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Added 28 mins ago
Dietary Aide - AgeCare London
AgeCare
London, ON · AgeCare London
Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 43 mins ago
Coordonnateur.trice, Personnes et Culture / Coordinator, People and Culture
CCA
Montreal, QC
$47,000 to $52,000 CAD / year
Full-time
The CCA’s organizational structure is centered around three areas: Operations, Curatorial, and Advancement and Engagement, fostering collaboration and strategic focus. The Advancement and…
Added 57 mins ago
Development Coordinator
Stratford Hall
Vancouver, BC
$65,000 to $75,000 CAD / year
Full-time
1. Database & Records Management (Advancement)
Added 57 mins ago
Fulfillment Analyst, Commercial Funding
First National Financial LP
Toronto, ON · East York, ON
Full-time
Associate Director & Team Lead, Commercial Funding
Added 57 mins ago
Fulfillment Analyst - Bilingual, Commercial Funding
First National Financial LP
Toronto, ON · East York, ON
Full-time
Associate Director & Team Lead, Commercial Funding
Added 57 mins ago
Senior Philanthropy Officer
St. Joseph's Health Centre of Sudbury
Sudbury, ON · Greater Sudbury Metropolitan Area
$74,143.52 to $92,679.4 CAD / year
Full-time
Reporting to the Director of Philanthropy, the Senior Philanthropy Officer manages a portfolio of mid-level donors and prospects & leads annual giving initiatives designed to grow and…
Added 57 mins ago
Bilingual Portfolio Analyst, Commercial Asset Management
First National Financial LP
Toronto, ON · East York, ON
Full-time
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!
Added 57 mins ago
Senior Account Manager
Foresight Recruitment Group
Vancouver, BC
$80,000 to $100,000 CAD / year
Full-time
Added 57 mins ago
Director of Financial Services
Emily Carr University of Art and Design
Vancouver, BC
$125,478 to $167,305 CAD / year
Full-time
Reporting to the Vice-President, Finance + Administration, the Director, Financial Services is responsible for leading the University in the ongoing process of continuous improvement in…
Added 1 hour ago
Territorial Director Pharmacy
Government of Nunavut Recruitment
Iqaluit, NU
Full-time
Our client, the Government of Nunavut (GN), is seeking a visionary pharmacist-leader to serve as its Territorial Director of Pharmacy - the most senior pharmacy role in a jurisdiction…
Added 1 hour ago
[B] Recreation Aide - AgeCare Mount Royal
AgeCare
Calgary, AB · AgeCare Mount Royal
Full-time
Assist in the planning, coordination, and delivery of engaging recreation and leisure programs in collaboration with the Recreation Manager and Executive Director.
Added 1 hour ago
Manager, Regional Revenue
Gordon Food Service
Milton, ON
Full-time
Provides frequent “quick win” margin gap analysis to General Manager and Director of Sales, inclusive of root cause analysis and solution(s).
Added 1 hour ago
Manager, Regional Revenue
Gordon Food Service - Canada
Milton, ON
Full-time
Provides frequent “quick win” margin gap analysis to General Manager and Director of Sales, inclusive of root cause analysis and solution(s).
Added 2 hours ago
Senior Communications Advisor
Torngat Metals Ltd
Montreal, QC
Full-time
…Advisor to join its team located in Montreal. Reporting to the Director of Communications, this role is responsible for contributing to the development and execution of communications…
Added 2 hours ago
Licensed Practical Nurse - AgeCare SkyPointe
AgeCare
Calgary, AB · AgeCare Skypointe
Part-time
AgeCare is seeking an experienced and dynamic Licensed Practical Nurse (LPN) to join our team. Reporting to the Director of Care, this role presents a remarkable opportunity for YOU to make…
Added 2 hours ago
Associate Director, Development
University of Toronto
Toronto, ON
The Advancement team’s vision is to make the School a go-to place for Rotman alumni worldwide.
Added 2 hours ago
General Accountant
OTIP Group of Companies (OTIP, Orbit, Curo)
Ottawa, ON · Waterloo, ON · Wetaskiwin, AB · Edmonton, AB
…financial statements. Reporting to the Finance & Accounting Director, your core responsibilities will be…
Added 3 hours ago
Cook
Atria Retirement Canada - View at Lethbridge
Lethbridge, AB · AB-Lethbridge
Full-time
As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
Added 3 hours ago
Kitchen Utility Worker
Atria Retirement Canada - Westhaven
Winnipeg, MB · MB-Winnipeg
Full-time
As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!
Added 3 hours ago
Senior Communications Advisor
Torngat Metals
Montreal, QC
Full-time
…Advisor to join its team located in Montreal. Reporting to the Director of Communications, this role is responsible for contributing to the development and execution of communications…
Added 3 hours ago
Operations Manager
St. John's School
Vancouver, BC
Full-time
Added 4 hours ago
Director of Development, Faculty of Science
University of British Columbia
Vancouver, BC · UBCV | Earth Sciences Building (ESB)
$10,459.67 to $15,675.58 CAD / month
Full-time
…question that is nurtured rather than dismissed. We are seeking a Director who understands that funding science education and research means investing in the pipeline for many of the…
Added 4 hours ago
Chaplain - Part Time - McGarrell Place
Extendicare
London, ON · McGarrell Place
Part-time
Reporting to the Executive Director, the Chaplain is responsible for providing a variety of services to ensure the spiritual and religious needs of the Residents are met.
Added 4 hours ago
PROGRAM MANAGER - RN
Extendicare
Calgary, AB
Full-time
Reporting to the Director of Care for Dementia Programs, the Clinical Manager is a highly skilled leader who contributes to Extendicare’s purpose of Helping People Live Better by supporting…
Added 4 hours ago
Financial Analyst (Consolidation)
Husky Technologies
Bolton, ON
Full-time
This individual will report to the Director, Technical Accounting, External Reporting and Consolidations. The Experienced Financial Analyst will play a critical role in all aspects of the…

