Jobs in Canada

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Added 1 month ago
TH
Associé(e) aux ventes - Quincaillerie (Temps plein)
The Home Depot
Canada
- Full-time
Using empowerment program when necessary to satisfy customers
Added 1 month ago
YH
Facility Manager
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Full-time
We are currently seeking an experienced and dedicated Facility Manager to lead the operations of our Housekeeping, Laundry, and Maintenance departments and ensure the ongoing safety,…
Added 1 month ago
JT
Interim Manager, Community Outreach and Employment Services, Job ID #143
JVS Toronto
Toronto, ON
- Contract
Oversee program operations to ensure high quality services and achieving targets
Added 1 month ago
SB
Account Manager (Mandatory Travel)
Scandinavian Building Services
Saskatoon, SK
- Full-time
…Connect. As we continue to grow we are looking to add an Account Manager in Saskatoon, SK to the Scandi…
Added 1 month ago
SP
Project Manager/Senior Project Manager (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
Travel to construction sites as needed; valid driver’s license required
Added 1 month ago
CC
cleaning service manager
Crystal Clean Janitorial Services
Calgary, AB
- Full-time
Participates in a government or community program or initiative that supports youth employment
Added 1 month ago
J&
Senior Finance Manager, Surgery Canada
Johnson & Johnson
Markham, ON
- Full-time
We are searching for the best talent for a Senior Finance Manager, Surgery Canada to be in Markham, ON.
Added 1 month ago
DE
Sr Operations Supervisor
DHL Express
Mount Hope, ON
- Full-time
Investigates employee complaints/grievances, prepares written replies and liaisons with Employee Relations, Operations Manger, and Sr. Gateway Operations Manager re: final responses.
Added 1 month ago
M
Survey Assistant, Medicine Hat
Midwest
Medicine Hat, AB
- Full-time
Perform other duties as assigned by Crew Chief and Field Operations Manager.
Added 1 month ago
FH
Events Sales and Services Manager
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
Computer literate with Delphi, Microsoft Office and Property Manager
Added 1 month ago
FH
Health Club & Recreation Manager
Fairmont Hotels & Resorts
Whistler, BC
- Full-time
CPR and First Aid Certification required
Added 1 month ago
CO
Manager, Capital & Corporate Finance
City of Grande Prairie
Grande Prairie, AB
- Full-time
Reporting to the Director, Financial Management, the Manager, Capital & Corporate Finance, provides strategic leadership and oversight for the City’s corporate asset management program,…
Added 1 month ago
G
Spécialiste Assurance Qualité - Conformité des Projets / Quality Assurance Specialist - Project Compliance
Galderma
Montreal, QC
- Full-time
…routine commercial manufacturing. Reporting directly to the Manager, Quality Assurance, the role provides expert review and approval within delegated authority and supports regulatory…
Added 1 month ago
CO
Lead, Services and Programs (Youth Program Lead)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Part-time
Must hold current CPR and First Aid Certificate for designated programs/services
Added 1 month ago
JR
Spécialiste, Approvisionnement , R&D et Introduction de Nouveaux Produits / Specialist, Sourcing, R&D and New Product Introduction
Jubilant Radiopharma
Kirkland, QC
- Full-time
Reporting to the Manager, Sourcing, this role is responsible for sourcing raw materials and finished goods in support of Research & Development (R&D) and New Product Introduction…
Added 1 month ago
V
Financial Services Representative (BCGEU) - South Burnaby
Vancity
Burnaby, BC
- Part-time
This is a Part-Time, Permanent role based at our South Burnaby Community Branch (Branch 17) and will report directly to the Assistant Branch Manager.
Added 1 month ago
FH
Server, Full-Time (Parental Leave Contract | October 2026 - June 2027)
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Vancouver, BC
- Full-time
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Generous perks - Enjoy discounted rates at over 5,800 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for…
Added 1 month ago
CO
Maintenance Supervisor
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Must possess a working knowledge of the Occupational Health and Safety Act
Added 1 month ago
AF
Senior Manager, SSU Finance (15 Month Term)
ATB Financial
Calgary, AB
- Contract
As ATB’s next Senior Manager, SSU Finance, reporting to the Director, SSU Finance, you are a key team member partnering with several Strategic Support Units (SSU) on all financial matters,…
Added 1 month ago
EC
Admin Support (4)- Warehouse Program Assistant
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
- Full-time
…position provides comprehensive administrative support to the Manager and Supervisor, Warehouse Services and plays an important role in keeping Warehouse Services operations organized and…
Added 1 month ago
CH
Executive Assistant
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…position will: Relay pertinent/key information to and from the Manager to ensure all parties are briefed; Provide support and project coordination for communications projects, events, and…
Added 1 month ago
VI
Development Manager, Institutional Grants
Vector Institute
Toronto, ON
- $64,400 to $80,500 CAD / year
- Full-time
…Reporting to the Director, Strategic Partnerships, the Development Manager, Institutional Grants will manage a grant portfolio for the Vector Institute while developing necessary business…
Added 1 month ago
C
Agronomy Summer Student - Lacombe - Central Alberta Co-op
Co-op
Lacombe, AB
- Full-time
Perform additional duties as assigned by the manager
Added 1 month ago
S
Department Manager, Centre of Store
Save-On-Foods
Surrey, BC · South Point - Surrey BC
- Full-time
This is a full-time position, 40 hours per week, and the successful applicant must have open availability
Added 1 month ago
S
Department Manager, Wine
Save-On-Foods
Surrey, BC · Fleetwood - Surrey BC
- Full-time
This is a full-time position, 40 hours per week, and the successful applicant must have open availability

DHL Express

Sr Operations Supervisor

Mount Hope, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3 years’ warehouse/on road operations experience in courier industry.
Posting language: English
Posted: Oct 1, 2026

Original job description

What makes DHL great?  Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.  Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today…

DHL Express currently has an opening for a Sr Operations Supervisor in YHM GTW.  This role will provide “hands-on” proactive management of the employees engaged in the daily pick-up, handling and delivery of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. Implements new procedures to improve operational effectiveness and provides performance reports for management as required. Acts as a proactive member of the Sales resource team in the provision of Customer service solutions. This position will act as the leader amongst the Supervisor team.

