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Added 2 mins ago
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Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
NOTE: Excellent performance may lead to full-time employment opportunities in sales, field service or other engineering roles upon graduation.
Added 2 mins ago
Manager, Advisory Services
Affinity Credit Union
Watrous, SK
Lead a team of advisors as a Manager of Advisory Services at our Watrous, Strasbourg, Nokomis, & Colonsay locations. You’ll coach talent that delivers exceptional service & professional…
Added 2 mins ago
MM
Customer Success Manager - Measure Marketing
Measure Marketing Results Inc.
Remote, Canada
- Full-time
- Remote
3+ years in customer success or account management at a digital marketing agency, SEO/SaaS company or similar B2B service business.
Added 2 mins ago
PP
Sales Lead - PT
Peak Performance
Toronto, ON
- Full-time
As a Sales Leader, you'll play a crucial role in driving sales and delivering exceptional customer service. Your focus will be to ensure top store standards, actively training staff and…
Added 32 mins ago
TT
Director, Planning, Procurement & Inventory
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
…and Inventory into one connected operating model. You will lead through significant organizational and ERP-enabled change while improving customer service and working capital…
Added 32 mins ago
UO
Finance and Administrative Coordinator
University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
…Hospitality Coordinator. Works with the Events and Content Lead for reporting on programming expenses and budget. Interacts with the general public, current and prospective College…
Added 1 hour ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 1 hour ago
PS
Accounting Support Analyst
PBS Systems
Calgary, AB
- Full-time
PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds…
Added 1 hour ago
TC
coordinator
TJX Canada – Winners, Marshalls, HomeSense
Surrey, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
IC
VP, Life Operations
ivari Canada
Toronto, ON
- Full-time
Define, maintain, and improve service goals for each department, focusing on excellence in the customer experience.
Added 1 hour ago
TS
Community & Family Services Worker
The Salvation Army in Canada
High River, AB
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 1 hour ago
PJ
Personal Training Manager (Multi- Campus)
Prosserman JCC
Maple, ON
- $65,000 to $75,000 CAD / year
- Full-time
Build and lead a high-performing team focused on accountability, collaboration, professional development, and exceptional service.
Added 1 hour ago
AC
Database Administrator
Amphenol Communications Solutions
Markham, ON
- Full-time
Lead discovery sessions, clarify business questions and decisions, and translate requirements into wireframes, report specifications, and acceptance criteria. Analyze trends, variances, and…
Added 1 hour ago
AB
National Service Coordinator (Retail & Fixtures)
ACI Brands Inc.
Oakville, ON
- $55,000 CAD / year
- Full-time
A National Service Coordinator (Retail & Fixtures) is typically responsible for ensuring retail fixtures, displays, shelving, signage, and store equipment are installed, maintained,…
Added 1 hour ago
VF
Fire Protection Foreman
Vulcan Fire Protection Services Inc.
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Vulcan Fire Protection Services is seeking a motivated, driven, and dependable Fire Sprinkler Foreman to lead crews and oversee the installation, service, testing, and troubleshooting of…
Added 1 hour ago
WC
Digital Fulfillment Team Lead
Walmart Canada
Charlottetown, PE
- Full-time
…associates through teaching and training . Ensures a high level of customer service while ensuring task…
Added 1 hour ago
TP
Processing Sales Manager
Tetra Pak
Quebec, QC
- $150,000 to $200,000 CAD / year
- Full-time
We are now seeking a dynamic and customer-focused Processing Sales Manager to manage and develop the customer relationship for Tetra Pak’s Processing Solutions & Equipment business in…
Added 1 hour ago
O
Sr. Software Developer
OpenText
Richmond Hill, ON
- Full-time
Digital Experience (DX) is the new marketing domain. 89% of companies plan to make Customer Experience their number one area of engagement by next year. Upgrading customer experience…
Added 1 hour ago
RB
Associate Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance Measurement
Added 1 hour ago
I
Spécialiste des ventes technologiques - Programme de ventes pour débutants 2027/ Technology Seller - Entry Level Sales Program
IBM
Montreal, QC
- $68,000 to $96,000 CAD / year
- Full-time
…demonstrations, AI-powered sales tools, ecosystem collaboration, and customer success while building a foundation for a career in technology sales and client…
Added 1 hour ago
A
Commercial/Sales Account Director I
AMECO
Terrace, BC
- Full-time
AMECO is seeking a highly driven Commercial Account Director to expand our footprint across Western Canada to lead commercial growth initiatives across the region through strategic business…
Added 1 hour ago
A
Commercial/Sales Account Director I
AMECO
Kitimat, BC
- Full-time
AMECO is seeking a highly driven Commercial Account Director to expand our footprint across Western Canada to lead commercial growth initiatives across the region through strategic business…
Added 1 hour ago
D
Senior AI & Cyber Defense Specialist
Darktrace
Canada
- Full-time
Professional fluency in English required, with the ability to lead technical customer engagements and answer questions confidently with both technical and executive audiences.
Added 1 hour ago
TI
Customer Experience Representative
Techtronic Industries Canada Inc. - TTI Canada
Toronto, ON
- Full-time
We are looking for an enthusiastic and experienced individual to fill the role of Customer Experience Representative. The Customer Experience Representative will be responsible for…
Added 1 hour ago
AC
Data Analytics Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
We are seeking a Data Analytics Manager to lead our Enterprise BI and Analytics Service team and deliver trusted, actionable analytics that meet customer and business needs. This role will…

