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Added 4 mins ago
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Deputy Program Manager, Airborne MAISR Program
govconcareershub.com
Ottawa, ON
- Full-time
…engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical solutions that enhance national security, strengthen…
Added 4 mins ago
PD
Carpenter
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
- Full-time
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the…
Added 4 mins ago
PD
General Labor
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
- Full-time
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the…
Added 4 mins ago
ML
Operations Supervisor - Distribution
Matrix Logistics Services Limited
Cornwall, ON
- Full-time
…Chain and contribute to our renowned reputation as the global leader in contract…
Added 34 mins ago
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Senior Systems Analyst, Production Support
CBC/Radio-Canada
Vancouver, BC
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 1 hour ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 1 hour ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
PE · Prince, PE
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 1 hour ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 1 hour ago
FP
Maintenance and Facilities Technician
Fresh Prep Foods Inc
Vancouver, BC
- $25.5 to $28 CAD / hour
- Full-time
Join Fresh Prep - a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B…
Added 1 hour ago
T
Staff Software Engineer
Twilio
Remote, Canada
- Full-time
- Remote
As a Staff Software Engineer (P4), you will be a key technical leader for a platform that processes millions of requests. You will build innovative solutions while working closely with…
Added 1 hour ago
UA
Software Engineer Intern - QuantumBlack, AI by McKinsey at McKinsey & Company
UCI-OC Alliance
Engineer, BC
- Volunteer
A security mindset -committed to following team security practices and writing clean, functional code, with a willingness to learn test frameworks such as Jest or PyTest
Added 1 hour ago
TL
Check In Clerk
Transx Ltd
Vaudreuil-Dorion, QC
- Full-time
Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver…
Added 2 hours ago
Data Governance Specialist
Mariner
NS
A self-starter with the ability to recommend priorities to the project leader
Added 2 hours ago
KM
(sr) Branch Service Manager/Gestionnaire de succursale, Service (Maritimes)
Konica Minolta Business Solutions (Canada) Ltd.
Dartmouth, NS
- Full-time
…exceptional customer experience. We are looking for a passionate leader, capable of guiding a team of customer-focused professionals, improving processes, and helping KMBS become the most…
Added 2 hours ago
K
Senior Manager, Turnaround & Restructuring - Deal Advisory
KPMG
ON · Toronto, Ontario
- Full-time
As Senior Manager, Turnaround & Restructuring, Deal Advisory, you are a deal focused, motivated, team leader with expertise in finance, strategy, financial restructuring and business…
Added 2 hours ago
K
Maintenance Mechanic / Millwright (Night Shift)
Knoll
Toronto, ON
- Full-time
Working under the supervision of Maintenance Team Leader, in the Maintenance Department, the Millwright is responsible for the repair, installation and troubleshooting of industrial…
Added 2 hours ago
PF
Nurse Practitioner- Part-Time/ Full-Time Opportunities
Peterborough Family Health Team
Peterborough, ON
- Full-time
- Part-time
Peterborough Family Health Team (PFHT) is a collaborative primary care organization that works alongside family physicians and community partners to provide comprehensive, team-based care…
Added 2 hours ago
IC
Manager of Dental Services
IPAC Consulting - Infection Control
Woodstock, ON
- Full-time
IPAC Consulting is a national leader in Infection Prevention and Control (IPAC) and Health & Safety (H&S), providing compliance, education, and risk management services across multiple…
Added 3 hours ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team o
Added 4 hours ago
Warehouse Technician
PSC Group
Toronto, ON
…Warehouse Technicians to join our high-performing operations team. This full-time, entry-level position offers stability, great benefits, paid training, and opportunities to grow with a…
Added 4 hours ago
ST
Director of Public Works ($115K-$130K/ yr + $26K NRD + Relocation Assistance)
Scout Talent
NU · Nunavut, Canada
- $115,000 to $130,000 CAD / year
- Full-time
…tight-knit, culturally rich environment. Those who join the team will find themselves in a place where history and modern governance intersect, shaping a future that honours tradition while…
Added 4 hours ago
EV
Red Seal Mobile Crane Operator - Temporary Opportunity
Elk Valley Resources
Elkford, BC
- Full-time
We’re seeking skilled trades professionals to join a fast-paced and dynamic team. Begin a rewarding mining career where you can thrive – join EVR today!
Added 4 hours ago
T
Senior IT Developer
TD
London, ON · Toronto, ON · Mississauga, ON
- Full-time
The ATM / Cash Management technology team provides support for all TD ATMs in North America as well as Cash Services for North American ATMs, Branches and CDN Commercial customers.
Added 5 hours ago
CB
Food Safety & Quality Assurance Manager
Cerelia Bakery Canada LP
Mississauga, ON
- $90,000 to $95,000 CAD / year
- Full-time
…investigate quality issues, and develop a high-performing Quality team committed to delivering safe, consistent, and superior…
Added 6 hours ago
SM
RQ11650 – Scrum Master – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Servant Leadership: Lead with a servant-leader approach, focusing on removing blockers for the team and empowering them to achieve their goals.

DHL Express (Canada), Ltd.