How will you contribute to the success of DHL?

Recruits, orients, trains, schedules, manages and recommends discipline for all frontline unionized and salaried staff.
Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.
Ensures timely and accurate handling, inclusive of scanning and GSOP compliance, of incoming and or outgoing freight daily, in accordance with established standards and procedures.
Completes accurate and timely reports for management as required (staffing schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, health and safety, load quality, DF Compliance, regulatory reporting, etc).
Ensures successful implementation & continued application of AQCC, process enhancements, driving continuous improvement, etc.
Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate frontline unionized and salaried staff.
Ensures sufficient staff resources, materials and supplies on hand always.
Ensures warehouse is organized and set up for successful operations and manages successful shift exchanges.
Maintains equipment, in safe, efficient operating condition always.
Establishes/maintains a proactive programs in compliance with regulatory bodies, legislative requirements, and the collective agreement.
Investigates employee complaints/grievances, prepares written replies and liaisons with Employee Relations, Operations Manger, and Sr. Gateway Operations Manager re: final responses.
Establishes/maintains a proactive security program to safeguard the company’s physical assets.
Implements & follows up on Customer Service solutions as determined by COG / Sales resource team.
Identifies/tracks/adjusts operation to meet service standards by auditing & measuring productivity and results.
Updates operations, customer service, and sales management on issues as required, and address complaints and escalations in a professional expedient manner.
Performs other assignments like managing daily operations and stake holder management in the absence of Operations Managers.
Identifies and addresses root causes for service failures.
Ensures staff overtime/ costs is within approved budget.
Ensures compliance with, CBSA, Transport Canada, IATA, CLC, OHSE, and other regulatory bodies as needed.
Complete initial and continuous training on the CIS Medical Express Awareness, CIS Awareness trainings, and GDP principles; such training is to be proactively monitored to adhere to completion by staff/contractors as applicable
Have a complete understanding of the Global SOP, Life Science GDP Policy, and Standards to be able to perform PD, GEMBA, self-assessment, and act as required within their facility, with staff and sub-contractors as applicable.
Action and drive any corrective actions for compliance, continuous improvements for GDP as noted in GRID or as raised to the facility via WMX Support teams, customers, or others.
All subcontracting activities that may affect GDP compliance and overall quality assurance in their area of responsibility are monitored
GDP-related tasks, documents, and records are adhered to where applicable
Follow compliance with local regulatory requirements related to GDP
Any delegated responsibilities are documented for accountability
Lead as required for the agreed Customer onsite meeting and the Customer requested audit

Do you have what it takes?

Excellent interpersonal skills.
Proven communication skills - written & oral
Demonstrated leadership, analysis & problem-solving skills.
Very good PC skills (Office suite of applications, Word, Excel, Outlook, PowerPoint).
Working knowledge/interpretation of Collective Agreements & Occupational Health & Safety Act.
Demonstrated drive, initiative & flexibility to ensure task completion.
Demonstrated time management & organization skills.
College or University designation in an appropriate discipline.
Manage multiple activities/deadlines.
Demonstrated leadership skills.
Demonstrated ability to be assertive.
3 years’ warehouse/on road operations experience in courier industry.
Knowledge & compliance with Dangerous Goods/WHMIS special handling procedures.
Prior working experience with quality/process improvement initiatives.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal check for all countries lived in for the past 5 years and other background check to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

Internal Transfer Application Form Link: Internal Transfer Application Form (Employee) – Fill out for

Acknowledgment

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead daily warehouse and courier operations, supervising unionized and salaried staff while ensuring safe, accurate, timely, and cost-effective freight handling. Drive service quality and continuous improvement, manage customer escalations and compliance requirements, and oversee staffing, equipment, reporting, and shift transitions.

Requirements

Requires at least three years of warehouse or on-road operations experience in the courier industry, along with leadership, communication, organization, and problem-solving abilities. Candidates should have a college or university designation in an appropriate discipline, knowledge of collective agreements and occupational health and safety, and familiarity with dangerous goods procedures and process improvement.

Skills

Leadership
Interpersonal Communication
Written Communication
Problem-Solving
Analysis
Staff Recruitment And Training
Scheduling And Workforce Management
Operational Management
Productivity And Cost Management
Continuous Improvement
Customer Service
Collective Agreement Interpretation
Occupational Health And Safety
Dangerous Goods Handling
Quality And Process Improvement
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Operations
Courier Operations
Freight Handling
Pickup And Delivery
Unionized Workforce
Staff Recruitment
Staff Training
Workforce Scheduling
Productivity Measurement
Cost Control
Quality Management
Continuous Improvement
Customer Service
Global Standard Operating Procedures
Good Distribution Practice
Medical Express Awareness
Dangerous Goods
WHMIS
Occupational Health And Safety
Collective Agreements
Regulatory Compliance
CBSA
Transport Canada
IATA
CIS Awareness Training
GRID
Microsoft Office
Word
Excel
Outlook

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Jobs in Canada