionals and be responsible for the…
Added 1 hour ago
Job ID #32251: Senior Project Manager - Finance and Supply Chain Management
City of Hamilton
Hamilton, ON
Full-time · Temporary
Reporting to the Director ERP, we are seeking an experienced Senior ERP Project Manager –Finance and SCM Implementation to lead the successful implementation of a large-scale ERP…
Added 1 hour ago
Regional Director for the Greater Toronto Area
First General Services (Sudbury) Inc.
Toronto, ON · Greater Toronto Area, Canada
Full-time
As Regional Director, you will work with our Offices in delivering service excellence and are ultimately responsible for the delivery of outstanding metrics in the GTA. The Regional…
Added 1 hour ago
Constituency Director
Working for a Member of Parliament / Travailler pour un(e) député(e)
Toronto, ON
$80,000 to $100,000 CAD / year
Full-time
The Constituency Director leads the constituency team and ensures the effective delivery of constituent services, casework, stakeholder relations, community outreach and office…
Added 1 hour ago
Communications Manager
PIPSC IPFPC
Ottawa, ON
$136,379 to $170,473 CAD / year
Full-time
Under the direction of the Director, Public Affairs and Member Services, the Manager, Communications is responsible for the leadership, management and operational performance of the…
Added 1 hour ago
Constituency Director
Working for a Member of Parliament / Travailler pour un(e) député(e)
Toronto, ON
$80,000 to $100,000 CAD / year
Full-time
The Constituency Director leads the constituency team and ensures the effective delivery of constituent services, casework, stakeholder relations, community outreach and office…
Added 2 hours ago
Clinical Security Liaison Nurse, Maximum and MultiLevel Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
Full-time
The Clinical Security Liaison Nurse (CSLN) works collaboratively as part of an interdisciplinary team and within a trauma informed practice and Indigenous Cultural lens to provide nursing…
Added 2 hours ago
Clinical Security Liaison Nurse, Maximum and MultiLevel Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
Full-time
The Clinical Security Liaison Nurse (CSLN) works collaboratively as part of an interdisciplinary team and within a trauma informed practice and Indigenous Cultural lens to provide nursing…
Added 3 hours ago
Senior DevOps Integrator
National Bank of Canada
Montreal, QC
Full-time
Within the Software Engineering sector, you are part of a team of approximately a dozen colleagues and report to the Senior Director. The team’s mission is to design, maintain, and evolve…
Added 4 hours ago
Manager Health Services
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Under the direction of the Director, Health Services or designate, the Manager, Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care…
Added 4 hours ago
Casual Registered Nurse (RN) - Fort Langley Seniors Community
Park Place Seniors Living, Inc.
Fort Langley, BC
Part-time
Under the general supervision of the Director of Care, the Registered Nurse assesses, plans, implements and evaluates Resident care, within the context of the Park Place Philosophy of Care.…
Added 4 hours ago
Whitehorse Public Librarian
Government of Yukon
Whitehorse, YT
Full-time
Reporting to the Director, Public Libraries, the Whitehorse Public Librarian is an integral part of public library service in Whitehorse, leading the circulation supervisor, library techs,…
Added 6 hours ago
Senior Site Services Coordinator (Minerals & Metals)
Ausenco
Burlington, ON
Full-time
Working closely with the Site Manager, Project Director, Construction Management Team, HSE, Logistics, Procurement, Camp Operators, and third-party service providers, the Senior Site…
Added 7 hours ago
Project Coordinator - Live Events & Scenery
Scene Ideas Inc.
Richmond, BC
$24 to $28 CAD / hour
Contract
The role focuses on keeping project information organized, updating schedules and task lists, following up on assigned items, and preparing routine documents under the direction of the…
Added 7 hours ago
General Manager
P3 Veterinary Partners
Halifax, NS
Full-time
Expand clinical services and service offerings
Added 8 hours ago
Director of Education
Métis Nation-Saskatchewan
Saskatoon, SK
Full-time
Reporting to the Deputy Chief of Education, the Director of Education is responsible for leading the planning, implementation, delivery, and evaluation of their education portfolios in…
Added 8 hours ago
Manager Health Services
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Director, Health Services or designate, the Manager, Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care…
Added 8 hours ago
Manager Health Services
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Director Health Services or designate, the Manager Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care to…
Added 9 hours ago
Regional Lead, Central Intake and eReferral
Health Sciences North
ON · Sudbury, ON
Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of…

