Jobs in Canada

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Added 7 mins ago
Regional Leader, Hydro and Dams (Ontario & Atlantic)
WSP in Canada
Ottawa, ON
Full-time
Drive regional growth by leading strategic business development initiatives across Ontario and Atlantic Canada
Added 7 mins ago
Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
$100,000 to $150,000 CAD / year
Full-time
BrandActive is currently seeking a Manager, Client Engagement - Wayfinding to join our growing wayfinding practice. This is an opportunity to lead complex, strategic work while helping…
Added 8 mins ago
Director, Client Technology Services
Fanshawe College
London, ON
Full-time
Reporting to the Executive Director, Information Technology Services, the Director, Client Technology Services provides strategic leadership for three integrated, college-wide service…
Added 8 mins ago
Unit Aide - Maternal & Child Program
Humber River Health
Toronto, ON
Full-time
…participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical…
Added 10 mins ago
Senior Counsel, Specialized Finance
TD
Toronto, ON · Montreal, QC
Full-time
Engage stakeholders and apply influence to drive strategic initiatives, planning and/or integrating executional activities
Added 10 mins ago
Business Insights Analyst II
TD
Toronto, ON · Mississauga, ON
Full-time
…TD's Third Party Risk Product Portfolio. The role serves as a strategic partner between Procurement, Risk, Technology, and business stakeholders to drive informed decision-making,…
Added 10 mins ago
Business System Analyst
TD
Toronto, ON
Full-time
…part of our team, you'll help drive digital transformation initiatives supporting strategic platforms such as SAP Ariba, Oracle Procurement, RFX tools, Coupa Risk, and Contract Lifecycle…
Added 10 mins ago
Director, RPAS Traffic Management
NAV CANADA
Ottawa, ON
Full-time
NAV CANADA is seeking an accomplished and strategic leader to advance the future of RPAS Traffic Management (RTM) in Canada. As Director, RPAS Traffic Management, you will be responsible…
Added 10 mins ago
Incident & Emergency Management Specialist
TC Energy
Calgary, AB
Full-time
Reporting to the Manager, Incident & Emergency Management, this position provides senior-level technical leadership and subject matter expertise in incident investigations, emergency…
Added 10 mins ago
Business Development Manager - Environmental Services
Bureau Veritas
Vancouver, BC
The Senior Business Development Manager is responsible for driving profitable revenue growth and strengthening Bureau Veritas’ presence across British Columbia’s environmental testing, site…
Added 10 mins ago
Sourcing Manager, Ingredient Innovation
HelloFresh
Toronto, ON
The Product Innovation team is looking for a Sourcing Manager, Canadian New Ingredients to own the commercial and operational side of bringing new ingredients to HelloFresh. Supporting the…
Added 10 mins ago
Senior Ecommerce Account Manager, Canada
Munchkin
Milton, ON
Full-time
Reporting to the Sales Director, the Senior Ecommerce Account Manager will play a key role in accelerating Munchkin’s Ecommerce growth in Canada. This position will manage and grow Amazon…
Added 10 mins ago
Manager, Integrated Care & Experience - East Region Virtual Care Clinic (ERVCC)
Durham Community Health Centre
Oshawa, ON
The ERVCC Manager plays a pivotal leadership role within the ERVCC team. This role is responsible for the effective day-to-day management of operations, oversight of team performance,…
Added 10 mins ago
Senior Partner Marketing Manager
Reach
Remote, Canada
Full-time · Remote
As Reach’s Senior Partner Marketing Manager, you’ll build and lead marketing programs across our technology, platform, and channel partnerships. Working closely with the VP of Marketing and…
Added 10 mins ago
Solution Architect
BMO
Toronto, ON · SCC
Full-time
…security. You will provide architectural leadership across strategic initiatives, ensuring solutions are scalable, secure, resilient, and aligned with business objectives and enterprise…
Added 10 mins ago
Senior Director, Asset-Based Lending
BMO
Montreal, QC · DEMA
Full-time
We are currently seeking a Senior Director to facilitate ABL growth initiatives for the Bank through business development and excellent management of key client relationships. As one of the…
Added 10 mins ago
Portfolio Assistant
BMO
Vancouver, BC · FBT
Full-time
Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.
Added 10 mins ago
Assistant Lodge Manager, Monashees
Alterra
BC · CMH - British Columbia (Pacific)
Full-time
Position Title: Assistant Lodge Manager, Monashees
Added 10 mins ago
Analyst or Senior Analyst, Transformation
AESO
Calgary, AB · KPMG Tower
Full-time
We are seeking an Analyst or Senior Analyst to join our Transformation Management Office (TMO). Reporting to the Manager, Business Design, you will support the delivery of enterprise…
Added 10 mins ago
Manager, Project Management
Qualus
Vancouver, BC
Full-time
Power your future with Qualus in our Grid Engineering Canada business as our Manager, Project Management. Reporting to the Director of Integrated Delivery, this role directly leads a team…
Added 10 mins ago
Technical Project Manager
RTX
Mississauga, ON
Full-time
Through strategic partnerships with the supplier base, the Technical Project Manager helps achieve the company's procurement objectives for quality, delivery, and cost.
Added 23 mins ago
Senior Counsel, Specialized Finance
TD
Toronto, ON
Full-time
Engage stakeholders and apply influence to drive strategic initiatives, planning and/or integrating executional activities
Added 23 mins ago
BIM/GIS Delivery Manager
Bechtel Corporation
Toronto, ON
Full-time
The Senior BIM/GIS Delivery Manager provides strategic leadership for BIM, GIS, Information Management, and Digital Delivery across the Ontario Line Project. Working within the Project…
Added 23 mins ago
Senior Investment Coordinator
OPTrust
Toronto, ON
Contract
Build and maintain effective relationships with key stakeholders, service providers, and business partners to support team objectives and strategic initiatives.
Added 23 mins ago
Assistant Superintendent Transportation
CN
Winnipeg, MB
Full-time
Build network relationships to support strategic initiatives.

