Find work in Canada.

613,723 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
Service Administrative Assistant
March of Dimes Canada
Ottawa, ON
The Administrative Assistant will provide a wide range of administrative and operational support to the program management team and Employment Services department, helping ensure the…
Added 10 mins ago
SG
Associé(e) à l’assemblage et à la préparation des commandes / Assembly Fulfillment Associate
Surgmed Group
Montreal, QC
- Full-time
Coordonner les bons de travail avec les différents services, les autres entrepôts et les partenaires externes.
Added 25 mins ago
T
Manager, Personal Financial Services - Delson (Full-time, 37.5h/week)
TD
Delson, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 25 mins ago
T
Personal Banker Trainee
TD
Oshawa, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 25 mins ago
RM
Senior Warehouseman
Russel Metals
Edmonton, AB
- Full-time
Pick and package material according to customer orders and specifications
Added 25 mins ago
D
Member Services Coordinator
Desjardins
Montreal, QC · Caisse Desjardins du Centre-est de Montréal
- Full-time
…update schedules to ensure the smooth operation of member and customer services and maintain the expected performance…
Added 25 mins ago
M
Stagiaire en opérations critiques Centre de données / Critical Environment Ops INTERN Data Center
Microsoft
Quebec, QC
- Full-time
L’équipe Cloud Operations & Innovation (CO+I) de Microsoft est au cœur de nos services infonuagiques. À titre de stagiaire CET, vous jouerez un rôle clé dans la prestation de…
Added 40 mins ago
Officer, Finance Expertise Center
VIA Rail Canada
Montreal, QC
Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our…
Added 40 mins ago
A
Chef Manager
ATCO
ON · ON, Canada
- Full-time
Manage food services in strict compliance with ATCO Frontec Service Management Guides.
Added 40 mins ago
R
Coordonnateur administratif principal / Senior Administrative Coordinator
RTX
Longueuil, QC
- Full-time
…essentielles, du transport de passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 40 mins ago
Territory Manager - Heritage Division (Golden Horseshoe)
Southern Glazer’s Wine and Spirits, LLC
Toronto, ON
…supplier brand by effectively selling the company s products/services and providing excellent customer service to fulfill the potential of our suppliers and…
Added 40 mins ago
Sales Representative
Sonepar
Edmonton, AB
We are seeking a motivated and customer-focused Sales Representative to join our Edmonton team at Texcan. This role is a great opportunity for someone looking to build a career in sales…
Added 40 mins ago
Sales Representative
Sonepar
Edmonton, AB
We are seeking a motivated and customer-focused Sales Representative to join our Edmonton team at Texcan. This role is a great opportunity for someone looking to build a career in sales…
Added 40 mins ago
E
Dietitian - Part Time - Lakefield
Extendicare
Lakefield, ON · LTC - Lakefield (Fraser St.)
- Part-time
Must possess strong written and oral communication, critical thinking, care coordination, time management and customer focus skills
Added 40 mins ago
Material Handler, GWA
DSV
Milton, ON
Efficiently pick customer orders, ensuring order accuracy
Added 40 mins ago
Reliability & Process Engineer
CONA Services
Toronto, ON · North York, ON
Lead critical spare-parts optimization, including BOM accuracy, min/max settings, obsolescence, repairable spares, preservation and stockout-risk management.
Added 40 mins ago
General Laborer, Warehouse
CONA Services
Halifax, NS
…supplies, and equipment. Utilizing an electric/manual pallet jack, customer orders are picked based on information provided by the handheld scanner. Upon completion of the pallet/order, the…
Added 40 mins ago
Process Engineer
CONA Services
Toronto, ON · North York, ON
Lead critical spare-parts optimization, including BOM accuracy, min/max settings, obsolescence, repairable spares, preservation and stockout-risk management.
Added 40 mins ago
General Labourer, Warehouse
CONA Services
Halifax, NS
…supplies, and equipment. Utilizing an electric/manual pallet jack, customer orders are picked based on information provided by the handheld scanner. Upon completion of the pallet/order, the…
Added 40 mins ago
TS
Healthy Workplace, Absence Partner Specialist
The Salvation Army in Canada
Canada
- Temporary
Bilingualism in French and English is preferred for this position both written and verbal in order to provide services to our customers and communicate with internal stakeholders in both…
Added 40 mins ago
V|
Logistics Specialist
Veolia | Water Tech
Oakville, ON
- Full-time
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group…
Added 40 mins ago
SB
Distribution Center Employee
Specialty Building Products
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…Distribution Center Employee is responsible at various points, for order picking, loading, unloading, sorting, staging, transporting and otherwise handling products that come into and move…
Added 40 mins ago
CF
Bilingual Client Services Representative
CI Financial
Toronto, ON
- Full-time
CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently…
Added 40 mins ago
V|
Administrative Assistant
Veolia | Water Tech
AB · Edmonton, AB
- Full-time
Lead and participate in cross-functional projects aimed at improving order management and customer service processes
Added 40 mins ago
TL
Preventive Maintenance Account Manager/Sales Representative
Troy Life & Fire Safety Ltd.
Ottawa, ON
- Full-time
…responsible for contacting new customers and maintaining an existing customer base. The role will focus on selling new service agreements relating to life safety systems such as fire…

