Jobs in Canada

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Added 4 days ago
CB
Field Service Representative II
Canadian Blood Services
NS · Nova Scotia, Canada
- Full-time
Must have some knowledge/experience using CMMS (Computerized Maintenance Management System), example maintenance and service software
Added 4 days ago
Director, Oracle ERP Product Management
First West
Langley (District), BC · Langley, BC
Leadership: Provides leadership and direction for Oracle technology, product management, operations and support functions. Establishes long-term priorities and operating models that…
Added 4 days ago
Supervisor, Golf Operations BraeBen
City of Mississauga
Mississauga, ON
Work Location: Brae-Ben Golf Course - This is an in-person position, five days per week
Added 4 days ago
MF
Trade Representative
MD Financial Management | Gestion financière MD
Calgary, AB
- Full-time
…individual goals, plans, initiatives are executed / delivered in support of the team’s business targets and objectives. Ensures all activities conducted are in compliance with governing…
Added 4 days ago
MM
Customer Service Representative - Part- Time
Mini Mall Storage Properties
Nanaimo, BC
- Full-time
As a Customer Service Representative (Self Storage), you'll combine customer service, sales, and property operations to help customers find the right storage solutions while ensuring our…
Added 4 days ago
Broker Training Specialist
Gore Mutual Insurance
Cambridge, ON
…mutual insurance company - as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s…
Added 4 days ago
VE
Administrative Assistant
Veolia Environnement SA
Edmonton, AB
- Full-time
…skills to accurately process orders, coordinate with plant operations for scheduling, and manage urgent expediting…
Added 4 days ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Montreal, QC
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 4 days ago
Finance Manager, Investments
Westerkirk
Victoria, BC
…investments, together with the treasury and intercompany matters that support the…
Added 4 days ago
DI
Representative, Auto Claims
Definity Insurance Company
Mississauga, ON
- Full-time
…delivering exceptional service? We are looking for a Claims Representative to join our Auto Claims team. In this role, you will investigate, evaluate, and resolve first-party automobile…
Added 4 days ago
T
System Engineer II - FTT
TransLink
Vancouver, BC · Greater Vancouver, BC
- $100,080 to $150,120 CAD / year
- Temporary
Provides senior level of engineering expertise to integrated system-related projects that support transportation service delivery in an integrated, multi-modal environment.
Added 4 days ago
N
Senior Research Director, Customer Success - Automotive
NielsenIQ
Toronto, ON
- Full-time
Lead the development of proposals for contract renewals and incremental opportunities, partnering with internal stakeholders to support account growth and retention.
Added 4 days ago
T
Workplace Ambassador
TD
AB
- Full-time
Own café and coffee operations – managing inventory, restocking supplies, and ensuring everything runs seamlessly behind the scenes
Added 4 days ago
CO
Executive Assistant
City of Belleville
Belleville, ON
- $83,128.45 to $98,961.48 CAD / year
- Full-time
…Council, Senior Leadership Team discussions, and emergency operations. During major incidents or Emergency Operations Centre activations, the position provides confidential administrative…
Added 4 days ago
CC
Commercial Cleaning Sales Representative
Crystal Clean Maintenance
NS · Halifax Central, Nova Scotia
- Full-time
Coordinate with operations teams to ensure a smooth transition from sales to service delivery.
Added 4 days ago
GT
Store Associate (Full-Time)
Giant Tiger
Winnipeg, MB
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 4 days ago
GT
Hardgoods Associate (Part-Time)
Giant Tiger
Prince Albert, SK
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 4 days ago
GT
Cashier (Part-Time)
Giant Tiger
St. Thomas, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly
Added 4 days ago
Protection Services Officer, Protection Services
Nova Scotia Health and IWK Health
Halifax, NS
Non-Violent Crisis Intervention (NVCI) Certification required
Added 4 days ago
LA
Client Care Representative (Veterinary Receptionist)
Leslievile Animal Hospital
Toronto, ON
- Full-time
Schedule appointments, manage patient records, process payments, and support daily administrative operations.
Added 4 days ago
V|
Administrative Assistant
Veolia | Water Tech
AB · Edmonton, AB
- Full-time
…skills to accurately process orders, coordinate with plant operations for scheduling, and manage urgent expediting…
Added 4 days ago
DS
Customer Service Representative
DGI Supply
Mississauga, ON
- Full-time
The Customer Service Representative will be responsible for answering phone calls, replying to emails, to answer questions, solve problems, quote, enter orders, sourcing, leveraging pricing…
Added 4 days ago
Field Sales Representative
Fire & Flower Inc.
Saskatoon, SK
The Field Sales Representative is responsible for driving revenue growth by building and maintaining strong customer relationships, identifying new sales opportunities, and delivering…
Added 4 days ago
Farm Business Representative (Level 1)
G3 Canada Limited
Melville, SK
Job Title: Farm Business Representative (Level 1)
Added 4 days ago
Clinic Secretary - Family Practice Health Centre
Women's College Hospital
Toronto, ON
Applicants must reside and be legally eligible to work in Ontario · Day shifts within operational hours of 8AM to 5PM

DGI Supply

Customer Service Representative

Mississauga, ON, Canada

Target compensation range is $53k-$60k annually. · Full-time

Apply on recruiting.ultipro.com About employer

Applications open in a new tab.

