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Added 27 mins ago
Clinical Security Liaison Nurse, Maximum and MultiLevel Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
Full-time
The Clinical Security Liaison Nurse (CSLN) works collaboratively as part of an interdisciplinary team and within a trauma informed practice and Indigenous Cultural lens to provide nursing…
Added 27 mins ago
Clinical Security Liaison Nurse, Maximum and MultiLevel Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
Full-time
The Clinical Security Liaison Nurse (CSLN) works collaboratively as part of an interdisciplinary team and within a trauma informed practice and Indigenous Cultural lens to provide nursing…
Added 1 hour ago
Senior DevOps Integrator
National Bank of Canada
Montreal, QC
Full-time
Within the Software Engineering sector, you are part of a team of approximately a dozen colleagues and report to the Senior Director. The team’s mission is to design, maintain, and evolve…
Added 2 hours ago
Manager Health Services
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Under the direction of the Director, Health Services or designate, the Manager, Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care…
Added 2 hours ago
Casual Registered Nurse (RN) - Fort Langley Seniors Community
Park Place Seniors Living, Inc.
Fort Langley, BC
Part-time
Under the general supervision of the Director of Care, the Registered Nurse assesses, plans, implements and evaluates Resident care, within the context of the Park Place Philosophy of Care.…
Added 2 hours ago
Whitehorse Public Librarian
Government of Yukon
Whitehorse, YT
Full-time
Reporting to the Director, Public Libraries, the Whitehorse Public Librarian is an integral part of public library service in Whitehorse, leading the circulation supervisor, library techs,…
Added 4 hours ago
Senior Site Services Coordinator (Minerals & Metals)
Ausenco
Burlington, ON
Full-time
Working closely with the Site Manager, Project Director, Construction Management Team, HSE, Logistics, Procurement, Camp Operators, and third-party service providers, the Senior Site…
Added 4 hours ago
Project Coordinator - Live Events & Scenery
Scene Ideas Inc.
Richmond, BC
$24 to $28 CAD / hour
Contract
The role focuses on keeping project information organized, updating schedules and task lists, following up on assigned items, and preparing routine documents under the direction of the…
Added 5 hours ago
General Manager
P3 Veterinary Partners
Halifax, NS
Full-time
Expand clinical services and service offerings
Added 6 hours ago
Director of Education
Métis Nation-Saskatchewan
Saskatoon, SK
Full-time
Reporting to the Deputy Chief of Education, the Director of Education is responsible for leading the planning, implementation, delivery, and evaluation of their education portfolios in…
Added 6 hours ago
Manager Health Services
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Director, Health Services or designate, the Manager, Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care…
Added 6 hours ago
Manager Health Services
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Director Health Services or designate, the Manager Health Services oversees and manages inter-disciplinary team(s) consisting of staff who provide direct care to…
Added 7 hours ago
Regional Lead, Central Intake and eReferral
Health Sciences North
ON · Sudbury, ON
Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of…
Added 7 hours ago
Regional Lead, Central Intake and eReferral
Health Sciences North
ON · Sudbury, ON
Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of…
Added 8 hours ago
Program Coordinator, UCalgary Continuing Education
University of Calgary
Calgary, AB
Full-time
This position reports to the Associate Director, Program Operations and Services and will work closely with Program Managers, Student Services, and other Program Coordinators in a…
Added 8 hours ago
Director, Total Rewards
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Moncton, NB · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
The Director, Total Rewards has responsibility for Wawanesa's total rewards strategy across compensation, group benefits, recognition and other reward programs. The incumbent leads the…
Added 9 hours ago
Billing Specialist
BC Legal Management Association
BC · West Vancouver, BC
Other
Under the direction of the Director of Finance, and in co-ordination with the lawyers, send Reminder Notices to clients with outstanding invoices in accordance with firm policies.
Added 10 hours ago
Commercial Manager, Americas Private Equity
Dialectica
Montreal, QC
Full-time
You will act as the bridge between clients and our internal teams, translating client needs into the right delivery and ensuring a seamless experience. Success in the role rests on a deep…
Added 10 hours ago
Director of Advocacy - Neighborhood Legal Services
Pennsylvania Legal Aid Network, Inc.
Legal, AB
Volunteer
The Director of Advocacy promotes excellence in legal representation, advances systemic and impact advocacy initiatives, develops innovative service delivery models, and ensures compliance…
Added 10 hours ago
Account Director
Dexterra Group
Kelowna, BC
Full-time
As an Account Director, you will lead a dedicated Housekeeping team and oversee the delivery of high-quality custodial services across a dynamic environment. Serving as the primary point of…
Added 10 hours ago
Account Director
Dexterra Group
Victoria, BC
Full-time
As an Account Director, you will lead a dedicated facilities management team and oversee the delivery of high-quality custodial services across a dynamic post-secondary campus environment.…
Added 10 hours ago
Account Director in Training (Janitorial)
Dexterra Group
Vancouver, BC
Full-time
The Account Director in Training is a visible, inclusive, and strategic leader accountable for service delivery excellence, client relationship management, financial performance, labour…
Added 10 hours ago
Senior Manager, Payroll
The University of British Columbia
Vancouver, BC
$10,459.67 to $15,675.58 CAD / month
Full-time
The Senior Manager, Payroll provides strategic and operational leadership in the delivery of payroll services across the University of British Columbia. Supporting a diverse employee…
Added 10 hours ago
Manager, Payroll Operations & Control
The University of British Columbia
Vancouver, BC
$9,599.75 to $14,385.5 CAD / month
Full-time
The Manager, Payroll Operations & Control will be a key driver and contributor in implementing procedures to enhance segregation of duties, physical security of payroll information, and…
Added 10 hours ago
Site and Supplier Management Coordinator
Interior Health Authority
Kelowna, BC
Full-time
Collaborate with external contractors and service providers to ensure timely and quality service delivery.

