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Added 7 mins ago
I
French: Nettoyeur à plein temps - Full Time Cleaner
ISS
Beauharnois, QC
- $21.57 to $23.83 CAD / hour
- Full-time
Comprendre le service à la clientèle et la satisfaction
Added 7 mins ago
SS
Director of Care (RN)
Sienna Senior Living
Markham, ON
- Full-time
Model and foster an environment of positive customer service across all aspects of care with team members and external partners
Added 7 mins ago
AC
Operations Manager - Deployment
Air Canada
Dorval, QC
- Full-time
Represent the Air Canada brand and company vision for customer service excellence, reflecting our commitment to glowing-hearted hospitality and representing our country with pride;
Added 7 mins ago
D
Team Lead - Health Services
Dynacare
Toronto, ON
- Contract
Ensure prompt and courteous customer service to all internal and external clients
Added 7 mins ago
KT
OTR Tire Technician
Kal Tire
Canada
- Full-time
…established a reputation for reliability, innovation and outstanding service. Our objective remains simple: to deliver services and products of measurable value to our customers. Kal Tire…
Added 7 mins ago
Senior Financial Analyst
BWXT
Toronto, ON
…decision-making across Commercial Operations. This role will lead a broad range of financial activities including budgeting, forecasting, financial modeling, variance analysis, and monthly…
Added 22 mins ago
KA
Commercial Account Manager
Kaizen Automotive Group
Leduc, AB
- Full-time
…solutions to drive revenue growth while delivering exceptional customer experiences throughout the entire vehicle…
Added 22 mins ago
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Technical Buyer
Héroux-Devtek
QC · Saint-Hubert, QC
- Full-time
…quality of its products, its international presence, and its customer service for over 80…
Added 22 mins ago
CS
General Manager Restaurant Operations Scotia Place
Calgary Stampeder Football Club
Calgary, AB
- Full-time
Lead initiatives that promote team recognition, employee retention, and community involvement.
Added 22 mins ago
A
Technical Services Specialist
Absorb
Remote, Canada
- Full-time
- Remote
You’ll lead technical projects from scoping to delivery, support more advanced integration use cases, and serve as a mentor and subject matter resource to our team. You’ll also help shape…
Added 22 mins ago
P
Customer Experience Specialist – Reviews & Social Care
Pergolux
Remote, Canada
- $58,000 to $65,000 CAD / year
- Full-time
- Remote
Handle sensitive complaints and lead service recovery coordination, working toward positive customer outcomes while respecting established approval processes.
Added 22 mins ago
IB
Customer Experience Leader
Indigo Books & Music
Brandon, MB
- $17.5 to $22.5 CAD / hour
- Part-time
The Customer Experience Leader is the execution lead of all customer programs and results. This position role models and coaches to create a high-performance, customer-focused environment…
Added 22 mins ago
C
HVAC Service Dispatcher
CyberCoders
ON · Ontario, Canada
- Full-time
We are seeking an organized and customer-focused HVAC Service Dispatcher to coordinate and dispatch commercial service technicians. The Dispatcher will manage incoming service requests,…
Added 37 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Commitment to providing exceptional customer service
Added 37 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Calgary, AB
- Part-time
Commitment to providing exceptional customer service
Added 37 mins ago
US
Delivery Helpers - Fraser Valley Delta Area
UPS Supply Chain Solutions
BC · CA - FRASER VALLEY CENTER (BCFRV)
- Part-time
Are you a hardworking, fast-learner, offering superior customer service skills that would like to deliver packages that matter? We want you to join our team.
Added 37 mins ago
W
(CAN) Food & Consumables Team Lead
Walmart
Cobourg, ON
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 37 mins ago
LC
Grocery Department Manager
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Edmonton, AB
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 37 mins ago
Retail Sales Associate
Fire & Flower Inc.
North Battleford, SK
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 37 mins ago
Lead Hand – Shipping, Receiving & Inventory Control
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Vaughan, ON
…Price have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality, reliable delivery, and knowledgeable follow-up service…
Added 37 mins ago
Registered Accounts Administrator
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Vancouver, BC
Contribute to and lead continuous improvement initiatives related to best practices, operational efficiency and service levels
Added 37 mins ago
Senior Sales Advisor, Saint Laurent
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Montreal, QC · Saint-Laurent, QC
…meet performance objectives while providing an outstanding customer experience. The Senior Sales Advisor also provides support and works in a highly collaborative manner with all members of…
Added 37 mins ago
SS
Front Desk - Part Time/ Weekend
SS Stonebridge Del Fitness Corporation O/A Motion Fitness
Saskatoon, SK
- Part-time
The Front Desk Representative is the lead customer service contact for all members, guests, or prospects. The Front Desk attendant is also responsible for selling all products and services.
Added 37 mins ago
UO
Insurance and Finance Clerk
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Lead, Clinical Finance Services, the Insurance and Finance Clerk is responsible for providing accurate, timely, and proactive service to the finance department at the Mike…
Added 37 mins ago
ER
Sr. Sales Coordinator
Empire Roofing
Georgetown, ON
- Full-time
Strong customer-service orientation with the ability to respond to client concerns promptly and professionally.

Dexterra

Food Service Supervisor

Highway 401, Mississauga, ON, Canada

From $25 CAD / hour · Full-time

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Job details

Pay: From $25 CAD / hour
Job type: Full-time
Posting language: English
Posted: Oct 29, 2026

Original job description

Company Description

WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT'S THE JOB?

Under the general supervision of the Food Service Director, the Retail Supervisor is in charge of organizing, planning, preparing and/or directing the preparation of daily food service operations according to established standards. This role also performs the administrative and financial duties for the unit such as ordering and resolving discrepancies with suppliers and customers, creation and adherence to budgets for all related costs of the operation, and supervising and training all staff within their charge. All job responsibilities below are based on compliance with both corporate expectations and standards.

