Jobs in Canada

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Added 6 mins ago
Associé(e) couvre plancher (temps partiel)
The Home Depot Canada
Laval, QC
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 6 mins ago
MANAGER
Bikini Village
Kelowna, BC · Greater Kelowna Metropolitan Area
Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 6 mins ago
Préparateur(trice) de commandes, soir et fin de semaine (temps partiel)
The Home Depot Canada
Granby, QC
Part-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 6 mins ago
Associé aux ventes plomberie et électricité (temps partiel)
The Home Depot Canada
Granby, QC
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 6 mins ago
Associé(e) aux ventes, bois et matériaux (temps partiel)
The Home Depot Canada
Sherbrooke, QC
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 6 mins ago
Associé(e) bois et matériaux (temps partiel)
The Home Depot Canada
Laval, QC
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 6 mins ago
Millwork Sales Associate Part Time - 7022 Sudbury
The Home Depot Canada
Sudbury, ON · Greater Sudbury, ON
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 6 mins ago
Lumber Sales Part Time - BURLINGTON
The Home Depot Canada
Burlington, ON
Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 20 mins ago
Retail Shift Leader
Canna Cabana
Calgary, AB · Westbrook, Calgary, AB
Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 20 mins ago
Field Service Technician
Wiseworth Canada Industries Ltd.
Edmonton, AB
Full-time
We are proud to be the largest compressed air sales and service provider in Western Canada, recently recognized as Top Ingersoll Rand Distributor in North America and awarded the Consumer…
Added 20 mins ago
Relationship Manager, Business Markets
Royal Bank of Canada
Winnipeg, MB
Full-time
Minimum of 2 years of relevant banking experience, preferably in a sales focused role.
Added 20 mins ago
Team Lead (Full time) - Georgian Mall
Reitmans (Canada) Ltée/Ltd
Barrie, ON
Full-time
Model a customer-first mindset by leading on the sales floor, resolving customer concerns, and ensuring every interaction reflects our service standards.
Added 35 mins ago
Multi-Family Junior Property Accountant (Toronto)
Kipling Group
Toronto, ON
Full-time
Company Overview: Since 2007, Kipling Group has been one of Canada’s largest Canadian-owned, independent, full-service property management firms. With more than 130 professionals, the…
Added 35 mins ago
ASSISTANT MANAGER
Bikini Village
Red Deer, AB
Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 35 mins ago
ACTING ASSISTANT MANAGER
Bikini Village
Red Deer, AB
Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 35 mins ago
Team Manager
Jaguar Land Rover Dealer
Orangeville, ON
Full-time
Role Description The Team Manager is a full-time, on-site role based at a Jaguar Land Rover dealer in Vaughan, ON. This role is responsible for leading a team within the dealership - such…
Added 35 mins ago
Associé(e) aux ventes - Peinture - Temps plein
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 36 mins ago
Part Time Bridal Sales
David's Bridal
Toronto, ON · Scarborough, ON
Part-time
…customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 36 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Dieppe, NB
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 51 mins ago
Customer Service Administrator
Transx Ltd
New Westminster, BC
The TransX Group of Companies has an exciting opportunity for a Customer Service Administrator to join the Terminal Operations department in Vancouver. Reporting to the Terminal Manager,…
Added 51 mins ago
General Manager - Fenestration
Quincaillerie Richelieu Ltee
Kitchener, ON
Full-time
As the General Manager you will be responsible of overseeing the growth of Fenestration Business in existing and new markets. Under the supervision of Vice President of Specialized…
Added 51 mins ago
Project Coordinator - Security Systems
Convergint Technologies Ltd
Calgary, AB
Provides diagnostic and troubleshooting support to existing customers, sales team and service department as necessary for possible problems including electrical and installation problems.
Added 51 mins ago
Lead Custom Order Product Specialist / Engineer - Electrical
Eaton Corporation
Milton, ON
Full-time
…product support for various departments such as Marketing, Sales, Customer Service, Services and plant manufacturing. The engineer will ensure design accuracy and compliance with customer…
Added 1 hour ago
Moncler Team Lead - Yorkdale Shopping Centre, Toronto
BoF Careers
Toronto, ON · Greater Toronto Area, Canada
Full-time
As a Team Lead, you will be an ambassador of the Brand. You will assist the Store Director/Store Manager and/or Client Advisor Manager (CAM) to coach and develop the team, build Client…
Added 1 hour ago
Contracting Specialist (TruStone Financial)
THE EMPIRE LIFE INS. CO
Burnaby, BC · London, ON · Mississauga, ON
Full-time
We are an MGA (Managing General Agent), an intermediary contracted by insurers to operate on their behalf to facilitate sales and support of life and health insurance and investment…

DHL Express

Sr Operations Supervisor

Mount Hope, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: 3 years’ warehouse/on road operations experience in courier industry.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

What makes DHL great?  Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.  Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today…

DHL Express currently has an opening for a Sr Operations Supervisor in YHM HML.  This role will provide “hands-on” proactive management of the employees engaged in the daily pick-up, handling and delivery of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. Implements new procedures to improve operational effectiveness and provides performance reports for management as required. Acts as a proactive member of the Sales resource team in the provision of Customer service solutions. This position will act as the leader amongst the Supervisor team.

