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Added 12 mins ago
Personal Support Worker (Part-Time Mixed Shift)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough, ON
Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 27 mins ago
Store Manager | Richmond Centre
lululemon
BC · British Columbia, Canada
Full-time
As the ultimate leader of their store, a Store Manager is accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key…
Added 27 mins ago
Manager, Collections
Rogers Bank
Kawartha Lakes, ON · Fenelon Falls, ON
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 42 mins ago
Product Technical Writer | Mining Technology - Vancouver
Hexagon Mining
Vancouver, BC · Metro Vancouver A, BC
Full-time
We are Hexagon. At Hexagon, we do not just measure the world – we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely…
Added 1 hour ago
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
Highly competitive wages and shift premiums for afternoon/evening and weekend shifts (pay is dependent on experience and role/level)
Added 1 hour ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 1 hour ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 1 hour ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 1 hour ago
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 1 hour ago
Desktop Support Technician - 1504 - Helpdesk
Bill Gosling Outsourcing
Barrie, ON
Full-time
At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time.…
Added 1 hour ago
Material Handler / Driver - Vanfax
Belron Canada inc
Prince George, BC
Full-time
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Added 1 hour ago
Product Management – Security Strategy & Governance
Ribbon Communications
Ottawa, ON
Full-time
Serve as the primary customer-facing security product management leader for audits, reviews, questionnaires, and strategic customer engagements.
Added 1 hour ago
Chief Financial Officer (CFO) Strategic Business Executive
Grey Eagle Resort & Casino
Calgary, AB
Full-time
The Chief Financial Officer (CFO) is a key executive leader responsible for the financial stewardship, strategic planning, governance support, and long-term sustainability of Grey Eagle…
Added 1 hour ago
Event Technical Lead- Fairmont Chateau Lake Louis
Encore Global
Lake Louise, AB
Full-time
2-3+ years of customer service or hospitality experience is preferred.
Added 2 hours ago
District Support Pharmacist
Rexall Care Network
London, ON
Full-time
We’re more than just a pharmacy - we’re a leader in healthcare across Canada and a certified Great Place to Work™. Proudly recognized for our diversity, inclusion, and exceptional employee…
Added 2 hours ago
AI Controls Engineer
Trane Technologies
Montreal, QC
Full-time
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the…
Added 2 hours ago
Cleaning Technician
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
Full-time
…deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we…
Added 2 hours ago
Fulfilment Operations Team Leader
IKEA
Hamilton, ON
Full-time
Strong analytical, organizational, and problem-solving skills, with a passion for continuous improvement and delivering a seamless omnichannel customer experience.
Added 3 hours ago
Head of Retail, North America
Topologie
Vancouver, BC
Full-time
…community through a distinctive product offering and retail experience. With five stores currently operating in the United States and additional locations in development, Topologie is…
Added 3 hours ago
Senior Financial Analyst
Acuity Inc.
Montreal, QC
We are seeking a talented finance leader to support our Canadian Manufacturing Facililies located in Greater Montreal and the US. This individual is a key partner to manufacturing leaders…
Added 3 hours ago
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
PE · Prince, PE
Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 3 hours ago
Technical Writer/Analyst
Actalent
Montreal, QC
Contract
Diplôme d'études collégiales (DEC) en aérospatiale ou domaine équivalent ou un minimum de cinq (5) ans d'expérience pertinente dans les publications techniques.
Added 3 hours ago
Manager, Collections
Rogers Bank
Boisbriand, QC
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…
Added 3 hours ago
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 3 hours ago
Manager, Collections
Rogers Bank
Fredericton, NB
Full-time
We are seeking a strategic and analytical leader with experience in collections, credit risk, or financial services who can leverage data, technology, and customer insights to drive…

Dexterra

Account Director

1150 Douglas Street, Victoria, BC, V8W 3M9, Canada

Job type: Full-time
Experience: Minimum of 2 years of management experience and directing a team in facility services or related field
Posting language: English
Posted: Sep 23, 2026

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Original job description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities.

That’s something we’re truly proud of, Work That Matters, People Who Care.

Job Description

WHAT’S THE JOB?

As an Account Director, you will lead a dedicated facilities management team and oversee the delivery of high-quality custodial services across a dynamic post-secondary campus environment. Serving as the primary point of contact for the client, you will be responsible for ensuring exceptional service delivery, managing budgets, maintaining health and safety compliance, and driving operational excellence. By fostering strong partnerships with stakeholders and leading a diverse workforce, you will play a key role in creating a clean, safe, and welcoming environment for faculty, staff, and visitors - while advancing your leadership career with Dexterra.

Key Responsibilities:

Lead revenue growth and ensure profitability for assigned accounts
Build and maintain strong client relationships through excellent service delivery
Provide strategic and operational leadership across a portfolio of commercial janitorial contracts within government and public sector environments.
Manage, mentor, and inspire on-site teams to achieve performance goals
Identify and pursue new business opportunities to drive account growth
Conduct regular site visits and quality audits to ensure adherence to service and compliance standards.
Oversee resource planning, scheduling, and workforce optimization
Recruit, onboard, and train team members to support operational success
Ensure compliance with safety standards and quality assurance protocols
Drive client satisfaction and long-term account retention

Qualifications

WHO ARE WE LOOKING FOR?

Minimum of 2 years of management experience and directing a team in facility services or related field
Proficiency in Microsoft Office 365 and other software applications
Ability to effectively use hand-held computer technology
Proven experience in recruiting, training, retaining and managing employee performance, including progressive discipline
Strong communication skills with the ability to interact professionally with clients at all levels
Ability to maintain excellent relations with People – employees, client and customers
Familiar with health, safety and environmental management systems
A clear criminal record check is required for this role.

Additional Information

WHAT’S IN IT FOR YOU?

Be part of an industry that's more important than ever!
Employee Referral Program!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND1

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More about this job

Responsibilities

The Account Director will lead a facilities management team to ensure high-quality custodial service delivery across a post-secondary campus. They are responsible for managing budgets, maintaining safety compliance, and fostering strong client relationships to drive operational excellence.

Requirements

Candidates must have a minimum of 2 years of management experience in facility services or a related field. Proficiency in Microsoft Office 365 and the ability to manage diverse teams and client relations are essential.

Skills

Facilities management
Team leadership
Budget management
Health and safety compliance
Operational excellence
Strategic planning
Janitorial services
Resource planning
Workforce optimization
Recruitment
Training
Quality assurance
Microsoft Office 365
Performance management

Benefits

Employee Referral Program
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Custodial Services
Account Management
Budgeting
Health and Safety
Operational Leadership
Commercial Janitorial
Public Sector
Quality Audits
Resource Planning
Workforce Management
Performance Goals
Microsoft Office 365
Compliance
Client Retention
Strategic Leadership
Site Visits
Onboarding
Training

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