Original job description
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today…
DHL Express currently has an opening for a Causal D-DZ Driver in Ottawa, ON.
License: DZ License
Location: Ottawa, ON
Position: D-DZ Driver
Hours: This is a casual position therefore there is no set schedule. Shift availability must be between 10am and 6pm.
Wage: $24.26/hour and will increase as per the Collective Bargaining Agreement
MAIN TASKS & RESPONSIBILITIES:
ACCOUNTABILITIES/RESULTS:
Proactively manage the customer’s perception of and level of satisfaction with our service. On-time pick-up and delivery of customer shipments and completion of full route. Interact effectively with other members of the organization. Alert the Sales Department to potential customer opportunities and/or vulnerabilities. Maintain a secure and safe working environment for all staff. Follow all safety regulations from every facility and customer site. Comply with Collective Agreement. Alert Operations Management of service and safety issues immediately as they occur. Shipment processing complies 100% with Transport of Dangerous Goods requirements.Use GCA scanner for all required activities on the daily route, all scannable waybills. Delivery of all assigned material in the route area, within the specific requirements of both the customer and DHL.Pick up of all assigned customer pick-ups within the specific guidelines of the Customer and DHL. Compile and submit accurate route records daily. Inform DHL of any route irregularities and significant competitor activity. Communicate effectively with customers over the phone and in person. Deliveries and Pick-Ups. Other duties as assigned.Responsible for internal and external customer satisfaction. Professional representation of DHL always, including the maintenance and presentation of the vehicle, uniform, waybills/product.
MINIMUM REQUIREMENTS:
Thank you for your application. Those selected for an interview will be contacted.
All applicants are required to pass interviews, a criminal and other background check in order to qualify for the position.
We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.
Demonstrated ability to handle multiple tasks. Valid Full DZ License Minimum 1-year commercial driving experience is an asset. Demonstrated ability to work under pressure. Supply current drivers abstract and meet requirements outlined in the CBA. Excellent interpersonal skills. Proven Customer Service skills. Ability to lift and carry parcels, up to and including 70 lbs. per piece throughout shift as per CBA.
More about this job
Responsibilities
Complete assigned delivery and pickup routes on time, process shipments in compliance with dangerous goods requirements, and maintain accurate route records using the GCA scanner. Provide professional customer service, uphold safety standards, report service or route issues, and represent DHL professionally.
Requirements
Applicants must hold a valid full DZ license, provide a current driver's abstract, and meet the requirements of the Collective Bargaining Agreement; at least one year of commercial driving experience is an asset. Candidates should demonstrate customer service and interpersonal skills, multitasking ability, and the ability to work under pressure and lift parcels weighing up to 70 pounds; interviews and background checks are required.
Skills
- Commercial Driving
- Customer Service
- Route Completion
- On-Time Delivery
- Shipment Processing
- Dangerous Goods Compliance
- GCA Scanner Use
- Route Recordkeeping
- Interpersonal Communication
- Multitasking
- Working Under Pressure
- Safe Work Practices
- Parcel Handling
- Vehicle Presentation
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Logistics
- Customer Service & Support
- Security & Safety
Keywords
- DZ License
- Commercial Driving
- DHL Express
- Delivery
- Pickups
- Route Completion
- Customer Satisfaction
- Customer Service
- Transport of Dangerous Goods
- GCA Scanner
- Shipment Processing
- Waybills
- Route Records
- Collective Bargaining Agreement
- Driver's Abstract
- Safety Regulations
- Parcel Handling
- Background Check
- Ottawa