Dexterra Group

Account Director

Victoria, BC, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Experience: Minimum of 2 years of management experience and directing a team in facility services or related field
Posting language: English
Posted: Sep 23, 2026

Apply About employer

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Original job description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities.

That’s something we’re truly proud of, Work That Matters, People Who Care.

Job Description

WHAT’S THE JOB?

As an Account Director, you will lead a dedicated facilities management team and oversee the delivery of high-quality custodial services across a dynamic post-secondary campus environment. Serving as the primary point of contact for the client, you will be responsible for ensuring exceptional service delivery, managing budgets, maintaining health and safety compliance, and driving operational excellence. By fostering strong partnerships with stakeholders and leading a diverse workforce, you will play a key role in creating a clean, safe, and welcoming environment for faculty, staff, and visitors - while advancing your leadership career with Dexterra.

Key Responsibilities

Lead revenue growth and ensure profitability for assigned accounts
Build and maintain strong client relationships through excellent service delivery
Provide strategic and operational leadership across a portfolio of commercial janitorial contracts within government and public sector environments.
Manage, mentor, and inspire on-site teams to achieve performance goals
Identify and pursue new business opportunities to drive account growth
Conduct regular site visits and quality audits to ensure adherence to service and compliance standards.
Oversee resource planning, scheduling, and workforce optimization
Recruit, onboard, and train team members to support operational success
Ensure compliance with safety standards and quality assurance protocols
Drive client satisfaction and long-term account retention

Qualifications

WHO ARE WE LOOKING FOR?

Minimum of 2 years of management experience and directing a team in facility services or related field
Proficiency in Microsoft Office 365 and other software applications
Ability to effectively use hand-held computer technology
Proven experience in recruiting, training, retaining and managing employee performance, including progressive discipline
Strong communication skills with the ability to interact professionally with clients at all levels
Ability to maintain excellent relations with People – employees, client and customers
Familiar with health, safety and environmental management systems
A clear criminal record check is required for this role.

Additional Information

WHAT’S IN IT FOR YOU?

Be part of an industry that's more important than ever!
Employee Referral Program!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND1

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More about this job

Responsibilities

Lead facilities management teams and oversee custodial services across a post-secondary campus and a portfolio of commercial janitorial contracts. Manage client relationships, budgets, staffing, safety and quality compliance, and account growth and retention.

Requirements

Requires at least two years of management experience leading a team in facilities services or a related field, along with proficiency in Microsoft Office 365 and hand-held computer technology. Candidates should have experience recruiting, training, retaining, and managing employee performance, strong client-facing communication skills, familiarity with health, safety, and environmental management systems, and the ability to pass a criminal record check.

Skills

Facilities Management
Team Leadership
Revenue Growth
Account Profitability
Janitorial Services
Budget Management
Workforce Planning
Recruiting
Training
Health And Safety Compliance
Quality Auditing
Microsoft Office 365
Hand-Held Computer Technology
Communication

Benefits

Employee Referral Program
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Custodial Services
Commercial Janitorial Contracts
Government And Public Sector
Account Management
Revenue Growth
Profitability
Client Relationships
Operational Leadership
Resource Planning
Scheduling
Workforce Optimization
Recruiting
Onboarding
Employee Training
Progressive Discipline
Site Visits
Quality Audits
Safety Standards
Quality Assurance
Health And Safety Management Systems
Microsoft Office 365
Hand-Held Computer Technology
Client Satisfaction
Account Retention
Post-Secondary Campus

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