Work with clients and customers to meet their needs/requests while staying within budgeted restrictions and adhering to all company practices and policies
Adhere to all standards at all times; appearance, service, speed of service, ordering, food safety, etc.
Establish and implement food preparation schedules, creating an efficient, safe, and organized process
Organize and schedule the logistics for daily operations, ensuring all preparation work is completed and waste is managed
Respond to customer and client concerns and requests immediately, resolving any issues that may arise
Implement new food service techniques (food preparation, food portioning…) and sales and marketing requirements as per the franchise operation
Complete regular workplace audits and inspections; health & safety, food safety, financial audits as required.
Coordinate with Food Service Director to ensure timely billing and collections as applicable
Ensure all staff are adhering to all required safety regulations and procedures including:
Using proper techniques when using the tools, supplies, and equipment provided (i.e., knives, ovens, cleaning materials)
Wearing and correctly using proper personal protective equipment (i.e., non-slip shoes, cut resistant gloves)
- Proper handling of equipment only by trained staff and notifying appropriate parties of malfunctioning or in need of repair equipment
- Complying with FoodSafe and/or ServeSafe standards including the recording of all time temperature sensitive food items
- Following all Health and Safety and sanitation policies and procedures as set by applicable legislation and company policies
Take steps to control the costs of the operation of the unit by taking measures such as:

Working with the Food Service Director and staff to maintain food rotation in storage in order to minimize spoilage and waste
- Controlling portioning of food items to ensure recipe yield meets quantity and budget expectations
- Suggesting dishes that take advantage of availability
- Identifying cost saving measures for logistics of operating the events
- Provide cost saving recommendations regarding the budget

Maintain clear lines of communication and understanding between all parties including the Food Service Director, Resident District Manager, District Manager, and franchise brand representatives

Maintaining physical inventories, placing orders and help receive and stocking supplies, resolve discrepancies with suppliers, and escalate any and all issues unable to be resolved to the Food Service Director
Participate in the planning, development, and implementation of projects and special events, attending when necessary
Ensure the sanitation of the work area and equipment, maintaining a clean working environment
Actively seek out and identify additional opportunities for business growth
Handle the administrative duties including payroll functions, employee management, daily cash handling and reporting, budgeting, and other duties that may arise during the operation of the unit
Responsible for the integrity of the cash flow process, ensuring staff are following all security procedures closely while performing periodic checks to ensure compliance
Analyze unit operational analytics and lead the implementation of change efforts to improve performance to meet or exceed standards
Assist with the hiring of staff to ensure a well-balanced, successful team is in place complying with corporate recruitment and hiring requirements
Ensure sufficient staffing levels on each shift to meet corporate and franchise requirements and standards; efforts will be required to maintain staffing levels in instances of absence
Ensure the you and your team have completed all mandatory corporate and franchise training requirements with training records available upon request
Train and develop staff in proper procedures and best practices while also providing coaching to help staff members reach the next stage in their career development
Listens to customers (internal and external) and responds professionally to all questions and concerns, directing concerns to further levels of management as needed
Successfully balance providing front-line support while also overseeing the operation to ensure smooth consistent service achieving the corporate and franchise standards
Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of the Company
Supervise, coach, and provide feedback to staff based on job expectations and standards; providing corrective action when necessary
Motivate employees to meet goals and objectives as established by the Company
Assist with other unit operations as necessary
Other duties as assigned

Qualifications

WHO ARE WE LOOKING FOR?

Two-Five years of recent related experience in the food service industry, or an equivalent combination of education, training, and experience.
Allergen Safe and Food Safe certified with thorough knowledge of all health and safety regulations pertaining to the food preparation/service industry
Superior communication skills in both verbal and written English
Able to effectively handle the concerns of employees, customers, and clients with tact while adhering to confidentiality policies
Work accurately and in an efficient manner while managing multiple tasks and priorities
Able to lead projects, forecast business needs, and identify and target growth opportunities
Highly organized with a strong focus and commitment to quality
Able to operate all related equipment in a safe manner
Able to effectively use a computer and all related software, including POS equipment
Reach and lift between 0-10 pounds from floor to shoulder height
Frequent standing and walking required

Additional Information

WHAT’S IN IT FOR YOU?

Security - in a time when other companies are downsizing, we are growing
Advancement opportunities
Be #1 on day 1 by joining an industry leader

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

Compensation: from CAD 25 - hourly

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More about this job

Responsibilities

The Retail Supervisor is responsible for organizing, planning, and directing daily food service operations while managing administrative and financial duties. This role also involves supervising and training staff to ensure compliance with corporate standards, health and safety regulations, and budget requirements.

Requirements

Candidates must have two to five years of recent experience in the food service industry and hold Allergen Safe and Food Safe certifications. Strong communication skills, proficiency in computer software and POS systems, and the ability to lead teams and manage operational growth are required.

Skills

Food service operations
Staff supervision
Budgeting
Inventory management
Health and safety compliance
Customer service
Payroll administration
Cash handling
Training and development
Food safety
Logistics management
Conflict resolution
POS equipment operation
Quality assurance
Project management

Benefits

Advancement opportunities
Job security

Visa sponsorship

Not detected in the job text

Keywords

Food Service
Supervisor
Retail
Budgeting
Inventory
Payroll
Cash Handling
Food Safety
Health and Safety
POS
Staff Training
Logistics
Customer Service
Compliance
Operations Management
Allergen Safe
FoodSafe
ServeSafe
Quality Assurance
Performance Analytics

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