Jobs in Canada

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Added 1 hour ago
W
(CAN) Overnight Lead Department Manager
Walmart
Camrose, AB
- Full-time
Ensures defective or damaged merchandise is properly identified and transferred to the claims room in accordance with procedures.
Added 2 hours ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Leduc, AB
- Full-time
…protection, and lead contract negotiations, change management, claims resolution, and commercial risk…
Added 2 hours ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Sherwood Park, AB
- Full-time
…protection, and lead contract negotiations, change management, claims resolution, and commercial risk…
Added 2 hours ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
St. Albert, AB
- Full-time
…protection, and lead contract negotiations, change management, claims resolution, and commercial risk…
Added 2 hours ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Spruce Grove, AB
- Full-time
…protection, and lead contract negotiations, change management, claims resolution, and commercial risk…
Added 2 hours ago
Project Director - Major Projects
Forbes Bros. Group of Companies
AB
…protection, and lead contract negotiations, change management, claims resolution, and commercial risk…
Added 2 hours ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Camrose, AB
- Full-time
Ensures defective or damaged merchandise is properly identified and transferred to the claims room in accordance with procedures.
Added 2 hours ago
AH
Warranty Manager
Airbus Helicopters
Fort Erie, ON
- Full-time
Serve as the primary point of contact and liaison between the organization and the parent company regarding all warranty, returns, and credit claims.
Added 2 hours ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
New Westminster, BC
- Full-time
Maintains a clean and organized receiving area by preparing returns, claims, and MTRs for shipment and completing all required documentation accurately.
Added 3 hours ago
CH
Registered Dietitian
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 3 hours ago
CH
Pelvic Physiotherapist
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 3 hours ago
CH
Osteopathic Manual Practitioner
CARESPACE Health+Wellness
Cambridge, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 3 hours ago
CH
Osteopathic Manual Practitioner
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 3 hours ago
CH
Chiropractor
CARESPACE Health+Wellness
Cambridge, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 3 hours ago
CH
Naturopathic Doctor
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 3 hours ago
CH
Chiropractor
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 3 hours ago
DC
Coordinator, Construction Services (Major Capital Infrastructure)
Defence Construction Canada
Comox, BC
- Full-time
…nearby in all seasons. If you need a break from the woods, you can kick-back and enjoy the mountainous scenery and explore the many cute cafes, bakeries, and boutiques that Comox Valley has…
Added 3 hours ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…understanding of the developmental engineering process. This role can therefore also be a great foundation for future…
Added 4 hours ago
CH
Registered Massage Therapist | CARESPACE Fischer-Hallman
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 4 hours ago
CH
Registered Massage Therapist | CARESPACE Hespeler Road
CARESPACE Health+Wellness
Cambridge, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 4 hours ago
CH
Massage Therapist - Assistant Clinic Director | CARESPACE Uptown Waterloo
CARESPACE Health+Wellness
Waterloo, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 4 hours ago
CH
Nurse Practitioner | CARESPACE Deer Ridge
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 4 hours ago
CH
Acupuncturist
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 4 hours ago
CH
Assistant Clinic Director – Management Track
CARESPACE Health+Wellness
Cambridge, ON
- Full-time
CARESPACE can do this because our model is intentionally admin-lite. We are not built around WSIB claims, MVA claims, ODSP administration, insurance-driven care plans, or funding-source…
Added 7 hours ago
WS
Marketing Administrator
Wolf Steel Ltd
Barrie, ON
- Full-time
Administration of the Napoleon’s Dealer COOP Claims platform, includes providing superior customer experience

DHL Express

Area Operations Manager Eastern Region

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: Min. 3-5 year’s management experience in a service-related organization.
Posting language: English
Posted: Oct 30, 2026

Original job description

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

DHL Express currently has an opening for an Area Operations Manager for the Eastern Region. You will lead and direct all phases of the Company’s Operations within the provinces of Quebec and Nova Scotia, to ensure that the planned performance objectives, as detailed by the strategic plan, cost controls and revenue targets are met. This leader will also act as a proactive member of the Sales resource team in the provision of Customer service solutions.

Reporting to Sr. Director of Engineering and Ground Operations for DHL Express Canada and based in Lachine, the leader who can thrive in this role will manage every aspect of local Operations. You will identify and recommend process or cost improvements and execute the Operations strategy for your area. You will identify, propose and influence business solutions; expand usage of ecommerce tools; manage telecoms; and handle recovery procedures in case of IT incidents.

