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Added 15 mins ago
Distribution Center Operations Supervisor - 6 Month Contract
TJX Canada – Winners, Marshalls, HomeSense
Delta, BC
$76,620 to $107,268 CAD / year
Full-time
We're seeking a Distribution Center Operations Supervisor - 6 Month Contract to join our fast-paced, dynamic Distribution Centre team! This is your chance to step into a leadership role…
Added 2 hours ago
Product Operations Lead | SASKATOON
lululemon
Saskatoon, SK
Full-time
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create…
Added 4 hours ago
Warehouse Supervisor
Uline
Milton, ON · Toronto, ON
Full-time
Are you a proven warehouse leader and champion for collaboration, training and teamwork? Then you belong at Uline! As a Warehouse Supervisor, you’ll work hands-on to help lead Uline’s daily…
Added 4 hours ago
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
Sidney, BC
Full-time
Replenish inventory levels based on supervisor’s directions.
Added 5 hours ago
Sanitation Technician - Sanitation - Night
Give and Go Prepared Foods
Toronto, ON
Keep Area Leader/Supervisor informed of any unsanitary practices that may be occurring in the plant.
Added 6 hours ago
Shipper / Receiver I
Westlake Royal Building Products
Ottawa, ON
Full-time
Training & Development - Access to multiple platforms of learning (online, in person, 3rd party training institutions)
Added 6 hours ago
Lot Associate Part Time - 7052 Regina
The Home Depot Canada
Regina, SK
Part-time
Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
Added 8 hours ago
Associé(e) à la mise en marché - temporaire (temps plein)
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
Full-time
Reports to Merchandising Execution Supervisor (MEAS)
Added 8 hours ago
Associé Stationnement (temps partiel)
The Home Depot Canada
Montreal, QC
Part-time
Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
Added 9 hours ago
Warehouse Associate, Shipper Receiver, Driver, Full Time
Group Compass Ltee
Pickering, ON
Full-time
Performs all related requests, tasks and processes as required from operations supervisor/manager.
Added 9 hours ago
SPÉCIALISTE, PROTECTION DES RESSOURCES
The Home Depot Canada
Ottawa, ON
Full-time
Reports to Asset protection Specialist Supervisor or District Asset Protection Manager
Added 9 hours ago
Project Coordinator - Security Systems
Convergint Technologies Ltd
Calgary, AB
What you’ll do with “Our Training and Your Experience”
Added 10 hours ago
Dock Coordinator (Night Shift)
Groupe Robert
Mississauga, ON
Full-time
Under the direction of the Dock Supervisor, the incumbent will follow the directions given and ensure the management of the team while offering quality services and having the interests of…
Added 10 hours ago
Shipper/Receiver
Richardson International
Oakville, ON
Full-time
Participating actively in incident investigations, training, and other health and safety initiatives
Added 11 hours ago
Lot Associate: Part-time - VERNON
The Home Depot Canada
Vernon, BC
Part-time
Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.
Added 11 hours ago
Electrical Supervisor
St. Joseph Communications
Concord, ON
$45 to $50 CAD / hour
Added 11 hours ago
Warehouse Associate - Richmond
ContainerWorld Forwarding Services Inc
Richmond, BC
$23 CAD / hour
Part-time
Working mainly independently with guidance from Warehouse Supervisor as required, prepare products for shipment, and receive incoming products.
Added 11 hours ago
Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot Canada
Ottawa, ON
Full-time
Reports to Asset protection Specialist Supervisor or District Asset Protection Manager
Added 11 hours ago
SPÉCIALISTE, PROTECTION DES RESSOURCES
The Home Depot Canada
Ottawa, ON
Full-time
Reports to Asset protection Specialist Supervisor or District Asset Protection Manager
Added 11 hours ago
Loss Prevention Specialist Full Time (OTTAWA AREA)
The Home Depot Canada
Ottawa, ON
Full-time
Reports to Asset protection Specialist Supervisor or District Asset Protection Manager
Added 11 hours ago
Site Director
HelloFresh
Mississauga, ON
Define, improve, and setup standard processes, onboarding, and training in all fulfillment processes - Warehouse, Portioning, and Pick & Pack
Added 11 hours ago
Lead Warehouse Associate
White Cap Canada
Oshawa, ON
Full-time
Perform general warehouse operations and support management by acting as first line of assistance for associates. Dependent on volume/size of the facility, may have specialized tasks or…
Added 12 hours ago
Laboratory Warehouse Assistant (General Labour)
ALS
North Vancouver, BC · CAN - BC - North Vancouver
Full-time
We are seeking a Laboratory/Warehouse Assistant – Workflow Operator to support our pulp storage function and help keep laboratory workflows moving efficiently. This role will work closely…
Added 12 hours ago
YWG Ramp Agent
The Talent Team at Perimeter Aviation
Winnipeg, MB
Communicate effectively with other Ramp Agents, the Ramp Supervisor and the Aircraft Load Coordinator to meet deadlines safely and efficiently
Added 12 hours ago
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
Calgary, AB · Sage Hill Thrift Store
Full-time
Replenish inventory levels based on supervisor’s directions.

