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Added 14 mins ago
L
Chef.fe de Produit Marketing YSL - Product Marketing Manager YSL
L'Oréal
Montreal, QC
- Full-time
Vous pilotez le cycle de vie marketing complet de notre portefeuille sur le marché canadien, de la planification stratégique des lancements jusqu'au suivi de la performance commerciale, en…
Added 14 mins ago
OT
Principal Product Manager (AI)
Open Text Corporation
Richmond Hill, ON
- Other
OpenText is looking for a dynamic and experienced AI principal product manager to define and deliver our market leading Intelligent Fax Aviator solution from OpenText as part of the Digital…
Added 59 mins ago
Q
Partner Enablement & Operations Manager
Quikr
Ottawa, ON
- Full-time
One of our clients is seeking an experienced Partner Enablement & Operations Manager to build and manage the operational framework supporting its franchise and channel partnership business.
Added 1 hour ago
OM
Spécialiste en acquisition de talents
Omnicom Media
Montreal, QC
- Full-time
Une expérience en recrutement de postes spécialisé en marketing (un atout) ;
Added 1 hour ago
MA
Country Manager, Indochina
Malaysia Airlines
AB · Alberta, Canada
- Full-time
The Country Manager for Indochina (Vietnam, Cambodia and Myanmar) drives Malaysia Airlines’ growth, revenue, and brand presence in the region. This role leads and develops the local team,…
Added 2 hours ago
GP
Senior Account & Production Manager
Ghost Peak Cinema
Pemberton, BC
- Other
Ghost Peak Cinema is looking for a Senior Account & Production Manager to work directly alongside our founder, becoming his trusted right hand in managing client relationships, overseeing…
Added 2 hours ago
GN
Full-time Lead Associate
Groupe Nordik
Whitby, ON
- Full-time
Reporting to the Marketing Manager and Kiosk Coordinator, the Lead Kiosk Associate will be responsible for ensuring the smooth operations of Thermea Spa Village Whitby’s temporary kiosks…
Added 2 hours ago
KD
Marketing Assistant
Kingston Destination Group
Kingston, ON
- Contract
…early December so the successful candidate can experience our operations first hand through a handful of shifts during the Christmas Trolley season. Additional training shifts will take…
Added 2 hours ago
SC
Sales Associate
Staples Canada
AB · Edmonton, AB
- Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 2 hours ago
BC
Business Development Manager
Brock Canada
Sherwood Park, AB
- Full-time
Brock Canada is looking for a locally connected Business Development Manager to grow client relationships and identify opportunities across the Peace Country and Northeast BC.
Added 3 hours ago
AT
Sales Account Manager - Courier
Armour Transportation Systems
Dartmouth, NS
- Full-time
Position Overview:We are seeking a passionate and results-driven Sales Account Manager to join our team. This role is instrumental in driving our growth vision in Canada by delivering…
Added 3 hours ago
A
Business Development Manager (Agriculture)
AdvancedAg
Raymond, AB
- Contract
Lead or coordinate the commercialization of new products, services, and programs, working across research, operations, marketing, and sales.
Added 3 hours ago
OT
Restaurant Manager
One Therapy Network
AB · Edmonton, AB
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
Added 3 hours ago
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restaurant manager
Karahi Boys
AB · Edmonton, AB
- Full-time
Participate in marketing plans and implementation
Added 3 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
- Full-time
Ability to assist in implementing all merchandising and marketing programs.
Added 3 hours ago
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Research Scientist - Product Development
Gay Lea Foods
Hamilton, ON
- Full-time
Collaborate with Operations, Quality, Regulatory, Supply Chain, Marketing, Procurement, suppliers, research institutions, and other partners as required.
Added 4 hours ago
FO
IT Business Systems Administrator
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Langley (District), BC · Langley, BC
- Internship
…systems and serves as the link between ministry teams, business operations, technology platforms, and external vendors. A s a trusted technical partner, you will translate operational needs…
Added 4 hours ago
E
Management Trainee
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Bridgewater, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 4 hours ago
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Clinical Project Manager - CRO
Pharma Medica Research Inc.
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
…Come join our team! We are currently looking for a Project Manager to join our…
Added 4 hours ago
OT
Restaurant Assistant Manager
One Therapy Network
Victoria, BC
- Full-time
The Assistant Manager works with the Manager to supervise overall shift and daily operations. This includes operating the restaurant according to A&W Standards, WorkSafeBC, and…
Added 4 hours ago
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Assistant Manager, Merchandise Planning
adidas
Woodbridge, ON
- Full-time
Assistant Manager, Merchandise Planning provides financial guidance to Canada retail buying teams to meet or exceed sales and target KPIs. Assist with the development of seasonal plans,…
Added 4 hours ago
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Senior Account Manager, Media
Jobgether
Canada
- Full-time
The Senior Account Manager, Media will manage and grow relationships with a portfolio of high-value brand, agency, and original equipment manufacturer (OEM) clients across specialized…
Added 4 hours ago
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Restaurant Assistant Manager
One Therapy Network
Kamloops, BC
- Full-time
The Assistant Manager works with the Manager to supervise overall shift and daily operations. This includes operating the restaurant according to A&W Standards, WorkSafeBC, and…
Added 4 hours ago
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Store Manager Store Manager
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 4 hours ago
RC
Assistant Manager
Revive Car Wash
Belleville, ON
- Full-time
The Assistant Manager is a full-time, on-site leadership role at our Belleville location. You’ll partner closely with the Site Manager to run day-to-day operations, lead and develop your…

