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Added 13 mins ago
F
Senior Full Stack Engineer
Foresight
Montreal, QC
- $180,000 to $230,000 CAD / year
- Full-time
…involves an owner, a general contractor, dozens of trades, long-lead equipment suppliers, lenders and commissioning teams. Each works from its own schedule and its own spreadsheets. When a…
Added 13 mins ago
H
Senior Advisor, Government Relations
Hatch
Mississauga, ON
- Full-time
…the business achieve their goals through a range of strong technical capabilities. We ensure delivery of services through the skills of our people, methodologies, and…
Added 13 mins ago
NB
Chief Site Reliability Developer
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Toronto, ON
- Full-time
A career as a Chief Site Reliability Developer in the Technology Delivery and Wealth Management team at National Bank means acting as a specialist in the reliability, resilience and…
Added 13 mins ago
GP
Head of Technology and Innovation
Good Protein
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- Full-time
Added 13 mins ago
Project Associate (Permanent)
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Victoria, BC · Halifax, NS · Ottawa, ON
Support the formatting and editing of documents under the guidance of the technical Writer and Document Control Lead.
Added 28 mins ago
NA
HR Data and Process Analyst, People Services Delivery
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St. Catharines, ON · Main Campus
- Full-time
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Added 28 mins ago
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Sr Sales Analyst - Walmart
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- Full-time
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Added 28 mins ago
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Calgary, AB
- Full-time
…world. Our participation in the Calgary Green Line SE Segment as Delivery Partner is a key example of this. We are actively working on several other major Canadian Rail projects and have…
Added 28 mins ago
A
Head of Platform & Infrastructure Engineering
Ashby
Remote, Canada
- $475,000 to $550,000 CAD / year
- Full-time
- Remote
You played an important role leading a company through a high-growth period (either as an IC Lead or Engineering Leader). You had to make high-quality decisions under pressure. That often…
Added 28 mins ago
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Director, Light Rail Transit (LRT)
AECOM
Mississauga, ON
- Full-time
The Director leads delivery of multi-billion-dollar LRT projects through planning, design, procurement, engineering, construction, commissioning, and transfer to Operations using an…
Added 28 mins ago
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Supervisor - Care Access Team - Ottawa
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Ottawa, ON
- Full-time
…periods or staffing shortages to maintain seamless service delivery and operational…
Added 43 mins ago
IG
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Toronto, ON
- $49 to $56 CAD / hour
- Contract
Lead/own migration delivery for a large, code-heavy initiative from the team’s portfolio
Added 43 mins ago
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Operations Manager, ICI Buildings - Permanent - 4282
Parker Huggett - A Division of LRO Staffing
Toronto, ON
- Full-time
…Buildings group, we are searching for an Operations Manager to lead their major ICI projects across the province. This is a chance to own complex, high-value builds from preconstruction…
Added 43 mins ago
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Senior Transmission Engineer
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…supporting projects across the full lifecycle while ensuring delivery is safe, high-quality, on time, and within budget. The position requires strong technical expertise, leadership of…
Added 43 mins ago
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Senior Executive, Technology Strategy and Transformation
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- Full-time
Work closely with Project Managers and technical teams to ensure the effective execution and delivery of technology initiatives, providing technical guidance, strategic direction, and…
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- $75,000 to $90,000 CAD / year
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Added 44 mins ago
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Lead discovery workshops and solution design sessions, translating business requirements into actionable technical designs.
Added 44 mins ago
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Consultant, Product Delivery
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Wind Energy Assessment Lead, Renewable Energy
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Environmental Health & Safety Specialist (Hybrid)
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Burnaby, BC
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Added 44 mins ago
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- Full-time
Lead the operations of the Instrumentation and Monitoring practice to achieve business objectives related to project delivery, quality, client satisfaction, profitability, employee…
Added 44 mins ago
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Senior Contaminated Sites Lead
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Added 44 mins ago
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Senior Electrical Engineer
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Added 44 mins ago
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Added 44 mins ago
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Engineer I
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Dexterra

Account Director

2570 Commercial Drive, Vancouver, BC, V5N 4C1, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across North America with hundreds of full-time and part-time opportunities available at any given time. We strive to provide our employees with more than just a job - we offer meaningful opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love.

For over 75 years, the companies that began independently and now form Dexterra Group have been dedicated to serving North American clients by creating and managing built environments that play a vital role in our economy and local communities. That's something we're truly proud of:

Work That Matters, People Who Care.