DGI Supply

Customer Service Representative

Mississauga, ON, Canada

Target compensation range is $53k-$60k annually. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Target compensation range is $53k-$60k annually.
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

The Customer Service Representative will be responsible for answering phone calls, replying to emails, to answer questions, solve problems, quote, enter orders, sourcing, leveraging pricing with vendors and promoting our organization's products and services. They will also research and resolve complaints to ensure customer retention and satisfaction. Working collaboratively with their colleagues has a focus on building strong customer relationships and their profitability to drive both the customer’s and the company’s success.

DUTIES AND RESPONSIBILITIES:

Handles customer and sales interactions via phone, email and tickets within the Customer Care Box
Log into phone system (Office @ Hand) and use appropriate codes for activities
Process requests for quotations, order entry and product questions from customers; as needed provides on-demand expediting
Ensure accurate order entry and timely feedback to customer inquiries
Drives profit margin and the customer success
Brings in internal and external partners and leverages their expertise; as well as the tools and resources needed
Active and contributing member of the Customer Service Team Huddle and active participant in ongoing customer service training
Serve as a role model for peer group and new hires
Monitor and review performance to operational metrics, order processing and service level reporting
Source equal or alternative products as needed
Establish vendor relationships
Handle a fast pace, complex and demanding requests to meet customer deadlines
Suggest cost reduction opportunities or efficiency gains in all aspects of Customer Service transactions and activities; reporting pricing inaccuracies
Responsible for researching and resolving complaints, product inquiries or ordering to ensure customer retention and satisfaction
Other duties as assigned
Reports to the Customer Service Manager

SKILLS AND EXPERIENCE REQUIRED:

3+ years’ customer service experience in Industrial Supplies or related field highly preferred
Industry knowledge desired but not required
Excellent listening skills and the ability to empathize with customers
Thorough, organized and systematic in approach to work
Effectively manage work hours and demonstrate strong organizational skills
Strong verbal and written communication skills
Skilled at establishing and maintaining effective working relationships
Ability to manage self in a fast-paced business environment
Moderate to advanced skills in technology
Possess a “roll up your sleeves” approach to daily tasks
Proven ability to use operating systems and other third-party software to service customer needs effectively; including Microsoft Office (Word, Outlook, Excel, Teams) and Prophet21 (ERP)
Professional maturity, integrity and a positive attitude
Strong ability to work well under pressure
Passionate, Adaptable, Customer Focused and Teamwork oriented
Strong sense of urgency and accountability

PHYSICAL/MENTAL REQUIREMENTS:

Requires prolonged sitting, sometimes standing, bending and walking
Moderate to heavy use of hands in grasping, repetitive hand movement and finger coordination in keeping records and using a keyboard
Speech and hearing to communicate effectively in group settings, one-on-one, and by telephone
High level of concentration, confidentiality and organization
Ability to multi-task

REMOTE/HYBRID WORK REQUIREMENTS: In order to work remotely the Employee Must:

Reside in the United States or Canada.
Have access to high-speed reliable internet (with a minimum of 50 mbps for download speed and 50 mbps for upload speed).
Have a quiet, dedicated workspace free from distraction.
For more details, see the Remote Work Policy in the Employee Handbook.

Employment Opportunity includes:

Health and dental benefits, employee assistance program, RRSP/DPSP Program, paid vacation and more!
Target compensation range is $53k-$60k annually.

Apply About employer

More about this job

Responsibilities

The Customer Service Representative manages customer interactions via phone, email, and tickets to process orders, resolve complaints, and ensure satisfaction. They also collaborate with internal and external partners to drive profitability and maintain strong vendor relationships.

Requirements

Candidates should have 3+ years of customer service experience, preferably in industrial supplies, and possess strong verbal and written communication skills. Proficiency in Microsoft Office and ERP software is required, along with the ability to work effectively in a fast-paced environment.

Skills

Customer service
Order entry
Vendor management
Problem solving
Communication skills
Organizational skills
Microsoft Office
Prophet21
ERP
Data entry
Conflict resolution
Time management
Attention to detail
Interpersonal skills
Technical proficiency

Benefits

Health benefits
Dental benefits
Employee assistance program
RRSP/DPSP Program
Paid vacation

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Vendor Relations
Industrial Supplies
ERP
Prophet21
Microsoft Office
Customer Retention
Profit Margin
Technical Support
Remote Work
Data Entry
Conflict Resolution
Operations
Supply Chain
Communication
Accountability
Time Management
Reporting
Performance Metrics

Report this job