DHL Express

Sr Operations Supervisor

Mount Hope, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: 3 years’ warehouse/on road operations experience in courier industry.
Posting language: English
Posted: Sep 25, 2026

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Original job description

What makes DHL great?  Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.  Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today…

DHL Express currently has an opening for a Sr Operations Supervisor in YHM HML.  This role will provide “hands-on” proactive management of the employees engaged in the daily pick-up, handling and delivery of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. Implements new procedures to improve operational effectiveness and provides performance reports for management as required. Acts as a proactive member of the Sales resource team in the provision of Customer service solutions. This position will act as the leader amongst the Supervisor team.

How will you contribute to the success of DHL?

Recruits, orients, trains, schedules, manages and recommends discipline for all operations staff.
Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.
Ensures timely and accurate handling of outgoing freight daily, in accordance with established standards and procedures.
Completes accurate and timely reports for management as required (staff schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, health and safety, load quality, arrival/departure, etc).
Ensures successful implementation & continued application of scanning technology.
Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate staff.
Ensures sufficient staff resources, materials and supplies on hand at all times.
Ensures warehouse is organized and set up for next shift.
Maintains equipment, in safe, efficient operating condition at all times.
Establishes/maintains a proactive safety program in compliance with legislative requirements and the collective agreement.
Investigates employee complaints/grievances, prepares written replies and liaisons with the Manager, Employee Relations & Service Centre Manager re: final responses.
Establishes/maintains a proactive security program to safeguard the company’s physical assets.
Implements & follows up on Customer Service solutions as determined by Sales resource team.
Identifies/tracks/adjusts operation to meet service standards by auditing & measuring productivity and results.
Reroutes/guides operations as necessary to meet operation changes & emergencies.
Updates operations and sales management on issues as required.
Addresses Customer complaints and escalated items in a professional, expedient manner
Performs other assignments (i.e., assists Service Centre Manager) as required.
Responsible for internal and external Customer satisfaction.
All materials, on-hand & on road and exported are scanned.
All inbound freight ready for delivery put on road and serviced as per Global SOP and productivity requirements
Ensures pick-up and delivery standards are met.
Identifies and addresses root causes (not just treats symptoms) of service failures.
Ensures staff overtime/ costs is within approved budget.
Ensures compliance with Transport of Dangerous Goods and WHMIS.

Do you have what it takes?

Excellent interpersonal skills.
Proven communication skills - written & oral
Demonstrated leadership, analysis & problem solving skills.
Very good PC skills (Office suite of applications, Word, Excel, Outlook, Powerpoint).
Working knowledge/interpretation of Collective Agreements & Occupational Health & Safety Act.
Demonstrated drive, initiative & flexibility to ensure task completion.
Demonstrated time management & organization skills.
College or University designation in an appropriate discipline.
Manage multiple activities/deadlines.
Demonstrated leadership skills.
Demonstrated ability to be assertive.
3 years’ warehouse/on road operations experience in courier industry.
Knowledge & compliance with Dangerous Goods/WHMIS special handling procedures.
Prior working experience with quality/process improvement initiatives.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal check for all countries lived in for the past 5 years and other background check in order to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

Apply About employer

More about this job

Responsibilities

Leads daily pickup, freight handling, and delivery operations, including staffing, training, scheduling, performance measurement, and ensuring service, productivity, and cost standards are met. Maintains safe and secure operations, ensures compliance and accurate scanning and reporting, resolves customer and employee issues, and implements service and process improvements.

Requirements

Requires a college or university designation in an appropriate discipline and three years of warehouse or on-road operations experience in the courier industry. Candidates should demonstrate leadership, communication, analytical, organizational, and problem-solving skills, with knowledge of collective agreements, occupational health and safety, Dangerous Goods and WHMIS procedures, and quality or process improvement.

Skills

Leadership
Communication
Interpersonal Skills
Problem Solving
Analysis
Time Management
Organization
Assertiveness
Staff Scheduling
Employee Training
Performance Management
Customer Service
Process Improvement
Warehouse Operations
Safety Compliance
Dangerous Goods Handling

Visa sponsorship

Not detected in the job text

Keywords

Courier Operations
Warehouse Operations
On-Road Operations
Pickup And Delivery
Freight Handling
Staff Scheduling
Recruitment
Employee Training
Performance Management
Productivity Measurement
Quality Measurement
Cost Control
Customer Service
Scanning Technology
Global Standard Operating Procedures
Collective Agreements
Occupational Health And Safety Act
Dangerous Goods
WHMIS
Safety Program
Security Program
Process Improvement
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Payroll Documentation
Load Quality
Service Standards

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