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Added 9 mins ago
Heavy Duty Cleaner
BEST - For A Cleaner World
Toronto, ON
$20.9 CAD / hour
Full-time
BEST - For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive…
Added 9 mins ago
Cleaner - Casual, On Call
BEST - For A Cleaner World
Vancouver, BC
$21.3 CAD / hour
Part-time
BEST - For a Cleaner World is a leader in providing premier services in both custodial and maintenance services, to a prestigious and loyal client base. Our Purpose is to create a positive…
Added 9 mins ago
ISE Program Manager
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
Full-time
ISE is seeking a Program Manager to join our team!
Added 9 mins ago
DIRECTOR - TECHNOLOGY INFRASTRUCTURE & OPERATIONS - HYBRID
Green Shield Canada
Windsor, ON
This is a strategic, leader-of-leaders position. The Director sets and executes a multi-year roadmap, leads platform consolidation and modernization, governs a complex vendor ecosystem, and…
Added 9 mins ago
Manager, Wealth Advice and Planning
Thrive Wealth Management
Regina, SK
Full-time
We’re looking for a high performing, results driven leader to come on board as our Manager, Wealth Advice and Planning. In this role, you will play a key role in providing leadership,…
Added 9 mins ago
C-GE-470 - Spécialiste d’intégration Défense et sécurité
CAE
Montreal, QC
Full-time
C-GE-470 - Integration Specialist Defense & Security
Added 9 mins ago
Engineering Manager - Helix Virtualization Platform
Aptiv
Ottawa, ON · ON
Full-time
…OS Platforms, overtaking Microsoft as the overall commercial leader. Wind River regularly wins industry recognitions for excellence in IoT security, cloud and edge computing, as well as 8…
Added 9 mins ago
Power Engineer - 5th Class
BGIS
Edmonton, AB
Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 23 mins ago
Project Manager/Leader - Senior - RQ11582
S M Software Solutions Inc
Toronto, ON
Internship
We are seeking an experienced Senior Project Manager/Leader with strong expertise in large-scale, complex, high-profile and high-risk I&IT projects, organizational development, strategy…
Added 23 mins ago
Manager, Service Desk
Legislative Assembly of Ontario / Assemblée législative de l’Ontario
Toronto, ON
Full-time
…elevate our frontline IT support operations. This role demands a leader who can drive the development and publication of service level metrics that not only measure performance but also…
Added 40 mins ago
Senior Office Administrator
Baylis Medical Technologies
ON · Mississauga, ON
Full-time
Log and follow up on building-related requests with the Facilities team
Added 40 mins ago
OPERATIONS MANAGER - Remote Camp Setting Northwestern Ontario
Dexterra
Thunder Bay, ON
Full-time
Are you a hands-on leader who thrives in the field and knows how to turn strategy into operational excellence? We are seeking multiple experienced Operations Managers to join our team and…
Added 54 mins ago
General Manager – Agricultural Manufacturing
Summit Search Group
Winnipeg, MB
Full-time
This is a hands-on executive leadership role for a commercially grounded, strategically minded leader who understands the Canadian agriculture sector and knows how to build both people and…
Added 54 mins ago
Scheduling Clerk - Centralized Staffing & Scheduling Office
CAMH
Toronto, ON
…(i.e., Food and Nutrition Services, Environmental Services, Security Services) with their staffing and scheduling needs. With a robust team operating from 0600-0000, 7 days per week, the…
Added 1 hour ago
AI Automation & Software Engineer
WBM Technologies
Winnipeg, MB · Regina, SK · Saskatoon, SK · Edmonton, AB · Calgary, AB
Full-time
WBM Technologies is a Western Canadian leader in Managed IT, Security, Data, AI, and Digital Transformation solutions. We help organizations improve efficiency, automate processes, and…
Added 1 hour ago
DATA MANAGEMENT ARCHITECT
WBM Technologies
Winnipeg, MB · Regina, SK · Saskatoon, SK · Edmonton, AB · Calgary, AB
Full-time
WBM Technologies is a Western Canadian leader in Managed IT, Security, Data, AI, and Digital Transformation solutions. We're helping organizations unlock the full value of their data…
Added 1 hour ago
Maintenance & Engineering Manager
Weyerhaeuser
Kenora, ON
Full-time
WE ARE…a safety first, safety always-focused team with a culture that fosters inclusion and empowers everyone to have a voice. We understand the goals and have the knowledge, skills and…
Added 1 hour ago
Sous Chef
Plaza Premium Group
Mississauga, ON
Full-time
Plaza Premium Group is the global leader in 360-degree airport hospitality and passenger service solutions, operating across 600 international and domestic airports in 150 countries,…
Added 1 hour ago
Service Transition & Operational Resiliency Leader
BMO
Toronto, ON · SCC
Full-time
As a Service Transition & Operational Resiliency Leader, you will be responsible for driving excellence across the Service Transition function as well as play a pivotal role in ensuring…
Added 1 hour ago
Account manager
GardaWorld
Kingston, ON
Are you a results-driven leader with a passion for operations management and client relationships? Do you thrive in a dynamic environment where your contributions have a direct impact on…
Added 1 hour ago
Store Supervisor (Full-Time)
Giant Tiger
Longueuil, QC
Full-time
Giant Tiger is proud to offer a Total Rewards package designed to support your financial security, health, and career growth. This includes competitive compensation for all employees, as…
Added 2 hours ago
Fire Alarm Service Manager
Classic Fire + Life Safety
Ottawa, ON
Full-time
Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented,…
Added 2 hours ago
Hiring Event - Montreal (Multiple Locations)
BGIS
Montreal, QC
Full-time
…colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical…
Added 2 hours ago
Production Excellence Specialist (Engineer)
Vale
Canada
Full-time
Join our diverse team of 13,000 talented individuals committed to providing mineral security to a world in transition. We invite you to put your skills to work, driving meaningful and…
Added 2 hours ago
Production Planner Intermediate
MDA
Sainte-Anne-de-Bellevue, QC
Full-time
…world firsts and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The MDA Space team…

