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Added 14 mins ago
Manager, Marketing
Loblaw Companies Limited
Brampton, ON
Full-time
Working closely with the Director, Marketing, this role will help shape and deliver national marketing strategies across seasonal events, brand programs, customer campaigns, digital and…
Added 14 mins ago
Director, Global Strategy – Strategic PMO
Arc'teryx Equipment
North Vancouver, BC
Full-time
As the Director of Global Strategic PMO Planning on the Global Strategy team, you are the operational engine behind Arc’teryx’s enterprise-level strategic and key cross functional projects…
Added 14 mins ago
Senior Project Manager - Tax Compliance
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$80 to $90 CAD / hour
Contract
Interview process: 2–3 interviews. First interview with the Team Director (virtual); second interview with additional stakeholder (onsite).
Added 14 mins ago
Director, Global Strategy - Enterprise Planning
Arc'teryx Equipment
North Vancouver, BC
Full-time
As the Director of Global Enterprise Planning on the Strategy team, you architect the planning system that connects Arc’teryx’s long-term strategy to annual priorities, resource allocation,…
Added 14 mins ago
Specialist, Proposals & Pursuits
Cassels Brock & Blackwell LLP
Toronto, ON
Full-time
…Pursuits in our Marketing & Business Development, reporting to our Director, Proposals & Pursuits. The Specialist, Proposals & Pursuits supports the firm’s national proposal function by…
Added 14 mins ago
Director, Product Management: AI
Plusgrade
Montreal, QC
Full-time
Added 14 mins ago
Senior Business Systems Analyst (InEight)
Valard Construction
AB · Edmonton, AB
Full-time
Reporting to the Director, AI & Business Transformation, we are seeking an experienced business systems professional with hands-on InEight construction project controls platform experience…
Added 30 mins ago
Principal Engineer (Director) Cloud
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Canada Life is seeking a Principal Engineer (Director level) to drive our adoption of Cloud. This role will be pivotal in building and operationalizing modern cloud platforms and…
Added 30 mins ago
Director, Banking Operations
The Canada Life Assurance Company
Winnipeg, MB · London, ON
The Director of Banking Operations and Client Cash Management provides strategic leadership and operational oversight for Banking Operations and Client Cash Management supporting Canada…
Added 44 mins ago
Office Director, Labrador City
BBA Consultants
Montreal, QC
Full-time
As Office Director, you’ll build on BBA’s long-standing relationships with clients while leading the continued growth of our presence in Labrador West. Working closely with the St. John’s…
Added 44 mins ago
General Maintenance Engineer (Overnight)
Park Hyatt
Toronto, ON
Full-time
Program TVs and perform general housekeeping and engineering-related duties
Added 44 mins ago
Office & Talent Specialist
Venterra Realty
Richmond Hill, ON
Full-time
Support administration of programs such as the Vacation Suite program and the Venterra Excellence Awards (VEAs).
Added 44 mins ago
Corporate Credit Analyst – Winter 2027 Intern
BNP Paribas
Montreal, QC
Internship
As an intern, you will benefit from a 4 month program that aims to give you the tools to develop yourself and discover your potential through customized trainings, networking sessions and…
Added 44 mins ago
Vice President Operations
Napoleon
Barrie, ON
Full-time
…and functional leaders, including the GM, Mexico; GM, China; Director, Operations Canada; and Director, Global…
Added 44 mins ago
Senior Credit Analyst, Consumer Products
BNP Paribas
Montreal, QC
Full-time
…client deals along with other colleagues on the Team (Analyst to Director). Core tasks and responsibilities include (among…
Added 44 mins ago
Manager, Site and Clinical Services - Long Term Care and Assisted Living
The Good Samaritan Society
Gibsons, BC
Full-time
…Society at Christenson Village in Gibsons, BC. Reporting to the Director, Clinical Services, the Manager, Site and Clinical Services – LTC and AL provides leadership and operational…
Added 44 mins ago
Senior Manager Project Controls
McDermott International, Ltd
Squamish, BC
Full-time
Directly work with the Project Manager/Director to provide visibility into the project schedule, its status, forecast completion dates, and provide alternatives in cases where mitigation is…
Added 44 mins ago
Senior Cybersecurity Specialist / Focused Education Resources
Chemistry Consulting Group
Vancouver, BC
Full-time
Under the direction of the Director of Cybersecurity Services, the Senior Cybersecurity Specialist will provide subject matter expertise in cybersecurity and data governance to members of…
Added 44 mins ago
Engagement and Events Supervisor
Mount Royal University
Calgary, AB
Part-time
The Engagement and Event Supervisor reports to the Associate Director of Marketing and Partnerships and will plan and implement initiatives and events that will engage students, employees,…
Added 44 mins ago
Manager Health Services - Acute Care
Winnipeg Regional Health Authority
Carman, MB
Reporting to the Director Health Services - Acute Care, the Manager Health Services is responsible for providing leadership within their assigned area of responsibility, this may include…
Added 44 mins ago
Senior Director Inspection and Compliance Services
The Government of Nova Scotia
Dartmouth, NS
Reporting to the Executive Director, Occupational Health and Safety, the Senior Director Compliance and Inspection provides strategic direction, quality-management oversight, operational…
Added 44 mins ago
Office & Talent Specialist
Venterra Realty
Richmond Hill, ON
Full-time
Support administration of programs such as the Vacation Suite program and the Venterra Excellence Awards (VEAs).
Added 1 hour ago
VP of Operations
Napoleon
Barrie, ON
Full-time
…and functional leaders, including the GM, Mexico; GM, China; Director, Operations Canada; and Director, Global…
Added 1 hour ago
Business Systems ERP Analyst - Finance /L’analyste principal systèmes financiers (ERP)
MDA
Brampton, ON · Sainte-Anne-de-Bellevue, QC
Full-time
This position reports to the Director of Accounting within the corporate finance function.
Added 1 hour ago
Dietician - Part Time - Winbourne Park
Extendicare
Ajax, ON · Winbourne Park
Part-time
As a member of the Clinical Team, the Dietitian consults with and advises the Dietary Manager and Director of Care concerning nutrition and hydration program needs. The Dietitian is…