Dexterra Group

Operations Supervisor - Event Facilities Services

Halifax, NS, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 28, 2026
Education: High school diploma
Experience: 3–5 years of supervisory experience in facilities management, janitorial operations, commercial cleaning, hospitality, public assembly, or a related environment.
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across North America with hundreds of full-time and part-time opportunities available at any given time. We strive to provide our employees with more than just a job - we offer meaningful opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love.

For over 75 years, the companies that began independently and now form Dexterra Group have been dedicated to serving North American clients by creating and managing built environments that play a vital role in our economy and local communities. That's something we're truly proud of: Work That Matters, People Who Care.

We are seeking an experienced Operations Supervisor – Event Facilities Services to lead frontline cleaning teams supporting a busy convention centre and/or arena environment. This role is ideal for a hands-on leader who thrives in a fast-paced setting and takes pride in delivering exceptional service during high-profile events and large-scale public gatherings.

Job Description

As the Operations Supervisor, you will provide direct leadership and supervision to frontline cleaning teams across event preparation, live events, venue turnovers, and post-event recovery.

You will play a key role in ensuring cleaning services are delivered safely, efficiently, and consistently while maintaining high standards across guest-facing and operational areas. You will work closely with the Event Services Coordinator, Site Director, and venue operations teams to ensure the facility remains clean, safe, and event-ready.

Key Responsibilities

Lead and supervise cleaning teams across assigned areas and facilities.
Coordinate and direct staff activities throughout event preparation, live events, turnovers, and post-event recovery.
Conduct shift start-up briefings, assign daily tasks, and complete end-of-shift handovers.
Ensure daily, periodic, and event-specific cleaning assignments are completed on time and to established standards.
Execute staffing deployment plans established by management and event coordination teams.
Monitor high-traffic areas during live events, including washrooms, concourses, lobbies, entrances, seating areas, and back-of-house spaces.
Coordinate spill response, hazard mitigation, emergency cleaning activities, and service calls.
Ensure washrooms, waste stations, public areas, and guest spaces remain clean and presentable throughout events.
Support rapid event turnovers, venue conversions, floor resets, and post-event recovery.
Train, coach, and mentor frontline employees and temporary event staff.
Support onboarding and provide task-specific training to ensure employees understand cleaning and safety expectations.
Monitor attendance, productivity, conduct, and completion of assigned work.
Conduct routine inspections using established checklists and audit tools.
Identify deficiencies, assign corrective actions, and verify completion.
Ensure public, operational, and support areas meet required event-ready standards.
Ensure the proper use, cleaning, storage, and care of equipment, carts, tools, and supplies.
Monitor chemical and consumable inventory and coordinate replenishment as required.
Ensure cleaning products are properly labelled, stored, and handled in accordance with WHMIS requirements.
Oversee waste collection, sorting, recycling, composting, and waste handling procedures.
Promote waste diversion and sustainable cleaning practices.
Complete shift reports, inspections, attendance records, incident documentation, and operational reports.
Participate in event briefings, operations meetings, and post-event debriefs.
Assist with scheduling adjustments and real-time workforce redeployment.
Enforce company, client, venue, and health and safety requirements.
Identify and correct unsafe conditions and report incidents, hazards, and near misses.
Support emergency response procedures and maintain safe working conditions during event transitions.

