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Added 20 mins ago
BV
Customer Support Technician
Bureau Veritas
London, ON
- Full-time
Recognize routine and non-routine problems and escalate to the Supervisor
Added 21 mins ago
Shop Supervisor
Boart Longyear
Saskatoon, SK
Boart Longyear is looking to hire a Shop Supervisor in Saskatoon, SK. The Shop Supervisor is responsible for overseeing and ensuring the efficient operations of facilities and equipment,…
Added 21 mins ago
Resident Manager 2-Person Team (Peterborough)
Realstar
Peterborough, ON
Report serious deficiencies related to curb appeal or safety hazards to the direct supervisor for further action
Added 51 mins ago
TS
Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Sussex, NB
- Full-time
Communicate daily issues and supply deficiencies to Direct Supervisor
Added 1 hour ago
L
Guest Experience Lead | Westmount
lululemon
Montreal, QC
- Full-time
Added 1 hour ago
L
Product Operations Lead | SASKATOON
lululemon
Saskatoon, SK
- Full-time
…evaluations, recommendations into store hiring decisions, and acts as Supervisor on Duty (SOD) while leading inventory shifts. The Product Operations Lead also oversees and delivers a…
Added 1 hour ago
UO
Sessional Instructor, Sustainable Energy Development Capstone Project
University of Calgary
Calgary, AB
- Full-time
…designed to answer a research question. Seeking approval from a supervisor with expertise on the chosen topic, with guidance from the course instructor. Verbally presenting the research…
Added 1 hour ago
L
BOH Key Leader | ZURICH
lululemon
Zurich, ON
- Full-time
Experience: 1 year of retail/sales leadership experience (supervisor or people management not necessary)
Added 3 hours ago
MJ
Second/Third Year Apprentice Welder
Manufacturing Job Site
Acheson, AB
- Full-time
Based out of the Electrical Division Edmonton (EDE) location, the Apprentice Welder will report to the Manufacturing Supervisor of the Fabrication department. The Apprentice Welder will use…
Added 3 hours ago
BB
Team Lead
Beyond Behavioural Intervention Inc
St. Stephen, NB
- $26 to $28 CAD / hour
- Full-time
Sharing and coordinating lead responsibilities, delegating activities to the house supervisor.
Added 3 hours ago
BB
Supervisor
Beyond Behavioural Intervention Inc
St. Stephen, NB
- $23 to $25 CAD / hour
- Full-time
We are seeking a service-focused Supervisor with a passion to care that will help us deliver on our mission to provide the highest quality therapy to children and their families by…
Added 3 hours ago
S
Pediatric Echocardiographer
Sanya’k̓ula
Vancouver, BC
- Full-time
Checks echocardiography equipment for optimal functioning, cleans equipment and replenishes supplies; reports equipment problems to the Echocardiography Supervisor or designate.
Added 4 hours ago
TS
Christmas Support Worker
The Salvation Army in Canada
Saskatoon, SK
- Full-time
Work closely with the Community Services Supervisor regarding the Christmas program.
Added 4 hours ago
TS
Kettle Coordinator
The Salvation Army in Canada
Saskatoon, SK
- Full-time
Reports to the Community and Family Services Supervisor or Corps Officer
Added 4 hours ago
BM
Heavy Equipment Supervisor- Winter- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Supervisor, Heavy Equipment leads the grooming & heavy equipment operation team in planning and executing a variety of on mountain equipment tasks. These tasks include grooming, grading,…
Added 4 hours ago
BM
Repairs Technician - Winter - Part-Time
Blue Mountain Resort
The Blue Mountains, ON
- Part-time
Tune and repair the rental fleet to the schedule directed by the Supervisor or Coordinator.
Added 4 hours ago
Operations Coordinator
Sonepar
Brampton, ON
Support the Operations Supervisor in investigating inventory issues.
Added 5 hours ago
TO
Attendant I, Maintenance, Community Centres
Town of Whitby
Whitby, ON
- Part-time
Reporting to the Supervisor of Facilities the Part-Time Attendant I - Maintenance role is responsible for:
Added 5 hours ago
Recreation Manager
Optima Living
Calgary, AB
Promptly reports unsafe conditions, incidents, or concerns to supervisor, General Manager or Health & Safety Committee.
Added 5 hours ago
Short Mix Technician
Cargill
Lethbridge, AB
Reporting to the Production Supervisor this role follows operational policies, operator care principles and procedures to operate equipment safely and efficiently to minimize or prevent…
Added 6 hours ago
Sr Operations Supervisor
DHL Express (Canada), Ltd.
Mount Hope, ON
DHL Express currently has an opening for a Sr Operations Supervisor in YHM GTW. This role will provide “hands-on” proactive management of the employees engaged in the daily pick-up,…
Added 6 hours ago
U
Shop Manager I
U-Haul
Calgary, AB
- Full-time
Team Members are expected to willingly lend assistance in additional areas as necessary, following the directives and guidance of their supervisor.
Added 6 hours ago
C
Assistant Supervisor Track Maintenance-CA
CN
Ste. Anne, MB
- Full-time
…addition, the position provides daily support to the Track…
Added 6 hours ago
A
Retail Store Sales Associate I - Richmond, 2023, British Columbia, Canada
adidas
Vancouver, BC
- Part-time
Report all accidents, injuries, contraventions of the Act and unsafe conditions to the Supervisor / Manager.
Added 6 hours ago
RE
Accounts Receivable Clerk
Rising Edge Group
Calgary, AB
- Full-time
Reporting to the Accounts Receivable Supervisor and Financial Controller, the Accounts Receivable Clerk is responsible for tasks relating to the generation, review, approval, distribution…

DHL Express (Canada), Ltd.