Dexterra

Account Director

1150 Douglas Street, Victoria, BC, V8W 3M9, Canada

Job type: Full-time
Experience: Minimum of 2 years of management experience and directing a team in facility services or related field
Posting language: English
Posted: Sep 23, 2026

Apply About employer

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Original job description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities.

That’s something we’re truly proud of, Work That Matters, People Who Care.

Job Description

WHAT’S THE JOB?

As an Account Director, you will lead a dedicated facilities management team and oversee the delivery of high-quality custodial services across a dynamic post-secondary campus environment. Serving as the primary point of contact for the client, you will be responsible for ensuring exceptional service delivery, managing budgets, maintaining health and safety compliance, and driving operational excellence. By fostering strong partnerships with stakeholders and leading a diverse workforce, you will play a key role in creating a clean, safe, and welcoming environment for faculty, staff, and visitors - while advancing your leadership career with Dexterra.

Key Responsibilities:

Lead revenue growth and ensure profitability for assigned accounts
Build and maintain strong client relationships through excellent service delivery
Provide strategic and operational leadership across a portfolio of commercial janitorial contracts within government and public sector environments.
Manage, mentor, and inspire on-site teams to achieve performance goals
Identify and pursue new business opportunities to drive account growth
Conduct regular site visits and quality audits to ensure adherence to service and compliance standards.
Oversee resource planning, scheduling, and workforce optimization
Recruit, onboard, and train team members to support operational success
Ensure compliance with safety standards and quality assurance protocols
Drive client satisfaction and long-term account retention

Qualifications

WHO ARE WE LOOKING FOR?

Minimum of 2 years of management experience and directing a team in facility services or related field
Proficiency in Microsoft Office 365 and other software applications
Ability to effectively use hand-held computer technology
Proven experience in recruiting, training, retaining and managing employee performance, including progressive discipline
Strong communication skills with the ability to interact professionally with clients at all levels
Ability to maintain excellent relations with People – employees, client and customers
Familiar with health, safety and environmental management systems
A clear criminal record check is required for this role.

Additional Information

WHAT’S IN IT FOR YOU?

Be part of an industry that's more important than ever!
Employee Referral Program!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND1

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More about this job

Responsibilities

The Account Director will lead a facilities management team to ensure high-quality custodial service delivery across a post-secondary campus. They are responsible for managing budgets, maintaining safety compliance, and fostering strong client relationships to drive operational excellence.

Requirements

Candidates must have a minimum of 2 years of management experience in facility services or a related field. Proficiency in Microsoft Office 365 and the ability to manage diverse teams and client relations are essential.

Skills

Facilities management
Team leadership
Budget management
Health and safety compliance
Operational excellence
Strategic planning
Janitorial services
Resource planning
Workforce optimization
Recruitment
Training
Quality assurance
Microsoft Office 365
Performance management

Benefits

Employee Referral Program
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Custodial Services
Account Management
Budgeting
Health and Safety
Operational Leadership
Commercial Janitorial
Public Sector
Quality Audits
Resource Planning
Workforce Management
Performance Goals
Microsoft Office 365
Compliance
Client Retention
Strategic Leadership
Site Visits
Onboarding
Training

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