Jobs in Canada

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Added 4 months ago
SH
General Manager
Sotera Health Company
Ontario · Ontario, Canada
- Full-time
Reporting to the Director of Operations, the General Manager is responsible for the overall leadership, performance, and strategic direction of a sterilization facility. The General Manager…
Added 3 months ago
Customer Service Manager/Route Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Ottawa, ON
Canadian Linen and Uniform Services Company is looking for an experienced Route Manager/Customer Service Manager who will be responsible for the overall daily supervision of driver’s on…
Added 4 months ago
WM
Key Account Program Manager - Bilingual
Waste Management, Inc. (WM)
Montreal, QC · Anjou, QC
- Full-time
Bilingual (French & English) - For Quebec Applicants: We require a bilingual speaking program manager because this role requires frequent interactions and communications with employees,…
Added 3 months ago
B
Workplace Solutions Program Director, Interior Design
BGIS
Ottawa, ON
- Full-time
The Workplace Solutions Program Director, Interior Design provides effective business and delivery management for the assigned category of TFMS services, focused on planning, resource…
Added 3 months ago
Assistant Store Manager
Mejuri
Mississauga, ON
The team views you as the go-to for guidance when it comes to all things STACK and you serve as a partner to the Store Manager across business areas such as operations, inventory control,…
Added 2 months ago
Senior Manager, Lifecycle Marketing
Zynga
Toronto, ON
As a Senior Manager, Lifecycle Marketing, you will manage a team of Managers and/or Specialists across multiple game genres, and own the planning and execution of Lifecycle strategy for…
Added 3 months ago
REGIONAL PARTNER AND LEARNING MANAGER-WESTERN CANADA
United Services Group
Maple Ridge, BC · Langley (District), BC · Abbotsford, BC · Burnaby, BC · Surrey, BC · Vancouver, BC · Richmond, BC · Langley, BC
The Regional Partner/Learning Manager will report to Head of Partner Relations,
Added 4 months ago
B
Gestionnaire de Community Senior / Senior Community Manager
Botpress
Montreal, Quebec
- Full-time
Botpress is hiring a Senior Community Manager to own our presence on the two channels we believe matter most for the next phase of our growth: YouTube and Reddit - while keeping our…
Added 3 months ago
H
Program Manager, Legal and Compliance
Hexagon
Calgary, AB
- Full-time
Hexagon’s Autonomous Solutions business area is looking for a Program Manager, Legal and Compliance to join our team. The role will report to and support the VP, Business Area General…
Added 3 months ago
Senior Product & Strategy Manager, Fee-Based Products
Momentum Financial Services Group
Toronto, ON
…the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal…
Added 3 months ago
PG
Human Resources Manager
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
Analyze engagement survey results, turnover data, retention metrics, and workforce trends to identify opportunities and recommend actions that strengthen employee engagement and business…
Added 1 month ago
NF
Vice President of Operations
Northlake Financial
Barrie, ON
- Full-time
Maintain strong relationships with dealers, vendors, and business partners while ensuring high levels of dealer and customer service, satisfaction, and retention.
Added 4 months ago
W
Outbound Sales Manager
Workwolf
North York, Ontario
- Full-time
This role is responsible for the successful end-to-end execution of new fundraising program launches, from concept through delivery, while fostering a culture of accountability,…
Added 2 months ago
JC
HVAC Service Operations Manager
Johnson Controls
Mount Pearl, NL · CAN NL Mt Pearl
- Full-time
…and satisfaction. Responsible for employee development and retention and for safety program…
Added 1 month ago
TL
Manager, Information Governance and Records
The Law Office Management Association (TLOMA)
Toronto, ON
- Full-time
…and most successful law firms, has an immediate opening for a Manager, Information Governance and Records to join our General Counsel’s Office in…
Added 3 months ago
B
General Repair Technician
BGIS
Milton, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 2 months ago
CG
Accounts Manager, Servomax
Compass Group Canada
Montreal, QC
- Full-time
Visit accounts and clients to maintain good relations and respond to any feedback, suggestions, or concerns for the purpose of account retention
Added 3 months ago
CG
Manager, Growth Enablement – Account Management
Compass Group Canada
Mississauga, ON
- Full-time
The Manager, Growth Enablement – Account Management supports the Director, Growth Enablement in translating Account Management priorities into practical strategies, tools, and processes…
Added 5 months ago
Q
Gestionnaire des ventes
QXO
Montreal, Quebec
- Full-time
We are seeking an experienced Sales Manager to lead a high-performing team of 13 Outside Sales Representatives across Québec. Reporting to the Regional Sales Director, this role is…
Added 3 months ago
OA
Service Advisor - Lexus of London
OpenRoad Auto Group
London, ON
- Full-time
Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSP matching, and referral bonuses
Added 5 months ago
DG
Account Director in Training (Janitorial)
Dexterra Group
Richmond, British Columbia
- Full-time
Must reside in Western Canada and be willing to travel to multiple accounts in the region, during the job rotation aspect of the program
Added 5 months ago
DG
Account Director in Training (Janitorial)
Dexterra Group
Petawawa, Ontario
- Full-time
…potential? Dexterra Group’s Xcelerated Operational Excellence Program is not just a development pathway - it’s your gateway to becoming a transformative leader in facilities management.…
Added 5 months ago
DG
Account Director In Training (Janitorial)
Dexterra Group
Edmonton, Alberta
- Full-time
Must reside in Western Canada and be willing to travel to multiple accounts in the region, during the job rotation aspect of the program
Added 3 months ago
MR
Director of Client Services
Match Retail
Mississauga, ON
- Full-time
…deliver measurable results through strong field execution, data-driven insights, and exceptional client service. Our teams operate nationwide, supporting programs that drive growth,…
Added 3 months ago
L
Engagement Manager, Canada
Legora
Toronto, ON
- Full-time
…transformation. We’re looking for an experienced, strategic Engagement Manager to join our growing team and help the world’s top law firms and corporations fundamentally change the way they…