Job details

Pay: Target compensation range is $53k-$60k annually.
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

The Customer Service Representative will be responsible for answering phone calls, replying to emails, to answer questions, solve problems, quote, enter orders, sourcing, leveraging pricing with vendors and promoting our organization's products and services. They will also research and resolve complaints to ensure customer retention and satisfaction. Working collaboratively with their colleagues has a focus on building strong customer relationships and their profitability to drive both the customer’s and the company’s success.

DUTIES AND RESPONSIBILITIES:

Handles customer and sales interactions via phone, email and tickets within the Customer Care Box
Log into phone system (Office @ Hand) and use appropriate codes for activities
Process requests for quotations, order entry and product questions from customers; as needed provides on-demand expediting
Ensure accurate order entry and timely feedback to customer inquiries
Drives profit margin and the customer success
Brings in internal and external partners and leverages their expertise; as well as the tools and resources needed
Active and contributing member of the Customer Service Team Huddle and active participant in ongoing customer service training
Serve as a role model for peer group and new hires
Monitor and review performance to operational metrics, order processing and service level reporting
Source equal or alternative products as needed
Establish vendor relationships
Handle a fast pace, complex and demanding requests to meet customer deadlines
Suggest cost reduction opportunities or efficiency gains in all aspects of Customer Service transactions and activities; reporting pricing inaccuracies
Responsible for researching and resolving complaints, product inquiries or ordering to ensure customer retention and satisfaction
Other duties as assigned
Reports to the Customer Service Manager

SKILLS AND EXPERIENCE REQUIRED:

3+ years’ customer service experience in Industrial Supplies or related field highly preferred
Industry knowledge desired but not required
Excellent listening skills and the ability to empathize with customers
Thorough, organized and systematic in approach to work
Effectively manage work hours and demonstrate strong organizational skills
Strong verbal and written communication skills
Skilled at establishing and maintaining effective working relationships
Ability to manage self in a fast-paced business environment
Moderate to advanced skills in technology
Possess a “roll up your sleeves” approach to daily tasks
Proven ability to use operating systems and other third-party software to service customer needs effectively; including Microsoft Office (Word, Outlook, Excel, Teams) and Prophet21 (ERP)
Professional maturity, integrity and a positive attitude
Strong ability to work well under pressure
Passionate, Adaptable, Customer Focused and Teamwork oriented
Strong sense of urgency and accountability

PHYSICAL/MENTAL REQUIREMENTS:

Requires prolonged sitting, sometimes standing, bending and walking
Moderate to heavy use of hands in grasping, repetitive hand movement and finger coordination in keeping records and using a keyboard
Speech and hearing to communicate effectively in group settings, one-on-one, and by telephone
High level of concentration, confidentiality and organization
Ability to multi-task

REMOTE/HYBRID WORK REQUIREMENTS: In order to work remotely the Employee Must:

Reside in the United States or Canada.
Have access to high-speed reliable internet (with a minimum of 50 mbps for download speed and 50 mbps for upload speed).
Have a quiet, dedicated workspace free from distraction.
For more details, see the Remote Work Policy in the Employee Handbook.

Employment Opportunity includes:

Health and dental benefits, employee assistance program, RRSP/DPSP Program, paid vacation and more!
Target compensation range is $53k-$60k annually.

Apply on recruiting.ultipro.com About employer

More about this job

Responsibilities

The Customer Service Representative manages customer interactions via phone, email, and tickets to process orders, resolve complaints, and ensure satisfaction. They also collaborate with internal and external partners to drive profitability and maintain strong vendor relationships.

Requirements

Candidates should have 3+ years of customer service experience, preferably in industrial supplies, and possess strong verbal and written communication skills. Proficiency in Microsoft Office and ERP software is required, along with the ability to work effectively in a fast-paced environment.

Skills

Customer service
Order entry
Vendor management
Problem solving
Communication skills
Organizational skills
Microsoft Office
Prophet21
ERP
Data entry
Conflict resolution
Time management
Attention to detail
Interpersonal skills
Technical proficiency

Benefits

Health benefits
Dental benefits
Employee assistance program
RRSP/DPSP Program
Paid vacation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Vendor Relations
Industrial Supplies
ERP
Prophet21
Microsoft Office
Customer Retention
Profit Margin
Technical Support
Remote Work
Data Entry
Conflict Resolution
Operations
Supply Chain
Communication
Accountability
Time Management
Reporting
Performance Metrics

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Work requirements

Jobs in Canada