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Added 4 mins ago
Warehouse - Team Leader
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Kitchener, ON
Full-time
We are looking to fill a permanent position of Warehouse - Team Leader at Onward Hardware in Kitchener, Ontario, a division of Richelieu Hardware Ltd.
Added 4 mins ago
VP, SaaS
Sevens™
Canada
Other
…expanding market presence, and establishing Sevens Square as a leader in the SaaS…
Added 4 mins ago
Human Resources Business Partner
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
Full-time
…will have a direct impact on management decisions, employee experience, and team performance. You will join a growing North American company operating in a creative and dynamic industry,…
Added 4 mins ago
Production Supervisor
Smurfit Westrock
Milton, ON
Full-time
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help…
Added 4 mins ago
Sr. Director, Business Intelligence and Analytics
GS1 Canada
Toronto, ON
$145,000 to $165,000 CAD / year
Full-time
The Senior Director, Business Intelligence and Analytics is a senior enterprise leader responsible for building and leading GS1 Canada’s business intelligence, analytics, and market insight…
Added 4 mins ago
Agent – Gestion de prix et de tarification
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
Full-time
Toute combinaison équivalente de formation et d'expérience pourra être considérée.
Added 4 mins ago
Head of Digital
INK Entertainment Group
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
You're a strategic digital leader who thrives in fast-paced, creative environments. You know how to balance brand storytelling with performance marketing, and you're as comfortable…
Added 4 mins ago
Customer Supply Chain Coordinator
Socomec Group
Brampton, ON
Full-time
3-7 years of experience in supply chain, customer service, logistics, procurement, operations coordination, or a related field.
Added 4 mins ago
Assistant General Manager
Blue Shock Executive Search
Toronto, ON
$80,000 to $90,000 CAD / year
Full-time
As a leader in sports and entertainment, the organization unites fans through championship‑level teams, iconic venues, and unforgettable live experiences. It blends athletic excellence with…
Added 4 mins ago
Assistant Manager, Dundas St East
PartSource
Mississauga, ON
Full-time
An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same
Added 4 mins ago
Assistant Manager, Hyde Park Rd
Mark's
London, ON
Full-time
Support the customer experience through timely processing and movement of inventory to the salesfloor.
Added 4 mins ago
Warehouse Associate
Rexel Canada
Belleville, ON
$45,000 to $55,000 CAD / year
Full-time
Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical…
Added 5 mins ago
Technical Support & Training Specialist
Savaria Corporation
Surrey, BC
$65,000 to $85,000 CAD / year
Temporary
Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds,…
Added 5 mins ago
Retail Sales Manager
Cascade Steel Rolling Mills, Inc.
Calgary, AB
Full-time
The Retail Sales Supervisor serves as a key operational and customer-service leader, leveraging automotive product knowledge to resolve complex customer inquiries, ensure accurate parts…
Added 5 mins ago
Assistant Store Manager | Lebourgneuf
Urban Barn Ltd.
Quebec, QC
$40,000 to $47,000 CAD / year
…and employees feel right at home. Here, you will enrich the customer experience while growing your experience with a well-known Canadian…
Added 5 mins ago
Senior Manager, Infrastructure and Labs
Aptiv
Ottawa, ON
Full-time
This position requires a strategic leader with deep experience in distributed systems, cloud infrastructure, operational excellence, networking, development, testing and organizational…
Added 5 mins ago
Director, SME Growth Program Management
Mastercard
Toronto, ON
Full-time
…initiatives on track. The role requires a highly collaborative leader who can influence across a complex global matrix, anticipate risks and dependencies, and bring teams together around…
Added 5 mins ago
SALES MANAGER
Bannister Automotive Group
Kelowna, BC
$90,000 to $190,000 CAD / year
Full-time
Are you a results-driven leader passionate about developing top performers and exceeding goals? At Bannister Automotive Group, we’re not just selling vehicles - we’re building relationships…
Added 5 mins ago
SALES MANAGER
Bannister Automotive Group
Dawson Creek, BC
$90,000 to $190,000 CAD / year
Full-time
Are you a results-driven leader passionate about developing top performers and exceeding goals? At Bannister Automotive Group, we’re not just selling vehicles - we’re building relationships…
Added 5 mins ago
Warehouse Operator
Nestle Operational Services Worldwide SA
Innisfail, AB
…distribution system while ensuring product integrity, and superior customer…
Added 5 mins ago
Senior Oracle Budgeting and Planning (PBCS) Specialist
NTT DATA Services
Toronto, ON
Find solutions to customer issues and implement proactive solutions to prevent future system issues
Added 5 mins ago
Lot Attendant & Merchandiser
Stampede Leasing Ltd
Calgary, AB
…department, and support staff, all representing a world-class leader in the automotive…
Added 5 mins ago
Capture Manager
RTX
Midland, ON
Full-time
5–10 years of experience across the full program/project lifecycle, from customer identification and bid development through delivery and retirement.
Added 20 mins ago
Production Team Leader
Tolko Industries
AB · Slave Lake, AB
Full-time
…employees safe and operations running smoothly! If you’re a leader at heart, have production experience and want to make a real impact, come join…
Added 20 mins ago
Area Manager
The NARMCO Group
Windsor, ON
Full-time
The Narmco Group is an industry leader in the automotive industry for metal stamping and assembly. As a result of continuously growing our professional team, we have a challenging career…

