Food service supervisor
- Yellowknife, NT, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Minimum 2 years’ experience in the hospitality / food service industry as a supervisor.
- Posting language
- English
- Posted
Original job description
Company Description
WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Job Description
As a Food Service Supervisor, reporting to the food service Manager, you will perform a variety of customer service based tasks within the food services function. This position requires excellent customer service skills. The ideal candidate requires to be able to supervise 10 to 15 staff members
Your Work Will Include
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.
Job Description
As a Food Service Supervisor, reporting to the food service Manager, you will perform a variety of customer service based tasks within the food services function. This position requires excellent customer service skills. The ideal candidate requires to be able to supervise 10 to 15 staff members
Your Work Will Include
- Prepare items and assume responsibilities for any job task associated with an assigned service station or as assigned by the manager.
- Ensuring staff adheres to all required health and safety regulations and procedures while preparing food including:
- Using proper techniques when using the tools, supplies, and equipment provided (i.e. knives, ovens, cleaning materials)
- Wearing and correctly using proper personal protective equipment (i.e. non-slip shoes, cut-resistant gloves)
- Complying with FoodSafe and/or ServeSafe standards including the recording of all time temperature sensitive food items
- Performance Management: Ensure all staff members are held accountable to Dexterra standards and positive coaching and development of staff.
- Work with the staff to ensure there is standarized recipes are followed for consistency and to reduce wastage.
- Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of Dexterra .
- Provide exceptional customer service at all times, supporting an environment that strives to create exceptional culinary experiences
- Maintains speed of service standards.
- Listens to customers and responds professionally to all questions and concerns, directing concerns to further levels of management as needed.
- CSNM Certification is an asset
- Minimum 2 years’ experience in the hospitality / food service industry as a supervisor.
- Food Safety certification
- Great Customer Service
- Professional and Punctual
- Quick learner and self motivator
- Flexible Availability
Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.
More about this job
Responsibilities
Supervise 10 to 15 food service staff, support food preparation and service operations, and ensure compliance with food safety and workplace health and safety procedures. Coach and develop staff, uphold service standards and standardized recipes, reduce waste, and provide excellent customer service and client relations.
Requirements
Requires at least two years of supervisory experience in hospitality or food service and food safety certification; CSNM certification is an asset. Candidates should demonstrate strong customer service, professionalism, punctuality, flexibility, and the ability to learn quickly and work independently.
Skills
- Food Service Supervision
- Customer Service
- Staff Supervision
- Performance Management
- Coaching And Staff Development
- Food Safety
- Health And Safety Compliance
- Food Preparation
- Standardized Recipe Compliance
- Waste Reduction
- Client Relations
- Time And Temperature Recording
- Speed Of Service
- Communication
- Punctuality
- Flexibility
Visa sponsorship
Not detected in the job text
Categories
- Food & Beverage
- Hospitality
- Management & Leadership
- Customer Service & Support
- Security & Safety
Keywords
- Food Service
- Food Service Supervisor
- Hospitality
- Food Preparation
- Customer Service
- Staff Supervision
- Food Safety Certification
- CSNM Certification
- FoodSafe
- ServeSafe
- Health And Safety Regulations
- Personal Protective Equipment
- Performance Management
- Coaching
- Staff Development
- Standardized Recipes
- Waste Reduction
- Client Relations
- Speed Of Service
- Time And Temperature Recording
- Culinary Experiences