Dexterra Group

Food Service Supervisor

Mississauga, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Description

WHO ARE WE?

We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT'S THE JOB?

Under the general supervision of the Food Service Director, the Retail Supervisor is in charge of organizing, planning, preparing and/or directing the preparation of daily food service operations according to established standards. This role also performs the administrative and financial duties for the unit such as ordering and resolving discrepancies with suppliers and customers, creation and adherence to budgets for all related costs of the operation, and supervising and training all staff within their charge. All job responsibilities below are based on compliance with both corporate expectations and standards.

Work with clients and customers to meet their needs/requests while staying within budgeted restrictions and adhering to all company practices and policies
Adhere to all standards at all times; appearance, service, speed of service, ordering, food safety, etc.
Establish and implement food preparation schedules, creating an efficient, safe, and organized process
Organize and schedule the logistics for daily operations, ensuring all preparation work is completed and waste is managed
Respond to customer and client concerns and requests immediately, resolving any issues that may arise
Implement new food service techniques (food preparation, food portioning…) and sales and marketing requirements as per the franchise operation
Complete regular workplace audits and inspections; health & safety, food safety, financial audits as required.
Coordinate with Food Service Director to ensure timely billing and collections as applicable
Ensure all staff are adhering to all required safety regulations and procedures including:
Using proper techniques when using the tools, supplies, and equipment provided (i.e., knives, ovens, cleaning materials)
Wearing and correctly using proper personal protective equipment (i.e., non-slip shoes, cut resistant gloves)
- Proper handling of equipment only by trained staff and notifying appropriate parties of malfunctioning or in need of repair equipment
- Complying with FoodSafe and/or ServeSafe standards including the recording of all time temperature sensitive food items
- Following all Health and Safety and sanitation policies and procedures as set by applicable legislation and company policies
Take steps to control the costs of the operation of the unit by taking measures such as:

Working with the Food Service Director and staff to maintain food rotation in storage in order to minimize spoilage and waste