Job Description

We are seeking a dynamic and experienced leader with a strong technical background in facility management to oversee operations across a campus setting. This role requires hands-on experience managing building systems, leading multidisciplinary teams, and ensuring contract compliance. The ideal candidate will bring a client focus, strategic insight, operational excellence, and a proactive approach to lifecycle management, capital projects, and stakeholder engagement and communication.

The successful candidate with support the Dexterra team in ensuring contract compliance, performance monitoring, financial reporting and management, lifecycle and capital planning and service excellence in the delivery of facilities management services.

This role focuses on driving continuous improvement through coaching and feedback across all stakeholders. It also includes direct oversight of directly employed staff and subcontractors to deliver a full range of services that may include building services and maintenance, retail food services, janitorial, environmental services, roads grounds, landscaping services.

Key Responsibilities:

Lead a team of stationary engineers and building operators, and trade subcontractors.
Oversee all technical operations including boilers, chillers, plumbing, biohazard safety systems, and client equipment across multiple buildings.
Manage annual equipment shutdowns and planned maintenance schedules.
Ensure effective capital project planning, equipment replacement, and technical risk management.
Maintain and strengthen relationships with internal and external stakeholders including Clients, Customers, Stakeholders and municipal bylaw offices.
Oversee scope of work development, including SOPs, annual protocols, training programs, and strategic initiatives.
Assist in developing and monitoring annual budgets and financial controls.
Manage invoicing, inventory, and accounting practices, including warranty and lifecycle documentation, including minor works and change orders.
Prepare and deliver Monthly and Bi-Yearly Performance Reports, and track KPIs for operational efficiency.
Lead quality and health & safety audits, ensuring compliance and implementing corrective measures.
Manage operational service provider contracts and renewals (non-FM vendors).
Lead and support team performance across departments, fostering accountability and development.
Conduct quarterly documentation audits across departments and ensure alignment with Project Agreement terms.
Participate business development opportunities within the region.
Identify potential risks to deliverables and lead mitigation efforts.
Develop and implement business continuity strategies in collaboration with department heads.
Ensure profitability and continuous improvement in all areas of facility operations (P3) contract

Qualifications

Bachelor’s degree or equivalent industry/work experience.
5+ years managing operations / teams
5+ years in budgeting and financial reporting at the department head level.
3+ years in operational or performance management, including project tracking.
Experience in service delivery in a healthcare environment
Experience working cross-functionally with stakeholders in a matrix environment.
Skilled in gathering business requirements and documentation.
Familiarity with full product lifecycle and supporting methodologies.
Proficient in Microsoft products including Excel, Visio, PowerPoint, and SharePoint.
Strong problem-solving, decision-making, and change management skills.
Proven ability to deliver results in complex and dynamic environments.
PMP or FMP certification.
Experience managing projects and working with various government levels.
Knowledge of operating a Public Private Partnerships

Additional Information

WHAT’S IN IT FOR YOU?

A place where people matter, not only at work but in the community.
Be #1 on day 1 by joining an industry leader.
Opportunities for growth, development, and advancement within a national organization.
The chance to make a meaningful impact on employee safety and operational performance.
Exposure to complex transit and public infrastructure environments.
Competitive compensation and comprehensive benefits package.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

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More about this job

Responsibilities

The Account Director will oversee technical operations, facility maintenance, and multidisciplinary teams across a campus setting to ensure contract compliance and service excellence. They are responsible for managing budgets, capital projects, stakeholder relationships, and driving continuous improvement in operational performance.

Requirements

Candidates must have a bachelor's degree or equivalent experience, with at least 5 years in operations management and financial reporting. Proficiency in Microsoft Office tools and relevant certifications like PMP or FMP are required, along with experience in healthcare or complex facility environments.

Skills

Facility management
Budgeting
Financial reporting
Contract compliance
Team leadership
Capital project planning
Stakeholder engagement
Performance monitoring
Health and safety audits
Lifecycle management
Operations management
Risk management
Change management
Problem-solving
Decision-making
Service excellence

Benefits

Opportunities for growth
Professional development
Employee recognition
Work-life balance

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
PMP
FMP
Budgeting
Financial Reporting
Capital Projects
Lifecycle Management
Contract Compliance
KPIs
Health and Safety
Operations Management
Stakeholder Engagement
Microsoft Excel
Microsoft Visio
Microsoft PowerPoint
SharePoint
P3
Building Systems
Preventive Maintenance
Risk Management
Change Management
Business Continuity
Healthcare
Infrastructure
Performance Monitoring
Quality Audits
Vendor Management
Strategic Planning
Technical Operations
Service Delivery

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