Sr Operations Supervisor

Mount Hope, ON, Canada

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Job details

Experience: 3 years’ warehouse/on road operations experience in courier industry.
Posting language: English
Posted: Oct 2, 2026

Original job description

What makes DHL great?  Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.  Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today…

DHL Express currently has an opening for a Sr Operations Supervisor in YHM GTW.  This role will provide “hands-on” proactive management of the employees engaged in the daily pick-up, handling and delivery of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. Implements new procedures to improve operational effectiveness and provides performance reports for management as required. Acts as a proactive member of the Sales resource team in the provision of Customer service solutions. This position will act as the leader amongst the Supervisor team.

How will you contribute to the success of DHL?

Recruits, orients, trains, schedules, manages and recommends discipline for all frontline unionized and salaried staff.
Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.
Ensures timely and accurate handling, inclusive of scanning and GSOP compliance, of incoming and or outgoing freight daily, in accordance with established standards and procedures.
Completes accurate and timely reports for management as required (staffing schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, health and safety, load quality, DF Compliance, regulatory reporting, etc).
Ensures successful implementation & continued application of AQCC, process enhancements, driving continuous improvement, etc.
Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate frontline unionized and salaried staff.
Ensures sufficient staff resources, materials and supplies on hand always.
Ensures warehouse is organized and set up for successful operations and manages successful shift exchanges.
Maintains equipment, in safe, efficient operating condition always.
Establishes/maintains a proactive programs in compliance with regulatory bodies, legislative requirements, and the collective agreement.
Investigates employee complaints/grievances, prepares written replies and liaisons with Employee Relations, Operations Manger, and Sr. Gateway Operations Manager re: final responses.
Establishes/maintains a proactive security program to safeguard the company’s physical assets.
Implements & follows up on Customer Service solutions as determined by COG / Sales resource team.
Identifies/tracks/adjusts operation to meet service standards by auditing & measuring productivity and results.
Updates operations, customer service, and sales management on issues as required, and address complaints and escalations in a professional expedient manner.
Performs other assignments like managing daily operations and stake holder management in the absence of Operations Managers.
Identifies and addresses root causes for service failures.
Ensures staff overtime/ costs is within approved budget.
Ensures compliance with, CBSA, Transport Canada, IATA, CLC, OHSE, and other regulatory bodies as needed.

· Complete initial and continuous training on the CIS Medical Express Awareness, CIS Awareness trainings, and GDP principles; such training is to be proactively monitored to adhere to completion by staff/contractors as applicable

· Have a complete understanding of the Global SOP, Life Science GDP Policy, and Standards to be able to perform PD, GEMBA, self-assessment, and act as required within their facility, with staff and sub-contractors as applicable.

· Action and drive any corrective actions for compliance, continuous improvements for GDP as noted in GRID or as raised to the facility via WMX Support teams, customers, or others.

· All subcontracting activities that may affect GDP compliance and overall quality assurance in their area of responsibility are monitored

· GDP-related tasks, documents, and records are adhered to where applicable

· Follow compliance with local regulatory requirements related to GDP

· Any delegated responsibilities are documented for accountability

· Lead as required for the agreed Customer onsite meeting and the Customer requested audit

Do you have what it takes?

Excellent interpersonal skills.
Proven communication skills - written & oral
Demonstrated leadership, analysis & problem-solving skills.
Very good PC skills (Office suite of applications, Word, Excel, Outlook, PowerPoint).
Working knowledge/interpretation of Collective Agreements & Occupational Health & Safety Act.
Demonstrated drive, initiative & flexibility to ensure task completion.
Demonstrated time management & organization skills.
College or University designation in an appropriate discipline.
Manage multiple activities/deadlines.
Demonstrated leadership skills.
Demonstrated ability to be assertive.
3 years’ warehouse/on road operations experience in courier industry.
Knowledge & compliance with Dangerous Goods/WHMIS special handling procedures.
Prior working experience with quality/process improvement initiatives.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal check for all countries lived in for the past 5 years and other background check to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

Internal Transfer Application Form Link: Internal Transfer Application Form (Employee) – Fill out for

Acknowledgment

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More about this job

Responsibilities

The Sr Operations Supervisor provides hands-on management of frontline staff to ensure efficient, accurate, and on-time processing of freight and packages. They are responsible for implementing operational strategies, maintaining regulatory compliance, and driving continuous improvement within the warehouse facility.

Requirements

Candidates must have at least 3 years of warehouse or courier operations experience and a college or university designation. Strong leadership, communication, and PC skills are required, along with knowledge of health and safety regulations and dangerous goods handling.

Skills

Operations management
Leadership
Problem-solving
Team management
Process improvement
Warehouse operations
Logistics
Communication skills
Time management
Regulatory compliance
Dangerous goods handling
Performance reporting
Staff training
Budget management
Interpersonal skills
Microsoft Office

Benefits

Programs and services for personal life

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Warehouse operations
Courier industry
Operations management
Dangerous goods
WHMIS
GDP principles
Regulatory compliance
CBSA
Transport Canada
IATA
Continuous improvement
Performance reporting
Staff scheduling
Inventory management
Security program
Customer service
Process enhancement
Health and safety
Collective agreement
Microsoft Office
Leadership
Problem-solving
Time management
Operational effectiveness
Freight handling
Quality assurance
Stakeholder management
Budgeting
Auditing

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