Dexterra Group

Account Director

Victoria, BC, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Experience: Minimum of 2 years of management experience and directing a team in facility services or related field
Posting language: English
Posted: Sep 23, 2026

Apply About employer

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Original job description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities.

That’s something we’re truly proud of, Work That Matters, People Who Care.

Job Description

WHAT’S THE JOB?

As an Account Director, you will lead a dedicated facilities management team and oversee the delivery of high-quality custodial services across a dynamic post-secondary campus environment. Serving as the primary point of contact for the client, you will be responsible for ensuring exceptional service delivery, managing budgets, maintaining health and safety compliance, and driving operational excellence. By fostering strong partnerships with stakeholders and leading a diverse workforce, you will play a key role in creating a clean, safe, and welcoming environment for faculty, staff, and visitors - while advancing your leadership career with Dexterra.

Key Responsibilities

Lead revenue growth and ensure profitability for assigned accounts
Build and maintain strong client relationships through excellent service delivery
Provide strategic and operational leadership across a portfolio of commercial janitorial contracts within government and public sector environments.
Manage, mentor, and inspire on-site teams to achieve performance goals
Identify and pursue new business opportunities to drive account growth
Conduct regular site visits and quality audits to ensure adherence to service and compliance standards.
Oversee resource planning, scheduling, and workforce optimization
Recruit, onboard, and train team members to support operational success
Ensure compliance with safety standards and quality assurance protocols
Drive client satisfaction and long-term account retention

Qualifications

WHO ARE WE LOOKING FOR?

Minimum of 2 years of management experience and directing a team in facility services or related field
Proficiency in Microsoft Office 365 and other software applications
Ability to effectively use hand-held computer technology
Proven experience in recruiting, training, retaining and managing employee performance, including progressive discipline
Strong communication skills with the ability to interact professionally with clients at all levels
Ability to maintain excellent relations with People – employees, client and customers
Familiar with health, safety and environmental management systems
A clear criminal record check is required for this role.

Additional Information

WHAT’S IN IT FOR YOU?

Be part of an industry that's more important than ever!
Employee Referral Program!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND1

Apply About employer

More about this job

Responsibilities

Lead facilities management teams and oversee custodial services across a post-secondary campus and a portfolio of commercial janitorial contracts. Manage client relationships, budgets, staffing, safety and quality compliance, and account growth and retention.

Requirements

Requires at least two years of management experience leading a team in facilities services or a related field, along with proficiency in Microsoft Office 365 and hand-held computer technology. Candidates should have experience recruiting, training, retaining, and managing employee performance, strong client-facing communication skills, familiarity with health, safety, and environmental management systems, and the ability to pass a criminal record check.

Skills

Facilities Management
Team Leadership
Revenue Growth
Account Profitability
Janitorial Services
Budget Management
Workforce Planning
Recruiting
Training
Health And Safety Compliance
Quality Auditing
Microsoft Office 365
Hand-Held Computer Technology
Communication

Benefits

Employee Referral Program
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Custodial Services
Commercial Janitorial Contracts
Government And Public Sector
Account Management
Revenue Growth
Profitability
Client Relationships
Operational Leadership
Resource Planning
Scheduling
Workforce Optimization
Recruiting
Onboarding
Employee Training
Progressive Discipline
Site Visits
Quality Audits
Safety Standards
Quality Assurance
Health And Safety Management Systems
Microsoft Office 365
Hand-Held Computer Technology
Client Satisfaction
Account Retention
Post-Secondary Campus

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