Dexterra

Account Director

1150 Douglas Street, Victoria, BC, V8W 3M9, Canada

Pay: $65,000 to $75,000 CAD / year
Job type: Full-time
Experience: Minimum of 2 years of management experience and directing a team in facility services or related field
Posting language: English
Posted: Sep 29, 2026

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Original job description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities.

That’s something we’re truly proud of, Work That Matters, People Who Care.

Job Description

WHAT’S THE JOB?

As an Account Director, you will lead a dedicated facilities management team and oversee the delivery of high-quality custodial services across a dynamic post-secondary campus environment. Serving as the primary point of contact for the client, you will be responsible for ensuring exceptional service delivery, managing budgets, maintaining health and safety compliance, and driving operational excellence. By fostering strong partnerships with stakeholders and leading a diverse workforce, you will play a key role in creating a clean, safe, and welcoming environment for faculty, staff, and visitors - while advancing your leadership career with Dexterra.

Key Responsibilities:

Lead revenue growth and ensure profitability for assigned accounts
Build and maintain strong client relationships through excellent service delivery
Provide strategic and operational leadership across a portfolio of commercial janitorial contracts within government and public sector environments.
Manage, mentor, and inspire on-site teams to achieve performance goals
Identify and pursue new business opportunities to drive account growth
Conduct regular site visits and quality audits to ensure adherence to service and compliance standards.
Oversee resource planning, scheduling, and workforce optimization
Recruit, onboard, and train team members to support operational success
Ensure compliance with safety standards and quality assurance protocols
Drive client satisfaction and long-term account retention

Qualifications

WHO ARE WE LOOKING FOR?

Minimum of 2 years of management experience and directing a team in facility services or related field
Proficiency in Microsoft Office 365 and other software applications
Ability to effectively use hand-held computer technology
Proven experience in recruiting, training, retaining and managing employee performance, including progressive discipline
Strong communication skills with the ability to interact professionally with clients at all levels
Ability to maintain excellent relations with People – employees, client and customers
Familiar with health, safety and environmental management systems
A clear criminal record check is required for this role.

Additional Information

WHAT’S IN IT FOR YOU?

Be part of an industry that's more important than ever!
Employee Referral Program!
Career advancement opportunities.
Whereas other companies are downsizing, we are growing!
Be #1 on day 1 by joining an industry leader.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND1

Compensation: CAD 65000 - CAD 75000 - yearly

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More about this job

Responsibilities

The Account Director will lead a facilities management team to ensure high-quality custodial service delivery across a post-secondary campus. They are responsible for managing budgets, driving revenue growth, and maintaining operational compliance while fostering strong client relationships.

Requirements

Candidates must have at least 2 years of management experience in facility services or a related field. Proficiency in Microsoft Office 365 and strong communication skills are required, along with the ability to pass a criminal record check.

Skills

Facilities management
Team leadership
Budget management
Health and safety compliance
Operational excellence
Revenue growth
Janitorial services
Workforce optimization
Resource planning
Quality audits
Microsoft Office 365
Performance management
Staff training
Communication skills

Benefits

Employee Referral Program
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Custodial Services
Account Director
Revenue Growth
Profitability
Commercial Janitorial
Public Sector
Government
Operational Leadership
Workforce Optimization
Quality Assurance
Health and Safety
Microsoft Office 365
Performance Management
Client Retention
Site Audits
Resource Planning
Stakeholder Management

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