DHL Express

Sr Operations Supervisor

Mount Hope, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: 3 years’ warehouse/on road operations experience in courier industry.
Posting language: English
Posted: Sep 25, 2026

Apply About employer

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Original job description

What makes DHL great?  Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.  Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today…

DHL Express currently has an opening for a Sr Operations Supervisor in YHM HML.  This role will provide “hands-on” proactive management of the employees engaged in the daily pick-up, handling and delivery of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. Implements new procedures to improve operational effectiveness and provides performance reports for management as required. Acts as a proactive member of the Sales resource team in the provision of Customer service solutions. This position will act as the leader amongst the Supervisor team.

How will you contribute to the success of DHL?

Recruits, orients, trains, schedules, manages and recommends discipline for all operations staff.
Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.
Ensures timely and accurate handling of outgoing freight daily, in accordance with established standards and procedures.
Completes accurate and timely reports for management as required (staff schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, health and safety, load quality, arrival/departure, etc).
Ensures successful implementation & continued application of scanning technology.
Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate staff.
Ensures sufficient staff resources, materials and supplies on hand at all times.
Ensures warehouse is organized and set up for next shift.
Maintains equipment, in safe, efficient operating condition at all times.
Establishes/maintains a proactive safety program in compliance with legislative requirements and the collective agreement.
Investigates employee complaints/grievances, prepares written replies and liaisons with the Manager, Employee Relations & Service Centre Manager re: final responses.
Establishes/maintains a proactive security program to safeguard the company’s physical assets.
Implements & follows up on Customer Service solutions as determined by Sales resource team.
Identifies/tracks/adjusts operation to meet service standards by auditing & measuring productivity and results.
Reroutes/guides operations as necessary to meet operation changes & emergencies.
Updates operations and sales management on issues as required.
Addresses Customer complaints and escalated items in a professional, expedient manner
Performs other assignments (i.e., assists Service Centre Manager) as required.
Responsible for internal and external Customer satisfaction.
All materials, on-hand & on road and exported are scanned.
All inbound freight ready for delivery put on road and serviced as per Global SOP and productivity requirements
Ensures pick-up and delivery standards are met.
Identifies and addresses root causes (not just treats symptoms) of service failures.
Ensures staff overtime/ costs is within approved budget.
Ensures compliance with Transport of Dangerous Goods and WHMIS.

Do you have what it takes?

Excellent interpersonal skills.
Proven communication skills - written & oral
Demonstrated leadership, analysis & problem solving skills.
Very good PC skills (Office suite of applications, Word, Excel, Outlook, Powerpoint).
Working knowledge/interpretation of Collective Agreements & Occupational Health & Safety Act.
Demonstrated drive, initiative & flexibility to ensure task completion.
Demonstrated time management & organization skills.
College or University designation in an appropriate discipline.
Manage multiple activities/deadlines.
Demonstrated leadership skills.
Demonstrated ability to be assertive.
3 years’ warehouse/on road operations experience in courier industry.
Knowledge & compliance with Dangerous Goods/WHMIS special handling procedures.
Prior working experience with quality/process improvement initiatives.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal check for all countries lived in for the past 5 years and other background check in order to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

Apply About employer

More about this job

Responsibilities

Leads daily pickup, freight handling, and delivery operations, including staffing, training, scheduling, performance measurement, and ensuring service, productivity, and cost standards are met. Maintains safe and secure operations, ensures compliance and accurate scanning and reporting, resolves customer and employee issues, and implements service and process improvements.

Requirements

Requires a college or university designation in an appropriate discipline and three years of warehouse or on-road operations experience in the courier industry. Candidates should demonstrate leadership, communication, analytical, organizational, and problem-solving skills, with knowledge of collective agreements, occupational health and safety, Dangerous Goods and WHMIS procedures, and quality or process improvement.

Skills

Leadership
Communication
Interpersonal Skills
Problem Solving
Analysis
Time Management
Organization
Assertiveness
Staff Scheduling
Employee Training
Performance Management
Customer Service
Process Improvement
Warehouse Operations
Safety Compliance
Dangerous Goods Handling

Visa sponsorship

Not detected in the job text

Keywords

Courier Operations
Warehouse Operations
On-Road Operations
Pickup And Delivery
Freight Handling
Staff Scheduling
Recruitment
Employee Training
Performance Management
Productivity Measurement
Quality Measurement
Cost Control
Customer Service
Scanning Technology
Global Standard Operating Procedures
Collective Agreements
Occupational Health And Safety Act
Dangerous Goods
WHMIS
Safety Program
Security Program
Process Improvement
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Payroll Documentation
Load Quality
Service Standards

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