Dexterra Group

Account Director

Kelowna, BC, Canada

Job type: Full-time
Apply by: Oct 23, 2026
Experience: Minimum of 2 years of management experience and directing a team in facility services or related field
Posting language: English
Posted: Sep 23, 2026

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Original job description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities.

That’s something we’re truly proud of, Work That Matters, People Who Care.

Job Description

WHAT’S THE JOB?

As an Account Director, you will lead a dedicated Housekeeping team and oversee the delivery of high-quality custodial services across a dynamic environment. Serving as the primary point of contact for the client, you will be responsible for ensuring exceptional service delivery, managing budgets, maintaining health and safety compliance, and driving operational excellence. By fostering strong partnerships with stakeholders and leading a diverse workforce, you will play a key role in creating a clean, safe, and welcoming environment for the faculty, staff, and visitors - while advancing your leadership career with Dexterra.

Key Responsibilities

Lead revenue growth and ensure profitability for assigned accounts
Build and maintain strong client relationships through excellent service delivery
Provide strategic and operational leadership across a portfolio of commercial janitorial contracts within government and public sector environments.
Manage, mentor, and inspire on-site teams to achieve performance goals
Identify and pursue new business opportunities to drive account growth
Conduct regular site visits and quality audits to ensure adherence to service and compliance standards.
Oversee resource planning, scheduling, and workforce optimization
Recruit, onboard, and train team members to support operational success
Ensure compliance with safety standards and quality assurance protocols
Drive client satisfaction and long-term account retention

Qualifications

Minimum of 2 years of management experience and directing a team in facility services or related field
Experience in housekeeping at hotels or camps
Proficiency in Microsoft Office 365 and other software applications
Ability to effectively use hand-held computer technology
Proven experience in recruiting, training, retaining and managing employee performance, including progressive discipline
Strong communication skills with the ability to interact professionally with clients at all levels
Ability to maintain excellent relations with People – employees, client and customers
Familiar with health, safety and environmental management systems
A clear criminal record check is required for this role.

Additional Information

WHAT’S IN IT FOR YOU?

Be part of an industry that's more important than ever!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND1

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More about this job

Responsibilities

Lead housekeeping teams and oversee custodial services across assigned commercial janitorial accounts, ensuring service quality, safety compliance, and operational excellence. Manage client relationships, budgets, staffing, and account growth while driving client satisfaction and retention.

Requirements

Requires at least two years of management experience leading a team in facility services or a related field, along with housekeeping experience in hotels or camps. Candidates should be proficient with Microsoft Office 365 and handheld computer technology, and have experience recruiting, training, retaining, and managing employees; a clear criminal record check is required.

Skills

Team Leadership
Revenue Growth
Account Profitability
Strategic Planning
Operational Leadership
Business Development
Quality Auditing
Resource Planning
Workforce Scheduling
Recruiting
Training
Health And Safety Compliance
Microsoft Office 365
Hand-Held Computer Technology

Benefits

Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Housekeeping
Custodial Services
Facility Services
Commercial Janitorial Contracts
Government And Public Sector
Revenue Growth
Account Profitability
Business Development
Team Leadership
Resource Planning
Workforce Optimization
Recruiting
Onboarding
Employee Training
Performance Management
Progressive Discipline
Site Visits
Quality Audits
Health And Safety
Quality Assurance
Microsoft Office 365
Hand-Held Computer Technology
Client Satisfaction
Account Retention

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