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Added 2 mins ago
Pharmacy Manager
Food Basics
Toronto, ON · Scarborough, ON
Full-time
Are you ready to lead a dynamic team and make a real impact in the world of healthcare? As a Pharmacy Manager, you’ll play a pivotal role in driving the success of our pharmacy by achieving…
Added 2 mins ago
Front Office Supervisor - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering…
Added 2 mins ago
Assistant Restaurant Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
$57,750 CAD / year
Full-time
While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering…
Added 2 mins ago
Assistant Spa Manager - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering…
Added 2 mins ago
Sommelier - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
Full-time
While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn is based on our visionary leadership, the spirit of our people, and the unwavering…
Added 2 mins ago
Sorter AM 073
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Grande Prairie, AB
Full-time
We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they…
Added 2 mins ago
Courier Utility 073
Purolator Inc.
Grande Prairie, AB
Full-time
The Utility Courier picks up and delivers customer packages to meet daily pick-up and delivery schedules and resolves problems as they arise. Job covers other absent couriers that may be on…
Added 2 mins ago
5768 - Assistant Store Manager FT
Lids
Brantford, ON
$19 to $20 USD / hour
Full-time
Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
Added 2 mins ago
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
Full-time
The Diagnostic Sales Manager (“DSM”) will manage their territory market share, book of business, and growth goals by promoting, selling, and supporting Antech Reference Lab services,…
Added 2 mins ago
Customer Account Manager
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Woodbridge, ON
$70,000 to $100,000 CAD / year
Full-time
The Customer Account Manager drives business development within existing aerospace accounts by deepening relationships, identifying new opportunities, and ensuring an exceptional customer…
Added 2 mins ago
Senior Analyst, Strategy, Performance & Transformation
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Full-time
…development, execution, and performance management of Regulated customer strategy by delivering data-driven insights, financial and operational analysis, executive-ready communications, and…
Added 18 mins ago
Meat Clerk-13th Ave Food Store
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Medicine Hat, AB
Part-time
Assist the Meat Manager with daily department operations and contribute to the overall success of the team.
Added 18 mins ago
Bakery Clerk-Northlands Food Store
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Medicine Hat, AB
Part-time
South Country Co-op is seeking a friendly and customer-focused Bakery Clerk to join our team at the Northlands Food Store in Medicine Hat, Alberta. If you’re passionate about providing…
Added 32 mins ago
Coordinator, Guest Logistics
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Perform administrative tasks pertaining to guest transfers and exchange day operations.
Added 32 mins ago
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Added 32 mins ago
Transfer Coordinator, Kelowna (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
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…and safety-related tasks, as well as logistics management and customer…
Added 32 mins ago
Administrateur d'Immeubles
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Multi-Family - Operations - Lachenaie, Quebec
Added 32 mins ago
Branch Operations Assistant
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Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed
Added 32 mins ago
Office Clerk
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Added 32 mins ago
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Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 32 mins ago
SERVICE MANAGER
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Full-time
Reporting to the Fixed Operations Manager, the Service Manager is a key partner contributing to the overall success of the dealership. The successful candidate is responsible for maximizing…
Added 33 mins ago
Operations Coordinator
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We are seeking an organized and proactive Operations Coordinator to ensure all orders are released on time, support communication between Operations, Purchasing, Sales, Drivers, and…
Added 33 mins ago
Regional Operations Specialist
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Remote, Canada
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Reports to: Regional Operations Manager, Prairies
Added 47 mins ago
Area Manager
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Calgary, AB
Temporary
Indigo Park is looking for an Area Manager in Calgary. The Area Manager will be responsible for coordinating and day-to-day managing all functions (staffing, equipment, and overall…
Added 47 mins ago
Senior Property Manager
Ripple Property Management
Calgary, AB
$65,000 to $80,000 CAD / year
Full-time
We're looking for a licensed, high-capacity Property Manager to take ownership of a single family residential portfolio. This role is for a self-starter: someone who takes initiative,…

DHL Express (Canada), Ltd.

Sr Operations Supervisor

Mount Hope, ON, Canada

Experience: 3 years’ warehouse/on road operations experience in courier industry.
Posting language: English
Posted: Oct 2, 2026

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Original job description

What makes DHL great?  Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.  Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today…

DHL Express currently has an opening for a Sr Operations Supervisor in YHM GTW.  This role will provide “hands-on” proactive management of the employees engaged in the daily pick-up, handling and delivery of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. Implements new procedures to improve operational effectiveness and provides performance reports for management as required. Acts as a proactive member of the Sales resource team in the provision of Customer service solutions. This position will act as the leader amongst the Supervisor team.

How will you contribute to the success of DHL?