Dexterra Group

Account Director In Training (Janitorial)

Edmonton, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Work location: Must reside in Western Canada and be willing to travel to multiple accounts in the region, during the job rotation aspect of the program
Posting language: English
Posted: Jun 9, 2026

Original job description

Company Description

WHO ARE WE?

We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

Xcelerated Talent Program

Are you ready to propel your career into the fast lane and unlock your true leadership potential? Dexterra Group’s Xcelerated Operational Excellence Program is not just a development pathway - it’s your gateway to becoming a transformative leader in facilities management. Designed for ambitious go-getters like you, this exclusive program offers a high-impact, immersive experience that combines real-world challenges, mentorship from industry veterans, and tailored training to catapult you into future Account Director roles across Canada. This is more than a career move - it’s your chance to shape the future of facilities management and leave a legacy!

What’s the Xcelerated Operational Excellence Program About?

Launch your career in facilities management through a dynamic, fast-track development program designed to build your leadership, operational, and client management skills. As an Account Director in Training, you’ll progress toward leading a single account while gaining hands-on experience through 3–5 months of rotations across Western Canada. You’ll work alongside experienced leaders, building the expertise needed to succeed in diverse environments.

WHAT'S THE JOB?

Reporting to the District Manager or Area Manager, the Account Director/Manager is responsible for providing strategic and operational leadership across a single account or a portfolio of commercial janitorial and facilities management contracts within private, government and/or public sector environments.

The Account Director/Manager is a visible, inclusive, and strategic leader accountable for service delivery excellence, client relationship management, financial performance, labour relations, workforce planning, and employee engagement . The role ensures contractual compliance, operational efficiency, and long-term account growth while fostering strong partnerships with clients and internal stakeholders.

Strategic Vision

Provide strategic leadership across assigned custodial and facilities contracts to ensure alignment with organizational objectives, contractual requirements, and client expectations.
Develop and execute operational strategies that drive service excellence, revenue growth, profitability, and contract retention.
Leverage technology, operational data, and reporting tools to enhance service delivery, visibility, and decision-making.
Identify opportunities for continuous improvement and implement best practices to improve efficiency, quality, and performance.

Leadership

Provide leadership and direction to site managers, supervisors, and frontline employees across assigned locations.
Recruit, onboard, train, and develop team members to build capable, engaged, and high-performing operational teams.
Manage employee performance through coaching, performance reviews, and progressive discipline where required.
Foster a culture of accountability, safety, collaboration, and continuous improvement.
Lead by example while promoting Dexterra’s values of accountability, diversity, partnership, and trust.
Ensure compliance with Workplace Health and Safety legislation, WHMIS, training requirements, and company policies.