You will play an active role in supporting the Sr. Director – Engineering & Ground Operations and your functional colleagues as a member of the Canadian Operations Leadership team.

How will you contribute to the success of DHL?

Establish superior customer service performance indicators and meet/exceed standards for on-time delivery, tracing, dispatching & claims, including missed pick-ups; scanning compliance; and overall service quality
Responsibility for the cost optimization of the Region including locations in Lachine, Mirabel, Quebec City and Halifax
Manage employee/labour relations through appropriate application of Collective Agreement
Manage all local Human Resources issues in alignment with Human Resources team
Ensure successful implementation, continued application and maintenance of Track and Trace technology including scanning compliance – P&D; on-hand; linking multi-piece shipments; transfer to agents
Monitor & Improve EBIT through profitable revenue growth, management of P.U.D. costs, handling; and on-time data entry
Assist in the development of the long- & short-range service centre objectives and plans for attainment
Prepare service center, profit plan, and submit for approval and execution.
Identify & track route service standards and adjust operation as required, i.e., driver cost/shipment., stops/hour, driver load & departure times.
Implement continuous improvement initiatives
Manage special projects as agreed with the Vice President.
Leading as a Successful 21st Century Manager
As a leader in DHL Express, you will:
- Provide leadership, through appropriate decision-making, communication, and motivation, to get service centre management and staff to effectively perform their duties and provide qualified people for advancement
- Organize, assign responsibility and develop, through training & counseling, competent branch staff, providing opportunities for growth and promotion
- Ensure staff compliance with established Company standards, policies and procedures,
- i.e., workplace conduct, Occupational Health & Safety, Transport of Dangerous Goods, and WCB
- Keep informed on general business conditions and activities of current and potential competitors
- Where applicable and as required, travel to and manage outlying depots
- Professional development and solid career advancement opportunities – we want you to grow within DHL!

Do you have what it takes?

5 to 7 years of management experience in a medium to large service company (preferably in transportation)
Post-secondary courses in appropriate disciplines.
Bilingual French and English
Excellent interpersonal skills.
Proven experience and success in leadership positions.
Demonstrated general accounting, finance & administration experience.
Good communication skills - written & verbal.
Demonstrated ability to manage multiple tasks/priorities.
Implemented measurements & strategies to attain goals within time constraints.
Min. 3-5 year’s management experience in a service-related organization.
Proven work experience in a union environment and negotiation skills.
Demonstrated analysis & problem-solving skills.
Word processing & spreadsheet experience.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal background check, and other background checks in order to qualify for the position.

We are an equal opportunity employer and believe we will succeed through the recruitment and development of staff who represent the broad diversity of the Canadian workforce

Apply About employer

More about this job

Responsibilities

Lead operations across Quebec and Nova Scotia, overseeing service quality, on-time delivery, cost optimization, employee relations, and regional financial performance. Develop and execute operational plans, improve processes and technology use, manage local teams and projects, and support customer service solutions.

Requirements

Candidates should have 5–7 years of management experience in a medium-to-large service company, preferably transportation, along with post-secondary coursework in a relevant discipline. Requirements also include French-English bilingualism, union-environment and negotiation experience, leadership, financial and administrative knowledge, strong communication and analytical skills, and proficiency with word processing and spreadsheets.

Skills

Operations Management
Leadership
Customer Service
Cost Optimization
Financial Management
Budgeting
Labor Relations
Human Resources Management
Continuous Improvement
Project Management
Route Planning
Performance Measurement
Negotiation
Problem-Solving
French-English Bilingual Communication

Benefits

Competitive Compensation
Professional Development
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

DHL Express
Operations Strategy
Service Centre Management
Customer Service
On-Time Delivery
Tracing
Dispatching
Claims
Missed Pick-Ups
Scanning Compliance
Track And Trace
Cost Optimization
Profitable Revenue Growth
EBIT
P.U.D. Costs
Service Centre Profit Plan
Route Service Standards
Continuous Improvement
Collective Agreement
Labor Relations
Occupational Health And Safety
Transport Of Dangerous Goods
WCB
Ecommerce Tools
Telecommunications
IT Incident Recovery
Word Processing
Spreadsheets

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