Controlling portioning of food items to ensure recipe yield meets quantity and budget expectations
Suggesting dishes that take advantage of availability
Identifying cost saving measures for logistics of operating the events
Provide cost saving recommendations regarding the budget
Maintain clear lines of communication and understanding between all parties including the Food Service Director, Resident District Manager, District Manager, and franchise brand representatives
Maintaining physical inventories, placing orders and help receive and stocking supplies, resolve discrepancies with suppliers, and escalate any and all issues unable to be resolved to the Food Service Director
Participate in the planning, development, and implementation of projects and special events, attending when necessary
Ensure the sanitation of the work area and equipment, maintaining a clean working environment
Actively seek out and identify additional opportunities for business growth
Handle the administrative duties including payroll functions, employee management, daily cash handling and reporting, budgeting, and other duties that may arise during the operation of the unit
Responsible for the integrity of the cash flow process, ensuring staff are following all security procedures closely while performing periodic checks to ensure compliance
Analyze unit operational analytics and lead the implementation of change efforts to improve performance to meet or exceed standards
Assist with the hiring of staff to ensure a well-balanced, successful team is in place complying with corporate recruitment and hiring requirements
Ensure sufficient staffing levels on each shift to meet corporate and franchise requirements and standards; efforts will be required to maintain staffing levels in instances of absence
Ensure the you and your team have completed all mandatory corporate and franchise training requirements with training records available upon request
Train and develop staff in proper procedures and best practices while also providing coaching to help staff members reach the next stage in their career development
Listens to customers (internal and external) and responds professionally to all questions and concerns, directing concerns to further levels of management as needed
Successfully balance providing front-line support while also overseeing the operation to ensure smooth consistent service achieving the corporate and franchise standards
Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of the Company
Supervise, coach, and provide feedback to staff based on job expectations and standards; providing corrective action when necessary
Motivate employees to meet goals and objectives as established by the Company
Assist with other unit operations as necessary
Other duties as assigned

Qualifications

WHO ARE WE LOOKING FOR?

Two-Five years of recent related experience in the food service industry, or an equivalent combination of education, training, and experience.
Allergen Safe and Food Safe certified with thorough knowledge of all health and safety regulations pertaining to the food preparation/service industry
Superior communication skills in both verbal and written English
Able to effectively handle the concerns of employees, customers, and clients with tact while adhering to confidentiality policies
Work accurately and in an efficient manner while managing multiple tasks and priorities
Able to lead projects, forecast business needs, and identify and target growth opportunities
Highly organized with a strong focus and commitment to quality
Able to operate all related equipment in a safe manner
Able to effectively use a computer and all related software, including POS equipment
Reach and lift between 0-10 pounds from floor to shoulder height
Frequent standing and walking required

Additional Information

WHAT’S IN IT FOR YOU?

Security - in a time when other companies are downsizing, we are growing
Advancement opportunities
Be #1 on day 1 by joining an industry leader

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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More about this job

Responsibilities

Organize and oversee daily food service operations, including food preparation, scheduling, inventory, customer service, safety, and sanitation, while meeting company and franchise standards. Manage unit administration and finances, control costs, supervise and develop staff, and identify operational improvements and business growth opportunities.

Requirements

Requires two to five years of recent food service experience or an equivalent combination of education, training, and experience, along with Allergen Safe and Food Safe certifications. Candidates should have strong English communication, leadership, organizational, customer service, and multitasking abilities, and be able to safely operate relevant equipment and use computers and POS systems.

Skills

Food Service Operations
Staff Supervision
Staff Training and Coaching
Food Safety
Health and Safety Compliance
Inventory Management
Ordering and Supplier Coordination
Budgeting and Cost Control
Cash Handling
Payroll Administration
Customer Service
Scheduling and Logistics
Quality Assurance
Communication
Point-of-Sale Systems
Business Growth

Benefits

Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Food Service
Retail Operations
Food Preparation
Food Safety
Allergen Safe Certification
Food Safe Certification
ServeSafe
Health and Safety
Sanitation
Inventory Management
Supplier Coordination
Budgeting
Cost Control
Payroll
Cash Handling
Point-of-Sale Systems
Scheduling
Staff Recruitment
Staff Training
Customer Service
Workplace Audits
Financial Audits
Food Rotation
Waste Management
Event Planning
Operational Analytics
Franchise Operations

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