Account Representative
- AB, Canada
- Edmonton, AB, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Experience
- 2-4 years of B2B sales experience with a proven track record of success
- Posting language
- English
- Posted
Original job description
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Enjoy the flexibility, innovation and fun we encourage and promote in our work environment. Our corporate culture is about personal commitment – to our business, to each other and to our communities. DHL is dedicated to being a great place to work. In addition to competitive salaries, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today!
DHL Express currently has an opening for an Account Representative in Edmonton, Alberta.
DUTIES AND RESPONSIBILITIES:
All applicants are required to pass interviews, a criminal and other background check to qualify for the position.
We are an equal opportunity employer and believe we will succeed through the recruitment and development of staff who represent the broad diversity of the Canadian Workforce.Internal Transfer Application Form Link: <a class="Hyperlink SCXW146536926 BCX0" href="https://forms.office.com/e/K76nNNQYat" target="_blank" rel="noreferrer noopener" style="font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; padding: 0px; margin: 0px; text-decoration: none;">Internal Transfer Application Form (Employee) – Fill out for
Enjoy the flexibility, innovation and fun we encourage and promote in our work environment. Our corporate culture is about personal commitment – to our business, to each other and to our communities. DHL is dedicated to being a great place to work. In addition to competitive salaries, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today!
DHL Express currently has an opening for an Account Representative in Edmonton, Alberta.
DUTIES AND RESPONSIBILITIES:
- Initiate and maintain scheduled contact with assigned Customers at multiple contact levels
- Analysis of Customer needs & activity using more complex sales/service solutions and service agreements.
- Target & secure strategic international business.
- Facilitate annual, or as needed, rate increases.
- Achieve established sales targets.
- Identify & secure automated shipping system opportunities at customer sites. Develop, present & negotiate proposals/quotes.
- Ensure appropriate width & depth of relationship within customer organization.
- Maintain comprehensive customer profiles.
- Act as the liaison between customer and company resources. Engage appropriate personnel as required.
- Update management on competitive activity.
- Complete sales reports for Management
- Achieve established sales revenue and shipment targets.
- Customer margins, volumes and suppressions managed in compliance with Company standards.
- Meet pre-established performance standards
- 2-4 years of B2B sales experience with a proven track record of success
- Demonstrated ability to infiltrate senior customer levels and represent value.
- Excellent interpersonal communication & probing skills, high aptitude and initiative for follow-up.
- Customer service orientation.
- Strong business, courier and/or supply chain management knowledge.
- Knowledge of technology applications in business
- Demonstrated drive, persistence & initiative.
- Strong negotiation and presentation skills
- Implemented measurements & strategies to attain goals
All applicants are required to pass interviews, a criminal and other background check to qualify for the position.
We are an equal opportunity employer and believe we will succeed through the recruitment and development of staff who represent the broad diversity of the Canadian Workforce.Internal Transfer Application Form Link: <a class="Hyperlink SCXW146536926 BCX0" href="https://forms.office.com/e/K76nNNQYat" target="_blank" rel="noreferrer noopener" style="font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; padding: 0px; margin: 0px; text-decoration: none;">Internal Transfer Application Form (Employee) – Fill out for
More about this job
Responsibilities
Manage and develop assigned customer accounts through scheduled contact, needs analysis, proposals, negotiations, rate increases, and strategic international sales. Meet sales and shipment targets, identify automated shipping opportunities, maintain customer profiles, coordinate internal resources, and report on sales and competitive activity.
Requirements
Requires 2–4 years of successful B2B sales experience, strong customer communication and service skills, and the ability to engage senior customer contacts. Candidates should have business, courier, or supply chain knowledge, technology aptitude, negotiation and presentation skills, and demonstrated initiative and persistence.
Skills
- B2B Sales
- Customer Needs Analysis
- Strategic Sales
- Sales Target Achievement
- Negotiation
- Presentation
- Customer Service
- Business Communication
- Follow-Up
- Courier and Supply Chain Knowledge
- Business Technology Applications
- Sales Reporting
- Account Management
- Proposal Development
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Transportation
- Logistics
- Customer Service & Support
Keywords
- B2B Sales
- Account Management
- Customer Needs Analysis
- Strategic International Business
- Sales Targets
- Shipment Targets
- Customer Margins
- Customer Volumes
- Rate Increases
- Automated Shipping Systems
- Proposals
- Quotes
- Negotiation
- Customer Profiles
- Sales Reporting
- Competitive Activity
- Courier Services
- Supply Chain Management
- Business Technology
- Customer Service
- Performance Standards