Business Development & Client Management

Identify and pursue opportunities to expand services within existing client accounts to support revenue growth.
Maintain strong, professional relationships with clients and key stakeholders to ensure high levels of satisfaction and contract retention.
Support contract renewals, service enhancements, and proposals within the assigned portfolio.
Collaborate with internal stakeholders to support business development initiatives and service expansions.

Financial Accountability (P&L)

Maintain full accountability for the financial performance of assigned accounts, including revenue targets and profitability.
Develop, manage, and forecast operational budgets, ensuring effective cost control and resource allocation.
Analyze budget-to-actual variances and implement corrective actions to address gaps.
Oversee labour management, scheduling, and workforce optimization to control operational costs while delivering service expectations.
Ensure accurate financial reporting and forecasting for assigned contracts.

Operational Efficiency

Conduct regular site visits, inspections, and quality audits to ensure compliance with contractual obligations and service standards.
Monitor operational performance metrics and implement data-driven improvements.
Ensure compliance with health, safety, environmental, and quality assurance standards.
Ensure consistent implementation of standardized cleaning procedures, sanitation protocols, and infection prevention practices.
Address operational challenges promptly while maintaining service continuity and client satisfaction.

Qualifications

WHO ARE WE LOOKING FOR

Must reside in Western Canada and be willing to travel to multiple accounts in the region, during the job rotation aspect of the program.
Must be willing to relocate if needed.
Must successfully complete a criminal record check and Reliability Security Check
Valid G driver’s licence and reliable vehicle required for travel between regional sites
Post-secondary education from an accredited university or college in Business Administration, Facilities Management, Operations Management, or a related field is considered an asset.
Minimum three (3) years of management experience directing teams in facilities services, janitorial operations, or a related service environment.
Proven experience recruiting, training, retaining, and managing employee performance, including progressive discipline.
Experience managing labour relations, including unionized accounts.
Experience managing operational service contracts and working within government or public sector environments is considered an asset.
Strong knowledge of health, safety, and environmental management systems.
Demonstrated ability to build strong relationships with clients, employees, and internal stakeholders.
Proficiency in Microsoft Office 365 and other business software applications.
Experience using mobile or hand-held technology for operational reporting and communication.
Excellent communication, leadership, and organizational skills.
Ability to travel to various work sites for inspections and client meetings as required.

Leadership Competencies

Purpose Driven and Focused on Value – Demonstrates accountability for delivering high-quality service and aligned operational outcomes.
Achieves Results – Consistently drives performance through focus, follow-through, and continuous improvement.
Builds Client Partnerships – Establishes trusted relationships and collaborates effectively with stakeholders.
Mobilizes People – Inspires, coaches, and develops teams to achieve operational excellence.
Upholds Integrity and Earns Trust – Acts ethically, transparently, and professionally in all interactions.
Fosters Innovation and Continuous Improvement – Encourages new ideas and leverages data and technology to improve performance.

Additional Information

WHAT'S IN IT FOR YOU?

A place where people matter, not only at work but in the community.
Be #1 on day 1 by joining an industry leader.
Job security as we are in growth mode.
Benefits coverage starts on your first day.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

Apply on LinkedIn About employer

More about this job

Responsibilities

The Account Director in Training is responsible for providing strategic and operational leadership across janitorial and facilities management contracts. This includes ensuring service delivery excellence, client relationship management, and financial performance.

Requirements

Candidates must have a minimum of three years of management experience in facilities services or janitorial operations. A post-secondary education in a related field is preferred, along with strong leadership and communication skills.

Skills

Leadership
Client Management
Financial Performance
Operational Efficiency
Team Development
Communication
Problem Solving
Health and Safety
Data Analysis
Budget Management
Recruitment
Training
Performance Management
Relationship Building
Continuous Improvement
Technology Utilization

Benefits

Health Coverage
Job Security
Training and Development

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Janitorial Operations
Operational Strategies
Service Delivery
Financial Performance
Workforce Planning
Employee Engagement
Health and Safety
Continuous Improvement
Technology
Data Analysis
Budget Management
Recruitment
Training
Performance Management
Labour Relations
Unionized Accounts
Government Sector
Public Sector
Quality Assurance
Inspection
Contract Compliance
Service Standards
Operational Efficiency
Employee Performance
Team Development
Accountability
Diversity
Partnership

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Work requirements

Jobs in Canada