Dexterra Group

Account Director

Burnaby, BC, Canada

Job type: Full-time
Apply by: Oct 22, 2026
Experience: Minimum of 2 years of management experience and directing a team in facility services or related field
Posting language: English
Posted: Sep 6, 2026

Apply About employer

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Original job description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities.

That’s something we’re truly proud of, Work That Matters, People Who Care.

Job Description

WHAT’S THE JOB?

As an Account Director supporting Simon Fraser University, you will lead a dedicated facilities management team and oversee the delivery of high-quality custodial services across a dynamic post-secondary campus environment. Serving as the primary point of contact for the client, you will be responsible for ensuring exceptional service delivery, managing budgets, maintaining health and safety compliance, and driving operational excellence. By fostering strong partnerships with university stakeholders and leading a diverse workforce, you will play a key role in creating a clean, safe, and welcoming campus for students, faculty, staff, and visitors - while advancing your leadership career with Dexterra.

Key Responsibilities

Lead revenue growth and ensure profitability for assigned accounts
Build and maintain strong client relationships through excellent service delivery
Provide strategic and operational leadership across a portfolio of commercial janitorial contracts within government and public sector environments.
Manage, mentor, and inspire on-site teams to achieve performance goals
Identify and pursue new business opportunities to drive account growth
Conduct regular site visits and quality audits to ensure adherence to service and compliance standards.
Oversee resource planning, scheduling, and workforce optimization
Recruit, onboard, and train team members to support operational success
Ensure compliance with safety standards and quality assurance protocols
Drive client satisfaction and long-term account retention

Qualifications

WHO ARE WE LOOKING FOR?

Minimum of 2 years of management experience and directing a team in facility services or related field
Proficiency in Microsoft Office 365 and other software applications
Ability to effectively use hand-held computer technology
Proven experience in recruiting, training, retaining and managing employee performance, including progressive discipline
Strong communication skills with the ability to interact professionally with clients at all levels
Ability to maintain excellent relations with People – employees, client and customers
Familiar with health, safety and environmental management systems
A clear criminal record check is required for this role.

Additional Information

WHAT’S IN IT FOR YOU?

Be part of an industry that's more important than ever!
Employee Referral Program!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND1

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More about this job

Responsibilities

Lead a facilities management team to deliver high-quality custodial services at Simon Fraser University. Responsible for managing budgets, driving revenue growth, and maintaining strong client relationships to ensure operational excellence.

Requirements

Requires a minimum of 2 years of management experience in facility services and proficiency in Microsoft Office 365. Candidates must have proven skills in team leadership, recruitment, and familiarity with health and safety management systems.

Skills

Facilities Management
Budget Management
Operational Leadership
Workforce Optimization
Recruitment
Performance Management
Health and Safety Compliance
Quality Auditing
Resource Planning
Microsoft Office 365
Strategic Planning

Benefits

Employee Referral Program
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Custodial Services
Janitorial Contracts
Public Sector
Post-Secondary Campus
Health and Safety
Quality Assurance
Resource Planning
Employee Performance
Client Retention
Microsoft Office 365
Operational Excellence
Budgeting
Compliance

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