Sr Operations Supervisor

Mount Hope, ON, Canada

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Job details

Experience: 3 years’ warehouse/on road operations experience in courier industry.
Posting language: English
Posted: Oct 2, 2026

Original job description

What makes DHL great?  Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.  Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today…

DHL Express currently has an opening for a Sr Operations Supervisor in YHM GTW.  This role will provide “hands-on” proactive management of the employees engaged in the daily pick-up, handling and delivery of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. Implements new procedures to improve operational effectiveness and provides performance reports for management as required. Acts as a proactive member of the Sales resource team in the provision of Customer service solutions. This position will act as the leader amongst the Supervisor team.

How will you contribute to the success of DHL?

Recruits, orients, trains, schedules, manages and recommends discipline for all frontline unionized and salaried staff.
Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.
Ensures timely and accurate handling, inclusive of scanning and GSOP compliance, of incoming and or outgoing freight daily, in accordance with established standards and procedures.
Completes accurate and timely reports for management as required (staffing schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, health and safety, load quality, DF Compliance, regulatory reporting, etc).
Ensures successful implementation & continued application of AQCC, process enhancements, driving continuous improvement, etc.
Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate frontline unionized and salaried staff.
Ensures sufficient staff resources, materials and supplies on hand always.
Ensures warehouse is organized and set up for successful operations and manages successful shift exchanges.
Maintains equipment, in safe, efficient operating condition always.
Establishes/maintains a proactive programs in compliance with regulatory bodies, legislative requirements, and the collective agreement.
Investigates employee complaints/grievances, prepares written replies and liaisons with Employee Relations, Operations Manger, and Sr. Gateway Operations Manager re: final responses.
Establishes/maintains a proactive security program to safeguard the company’s physical assets.
Implements & follows up on Customer Service solutions as determined by COG / Sales resource team.
Identifies/tracks/adjusts operation to meet service standards by auditing & measuring productivity and results.
Updates operations, customer service, and sales management on issues as required, and address complaints and escalations in a professional expedient manner.
Performs other assignments like managing daily operations and stake holder management in the absence of Operations Managers.
Identifies and addresses root causes for service failures.
Ensures staff overtime/ costs is within approved budget.
Ensures compliance with, CBSA, Transport Canada, IATA, CLC, OHSE, and other regulatory bodies as needed.

· Complete initial and continuous training on the CIS Medical Express Awareness, CIS Awareness trainings, and GDP principles; such training is to be proactively monitored to adhere to completion by staff/contractors as applicable

· Have a complete understanding of the Global SOP, Life Science GDP Policy, and Standards to be able to perform PD, GEMBA, self-assessment, and act as required within their facility, with staff and sub-contractors as applicable.

· Action and drive any corrective actions for compliance, continuous improvements for GDP as noted in GRID or as raised to the facility via WMX Support teams, customers, or others.

· All subcontracting activities that may affect GDP compliance and overall quality assurance in their area of responsibility are monitored

· GDP-related tasks, documents, and records are adhered to where applicable

· Follow compliance with local regulatory requirements related to GDP

· Any delegated responsibilities are documented for accountability

· Lead as required for the agreed Customer onsite meeting and the Customer requested audit

Do you have what it takes?

Excellent interpersonal skills.
Proven communication skills - written & oral
Demonstrated leadership, analysis & problem-solving skills.
Very good PC skills (Office suite of applications, Word, Excel, Outlook, PowerPoint).
Working knowledge/interpretation of Collective Agreements & Occupational Health & Safety Act.
Demonstrated drive, initiative & flexibility to ensure task completion.
Demonstrated time management & organization skills.
College or University designation in an appropriate discipline.
Manage multiple activities/deadlines.
Demonstrated leadership skills.
Demonstrated ability to be assertive.
3 years’ warehouse/on road operations experience in courier industry.
Knowledge & compliance with Dangerous Goods/WHMIS special handling procedures.
Prior working experience with quality/process improvement initiatives.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal check for all countries lived in for the past 5 years and other background check to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

Internal Transfer Application Form Link: Internal Transfer Application Form (Employee) – Fill out for

Acknowledgment

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More about this job

Responsibilities

The Sr Operations Supervisor provides hands-on management of frontline staff to ensure efficient, accurate, and on-time processing of freight and packages. They are responsible for implementing operational strategies, maintaining regulatory compliance, and driving continuous improvement within the warehouse facility.

Requirements

Candidates must have at least 3 years of warehouse or courier operations experience and a college or university designation. Strong leadership, communication, and PC skills are required, along with knowledge of health and safety regulations and dangerous goods handling.

Skills

Operations management
Leadership
Problem-solving
Team management
Process improvement
Warehouse operations
Logistics
Communication skills
Time management
Regulatory compliance
Dangerous goods handling
Performance reporting
Staff training
Budget management
Interpersonal skills
Microsoft Office

Benefits

Programs and services for personal life

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Warehouse operations
Courier industry
Operations management
Dangerous goods
WHMIS
GDP principles
Regulatory compliance
CBSA
Transport Canada
IATA
Continuous improvement
Performance reporting
Staff scheduling
Inventory management
Security program
Customer service
Process enhancement
Health and safety
Collective agreement
Microsoft Office
Leadership
Problem-solving
Time management
Operational effectiveness
Freight handling
Quality assurance
Stakeholder management
Budgeting
Auditing

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