Recruits, orients, trains, schedules, manages and recommends discipline for all frontline unionized and salaried staff.
Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.
Ensures timely and accurate handling, inclusive of scanning and GSOP compliance, of incoming and or outgoing freight daily, in accordance with established standards and procedures.
Completes accurate and timely reports for management as required (staffing schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, health and safety, load quality, DF Compliance, regulatory reporting, etc).
Ensures successful implementation & continued application of AQCC, process enhancements, driving continuous improvement, etc.
Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate frontline unionized and salaried staff.
Ensures sufficient staff resources, materials and supplies on hand always.
Ensures warehouse is organized and set up for successful operations and manages successful shift exchanges.
Maintains equipment, in safe, efficient operating condition always.
Establishes/maintains a proactive programs in compliance with regulatory bodies, legislative requirements, and the collective agreement.
Investigates employee complaints/grievances, prepares written replies and liaisons with Employee Relations, Operations Manger, and Sr. Gateway Operations Manager re: final responses.
Establishes/maintains a proactive security program to safeguard the company’s physical assets.
Implements & follows up on Customer Service solutions as determined by COG / Sales resource team.
Identifies/tracks/adjusts operation to meet service standards by auditing & measuring productivity and results.
Updates operations, customer service, and sales management on issues as required, and address complaints and escalations in a professional expedient manner.
Performs other assignments like managing daily operations and stake holder management in the absence of Operations Managers.
Identifies and addresses root causes for service failures.
Ensures staff overtime/ costs is within approved budget.
Ensures compliance with, CBSA, Transport Canada, IATA, CLC, OHSE, and other regulatory bodies as needed.

· Complete initial and continuous training on the CIS Medical Express Awareness, CIS Awareness trainings, and GDP principles; such training is to be proactively monitored to adhere to completion by staff/contractors as applicable

· Have a complete understanding of the Global SOP, Life Science GDP Policy, and Standards to be able to perform PD, GEMBA, self-assessment, and act as required within their facility, with staff and sub-contractors as applicable.

· Action and drive any corrective actions for compliance, continuous improvements for GDP as noted in GRID or as raised to the facility via WMX Support teams, customers, or others.

· All subcontracting activities that may affect GDP compliance and overall quality assurance in their area of responsibility are monitored

· GDP-related tasks, documents, and records are adhered to where applicable

· Follow compliance with local regulatory requirements related to GDP

· Any delegated responsibilities are documented for accountability

· Lead as required for the agreed Customer onsite meeting and the Customer requested audit

Do you have what it takes?

Excellent interpersonal skills.
Proven communication skills - written & oral
Demonstrated leadership, analysis & problem-solving skills.
Very good PC skills (Office suite of applications, Word, Excel, Outlook, PowerPoint).
Working knowledge/interpretation of Collective Agreements & Occupational Health & Safety Act.
Demonstrated drive, initiative & flexibility to ensure task completion.
Demonstrated time management & organization skills.
College or University designation in an appropriate discipline.
Manage multiple activities/deadlines.
Demonstrated leadership skills.
Demonstrated ability to be assertive.
3 years’ warehouse/on road operations experience in courier industry.
Knowledge & compliance with Dangerous Goods/WHMIS special handling procedures.
Prior working experience with quality/process improvement initiatives.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal check for all countries lived in for the past 5 years and other background check to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

Internal Transfer Application Form Link: Internal Transfer Application Form (Employee) – Fill out for

Acknowledgment

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More about this job

Responsibilities

The Sr Operations Supervisor provides hands-on management of frontline staff to ensure efficient, accurate, and on-time processing of freight and packages. They are responsible for implementing operational strategies, maintaining regulatory compliance, and driving continuous improvement within the warehouse facility.

Requirements

Candidates must have at least 3 years of warehouse or courier operations experience and a college or university designation. Strong leadership, communication, and PC skills are required, along with knowledge of health and safety regulations and dangerous goods handling.

Skills

Operations management
Leadership
Problem-solving
Team management
Process improvement
Warehouse operations
Logistics
Communication skills
Time management
Regulatory compliance
Dangerous goods handling
Performance reporting
Staff training
Budget management
Interpersonal skills
Microsoft Office

Benefits

Programs and services for personal life

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Warehouse operations
Courier industry
Operations management
Dangerous goods
WHMIS
GDP principles
Regulatory compliance
CBSA
Transport Canada
IATA
Continuous improvement
Performance reporting
Staff scheduling
Inventory management
Security program
Customer service
Process enhancement
Health and safety
Collective agreement
Microsoft Office
Leadership
Problem-solving
Time management
Operational effectiveness
Freight handling
Quality assurance
Stakeholder management
Budgeting
Auditing

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