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Added 6 mins ago
QC - ASSISTANT STORE MANAGER
The Aldo Group Inc / Le Groupe Aldo Inc.
LaSalle, QC
…and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and make every customer feel their best walking out the…
Added 6 mins ago
SH
Registered Nurse - Integrated Stroke Unit (ISU)
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Added 6 mins ago
Financial Business Partner (Oracle EBS Specialist) - Term
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Service Support Officer, (Contract)
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Added 6 mins ago
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We are seeking a Lead IT Infrastructure & Cloud Engineer to design, implement, and support our core infrastructure, cloud services, and modern workplace environment. This is a hands-on…
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- Full-time
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Assistant Public Trustee - Finance
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Dexterra Group

Account Director

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across North America with hundreds of full-time and part-time opportunities available at any given time. We strive to provide our employees with more than just a job - we offer meaningful opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love.

Work That Matters, People Who Care.

For over 75 years, the companies that began independently and now form Dexterra Group have been dedicated to serving North American clients by creating and managing built environments that play a vital role in our economy and local communities. That's something we're truly proud of:

Job Description

We are seeking a dynamic and experienced leader with a strong technical background in facility management to oversee operations across a campus setting. This role requires hands-on experience managing building systems, leading multidisciplinary teams, and ensuring contract compliance. The ideal candidate will bring a client focus, strategic insight, operational excellence, and a proactive approach to lifecycle management, capital projects, and stakeholder engagement and communication.

The successful candidate with support the Dexterra team in ensuring contract compliance, performance monitoring, financial reporting and management, lifecycle and capital planning and service excellence in the delivery of facilities management services.

This role focuses on driving continuous improvement through coaching and feedback across all stakeholders. It also includes direct oversight of directly employed staff and subcontractors to deliver a full range of services that may include building services and maintenance, retail food services, janitorial, environmental services, roads grounds, landscaping services.

Key Responsibilities

Lead a team of stationary engineers and building operators, and trade subcontractors.
Oversee all technical operations including boilers, chillers, plumbing, biohazard safety systems, and client equipment across multiple buildings.
Manage annual equipment shutdowns and planned maintenance schedules.
Ensure effective capital project planning, equipment replacement, and technical risk management.
Maintain and strengthen relationships with internal and external stakeholders including Clients, Customers, Stakeholders and municipal bylaw offices.
Oversee scope of work development, including SOPs, annual protocols, training programs, and strategic initiatives.
Assist in developing and monitoring annual budgets and financial controls.
Manage invoicing, inventory, and accounting practices, including warranty and lifecycle documentation, including minor works and change orders.
Prepare and deliver Monthly and Bi-Yearly Performance Reports, and track KPIs for operational efficiency.
Lead quality and health & safety audits, ensuring compliance and implementing corrective measures.
Manage operational service provider contracts and renewals (non-FM vendors).
Lead and support team performance across departments, fostering accountability and development.
Conduct quarterly documentation audits across departments and ensure alignment with Project Agreement terms.
Participate business development opportunities within the region.
Identify potential risks to deliverables and lead mitigation efforts.
Develop and implement business continuity strategies in collaboration with department heads.
Ensure profitability and continuous improvement in all areas of facility operations (P3) contract

Qualifications

Bachelor’s degree or equivalent industry/work experience.
5+ years managing operations / teams
5+ years in budgeting and financial reporting at the department head level.
3+ years in operational or performance management, including project tracking.
Experience in service delivery in a healthcare environment
Experience working cross-functionally with stakeholders in a matrix environment.
Skilled in gathering business requirements and documentation.
Familiarity with full product lifecycle and supporting methodologies.
Proficient in Microsoft products including Excel, Visio, PowerPoint, and SharePoint.
Strong problem-solving, decision-making, and change management skills.
Proven ability to deliver results in complex and dynamic environments.
PMP or FMP certification.
Experience managing projects and working with various government levels.
Knowledge of operating a Public Private Partnerships

Additional Information

WHAT’S IN IT FOR YOU?

A place where people matter, not only at work but in the community.
Be #1 on day 1 by joining an industry leader.
Opportunities for growth, development, and advancement within a national organization.
The chance to make a meaningful impact on employee safety and operational performance.
Exposure to complex transit and public infrastructure environments.
Competitive compensation and comprehensive benefits package.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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More about this job

Responsibilities

Lead campus facilities operations, including building systems, maintenance schedules, capital projects, service providers, and multidisciplinary teams. Ensure contract compliance, financial and performance reporting, stakeholder engagement, safety and quality standards, risk mitigation, and continuous improvement.

Requirements

Requires a bachelor’s degree or equivalent industry experience, at least five years managing operations or teams, and at least five years of department-level budgeting and financial reporting. Candidates should have healthcare service-delivery experience, project and performance management experience, strong stakeholder and documentation skills, proficiency with Microsoft Office tools, and a PMP or FMP certification.

Skills

Facilities Management
Technical Operations
Team Leadership
Budgeting And Financial Reporting
Capital Planning
Lifecycle Management
Project Management
Contract Compliance
Stakeholder Engagement
Performance Management
Health And Safety Auditing
Risk Management
Business Continuity Planning
Continuous Improvement
Microsoft Excel
Microsoft SharePoint

Benefits

Growth And Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Public-Private Partnerships
Healthcare Environment
Campus Operations
Stationary Engineers
Building Operators
Boilers
Chillers
Plumbing
Biohazard Safety Systems
Preventive Maintenance
Capital Projects
Lifecycle Planning
Project Agreement
Standard Operating Procedures
Budgeting
Financial Reporting
Key Performance Indicators
Contract Compliance
Quality Audits
Health And Safety
Risk Management
Business Continuity
Microsoft Excel
Microsoft Visio
Microsoft PowerPoint
Microsoft SharePoint
PMP
FMP
Government Stakeholders

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