How will you contribute to the success of DHL?

Recruits, orients, trains, schedules, manages and recommends discipline for all operations staff.
Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.
Ensures timely and accurate handling of outgoing freight daily, in accordance with established standards and procedures.
Completes accurate and timely reports for management as required (staff schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, health and safety, load quality, arrival/departure, etc).
Ensures successful implementation & continued application of scanning technology.
Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate staff.
Ensures sufficient staff resources, materials and supplies on hand at all times.
Ensures warehouse is organized and set up for next shift.
Maintains equipment, in safe, efficient operating condition at all times.
Establishes/maintains a proactive safety program in compliance with legislative requirements and the collective agreement.
Investigates employee complaints/grievances, prepares written replies and liaisons with the Manager, Employee Relations & Service Centre Manager re: final responses.
Establishes/maintains a proactive security program to safeguard the company’s physical assets.
Implements & follows up on Customer Service solutions as determined by Sales resource team.
Identifies/tracks/adjusts operation to meet service standards by auditing & measuring productivity and results.
Reroutes/guides operations as necessary to meet operation changes & emergencies.
Updates operations and sales management on issues as required.
Addresses Customer complaints and escalated items in a professional, expedient manner
Performs other assignments (i.e., assists Service Centre Manager) as required.
Responsible for internal and external Customer satisfaction.
All materials, on-hand & on road and exported are scanned.
All inbound freight ready for delivery put on road and serviced as per Global SOP and productivity requirements
Ensures pick-up and delivery standards are met.
Identifies and addresses root causes (not just treats symptoms) of service failures.
Ensures staff overtime/ costs is within approved budget.
Ensures compliance with Transport of Dangerous Goods and WHMIS.

Do you have what it takes?

Excellent interpersonal skills.
Proven communication skills - written & oral
Demonstrated leadership, analysis & problem solving skills.
Very good PC skills (Office suite of applications, Word, Excel, Outlook, Powerpoint).
Working knowledge/interpretation of Collective Agreements & Occupational Health & Safety Act.
Demonstrated drive, initiative & flexibility to ensure task completion.
Demonstrated time management & organization skills.
College or University designation in an appropriate discipline.
Manage multiple activities/deadlines.
Demonstrated leadership skills.
Demonstrated ability to be assertive.
3 years’ warehouse/on road operations experience in courier industry.
Knowledge & compliance with Dangerous Goods/WHMIS special handling procedures.
Prior working experience with quality/process improvement initiatives.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal check for all countries lived in for the past 5 years and other background check in order to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

Apply About employer

More about this job

Responsibilities

Leads daily pickup, freight handling, and delivery operations, including staffing, training, scheduling, performance measurement, and ensuring service, productivity, and cost standards are met. Maintains safe and secure operations, ensures compliance and accurate scanning and reporting, resolves customer and employee issues, and implements service and process improvements.

Requirements

Requires a college or university designation in an appropriate discipline and three years of warehouse or on-road operations experience in the courier industry. Candidates should demonstrate leadership, communication, analytical, organizational, and problem-solving skills, with knowledge of collective agreements, occupational health and safety, Dangerous Goods and WHMIS procedures, and quality or process improvement.

Skills

Leadership
Communication
Interpersonal Skills
Problem Solving
Analysis
Time Management
Organization
Assertiveness
Staff Scheduling
Employee Training
Performance Management
Customer Service
Process Improvement
Warehouse Operations
Safety Compliance
Dangerous Goods Handling

Visa sponsorship

Not detected in the job text

Keywords

Courier Operations
Warehouse Operations
On-Road Operations
Pickup And Delivery
Freight Handling
Staff Scheduling
Recruitment
Employee Training
Performance Management
Productivity Measurement
Quality Measurement
Cost Control
Customer Service
Scanning Technology
Global Standard Operating Procedures
Collective Agreements
Occupational Health And Safety Act
Dangerous Goods
WHMIS
Safety Program
Security Program
Process Improvement
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Payroll Documentation
Load Quality
Service Standards

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