Qualifications

What You Bring

High school diploma required; post-secondary education in Facilities Management, Hospitality, Business Administration, or a related field is an asset.
3–5 years of supervisory experience in facilities management, janitorial operations, commercial cleaning, hospitality, public assembly, or a related environment.
Experience leading teams in fast-paced, high-volume, guest-facing environments.
Knowledge of commercial cleaning practices, floor care, cleaning equipment, chemicals, waste management, and event support services.
Strong leadership and people-management skills with the ability to motivate and coach a diverse workforce.
Excellent communication, organization, and decision-making skills.
Strong customer service mindset and attention to detail.
Ability to respond quickly and effectively to changing priorities and operational issues.
Working knowledge of WHMIS, workplace health and safety requirements, and safe work practices.
Ability to work flexible shifts, including evenings, weekends, overnight periods, holidays, and event-driven schedules.

Preferred Experience

Experience in any of the following environments is considered an asset:

Convention centres
Sports and entertainment venues
Arenas and stadiums
Large public facilities
Airports
Universities and colleges
Healthcare facilities
Hotels and hospitality operations
Large-scale commercial cleaning operations

Additional Information

WHAT’S IN IT FOR YOU?

Employee Referral Program
Fully covered supplemental medical and dental care benefits.
While other companies are downsizing, we are growing!
Be number one from day one by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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More about this job

Responsibilities

Lead and deploy frontline cleaning teams through event preparation, live events, venue turnovers, and post-event recovery, ensuring facilities remain clean, safe, and event-ready. Train and monitor staff, conduct inspections, manage equipment and supplies, coordinate waste and hazard response, and complete operational reporting while enforcing safety requirements.

Requirements

A high school diploma is required, while post-secondary education in facilities management, hospitality, business administration, or a related field is an asset. Candidates need 3–5 years of supervisory experience in a relevant environment, strong leadership and communication skills, knowledge of commercial cleaning and WHMIS, and flexibility to work event-driven shifts.

Skills

Team Leadership
Staff Supervision
Event Operations
Commercial Cleaning
Facilities Management
Workforce Deployment
Employee Training and Coaching
Quality Inspections
Customer Service
WHMIS Compliance
Workplace Health and Safety
Waste Management
Inventory Management
Incident Reporting
Communication
Decision-Making

Benefits

Employee Referral Program
Supplemental Medical Benefits
Dental Benefits

Visa sponsorship

Not detected in the job text

Keywords

Event Facilities Services
Convention Centre
Arena
Frontline Cleaning Teams
Event Preparation
Live Events
Venue Turnovers
Post-Event Recovery
Commercial Cleaning
Floor Care
Cleaning Equipment
Cleaning Chemicals
WHMIS
Workplace Health and Safety
Waste Collection
Waste Sorting
Recycling
Composting
Waste Diversion
Staff Scheduling
Workforce Redeployment
Shift Briefings
Inspections
Audit Checklists
Incident Documentation
Emergency Response
Hazard Mitigation
Inventory Replenishment
Guest-Facing Areas

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