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Added 3 mins ago
B
Associate Property Manager
BGIS
Winnipeg, MB
- Full-time
Reporting to the Property Manager, the Associate Property Manager will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop,…
Added 3 mins ago
WI
Senior Archaeologist
WSP in Canada
London, ON
- Full-time
Serve as Project Manager, overseeing scope, budgets, schedules, quality, and client communications.
Added 3 mins ago
SI
Finance Manager
StoneRidge Insurance Brokers
Hamilton, ON
- Full-time
StoneRidge Insurance Brokers is seeking an experienced Financial Manager to oversee the financial management of our real estate portfolio and related entities. You’ll lead accounting…
Added 3 mins ago
FS
Regional Sales Manager- Municipal- South Central Ontario
Federal Signal Corporation
Toronto, ON
- Full-time
We are seeking a Regional Sales Manager to join our team. As the Regional Sales Manager, you’ll be responsible for representing and selling all products distributed by the Company in…
Added 3 mins ago
SS
Compensation Manager
Summit Search Group
Toronto, ON
- $82,000 to $135,000 CAD / year
- Full-time
The Manager, Compensation serves as a subject matter expert responsible for the development, implementation, regulation and administration of all compensation programs, policies and…
Added 3 mins ago
M
Marketing Operations Manager
MAVAN
Toronto, ON
- $100,000 CAD / year
- Contract
We are looking for a Marketing Operations Manager to join the Lyft Business marketing team in Toronto. This person owns campaign deployment inside our marketing systems, taking requests…
Added 3 mins ago
V
Senior Software Engineer
Virtusa
Toronto, ON
- Full-time
The Senior Project Manager will own the end-to-end delivery of complex software projects, ensuring implementation is on-time, within budget, and of high quality. This role requires strong…
Added 3 mins ago
AA
Responsable de la gestion des fournisseurs / Supplier Chain & Quality management
Airbus Aircraft
Montreal, QC
- Full-time
Rendre compte des performances opérationnelles des fournisseurs à la direction des opérations d'approvisionnement.
Added 3 mins ago
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Global Delivery Manager (IT- SaaS)
Equisoft
Montreal, QC · HYBRID - Montreal, Canada
- Full-time
…navigate the challenges of digital transformation – powered by a business needs-driven approach, deep industry knowledge, cutting-edge technologies, and multicultural team of experts based…
Added 3 mins ago
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Laboratory Warehouse Assistant (General Labour)
ALS
North Vancouver, BC · CAN - BC - North Vancouver
- Full-time
…production targets while also providing support across laboratory operations during seasonal and workflow…
Added 5 mins ago
DL
Finance manager
Dexter Logistics
Bolton, ON · Etobicoke, ON
- $63 to $75 CAD / hour
- Full-time
- Hybrid
Coordinate the organization’s financial operations and budget activities in order to optimize financial performance
Added 9 mins ago
CS
Operations manager - trade, broadcasting and other services
CDI Spaces
Edmonton, AB
- From $165,600 CAD / year
- Full-time
- On-site
Added 10 mins ago
CT
Store manager - retail
Canadian Tire
Concord, ON
- From $43.27 CAD / hour
- Full-time
- On-site
Added 16 mins ago
DB
Hotel front office manager
Doubletree by Hilton Toronto Downtown
Toronto, ON
- From $57,595.2 CAD / year
- Full-time
- On-site
Develop and implement policies and procedures for daily operations
Added 16 mins ago
GC
Assistant manager - retail trade
GESTION CHARNY PHARMA INC.
Lévis, QC
- From $22 CAD / hour
- Full-time
- Contract
- On-site
Added 18 mins ago
AA
Business Development Manager, OHT
Ad Astra Consultants
ON · Ontario, Canada
- Full-time
…expanding existing customer relationships, and acquiring new business. Acting as a link between the corporate office, sales teams, and local tire retailers, the role will provide product…
Added 18 mins ago
WC
OVERNIGHT LEAD DEPARTMENT MANAGER
Walmart Canada
Penticton, BC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 18 mins ago
Renewals Specialist | Spécialiste des renouvellements
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Montreal, QC
Alvéole is on a mission to connect people with nature in cities, one building at a time. As a certified B Corporation since 2018, we believe business can be a force for good.
Added 18 mins ago
Executive Support & Workplace Experience Coordinator | Coordonnateur·trice – Soutien exécutif et expérience au travail
Alveole
Montreal, QC
…and still needs a desk setup and welcome kit. The building manager is dodging us about bathroom repairs. Lunch needs to arrive before an onsite starts. An interviewee has arrived and…
Added 18 mins ago
Manager, Quality Assurance II
Sofina Foods Inc
Edmonton, AB
Reporting to the Director, Operations, the Quality Assurance Manager is responsible for all aspects of food safety and quality within the facility, including, the development,…
Added 18 mins ago
Sr. Account Manager - West
United Services Group
Vancouver, BC · Kelowna, BC · BC
Conduct regular business reviews with key stakeholders (e.g., VPs, District Managers) to communicate wins, risks, and action plans.
Added 33 mins ago
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OVERNIGHT LEAD DEPARTMENT MANAGER
Walmart
Penticton, BC
- Full-time
Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role, you lead and…
Added 33 mins ago
S
Operations Consultant - Flex
sephora.com
Red Deer, AB
- $17 to $20 CAD / hour
- Full-time
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
Added 33 mins ago
S
Senior Manager, Store Experience & Services
sephora.com
Toronto, ON
- Full-time
Ready for a career glow-up? As Senior Manager, Store Experiences & Services, you’ll lead strategies that elevate the client experience, strengthen selling performance, and grow Beauty…
Added 33 mins ago
VA
Procurement Project Specialist
Voyageur Aviation
North Bay, ON
- Full-time
At Voyageur Aviation Corp., we’re in the business of solving complex aviation challenges through ingenuity, precision, and innovation. As a proud Canadian company (and a wholly owned…

DHL Express

Sr Operations Supervisor

Mount Hope, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 3 years’ warehouse/on road operations experience in courier industry.
Posting language: English
Posted: Oct 1, 2026

Original job description

What makes DHL great?  Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.  Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today…

DHL Express currently has an opening for a Sr Operations Supervisor in YHM GTW.  This role will provide “hands-on” proactive management of the employees engaged in the daily pick-up, handling and delivery of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. Implements new procedures to improve operational effectiveness and provides performance reports for management as required. Acts as a proactive member of the Sales resource team in the provision of Customer service solutions. This position will act as the leader amongst the Supervisor team.

How will you contribute to the success of DHL?

Recruits, orients, trains, schedules, manages and recommends discipline for all frontline unionized and salaried staff.
Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.
Ensures timely and accurate handling, inclusive of scanning and GSOP compliance, of incoming and or outgoing freight daily, in accordance with established standards and procedures.
Completes accurate and timely reports for management as required (staffing schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, health and safety, load quality, DF Compliance, regulatory reporting, etc).
Ensures successful implementation & continued application of AQCC, process enhancements, driving continuous improvement, etc.
Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate frontline unionized and salaried staff.
Ensures sufficient staff resources, materials and supplies on hand always.
Ensures warehouse is organized and set up for successful operations and manages successful shift exchanges.
Maintains equipment, in safe, efficient operating condition always.
Establishes/maintains a proactive programs in compliance with regulatory bodies, legislative requirements, and the collective agreement.
Investigates employee complaints/grievances, prepares written replies and liaisons with Employee Relations, Operations Manger, and Sr. Gateway Operations Manager re: final responses.
Establishes/maintains a proactive security program to safeguard the company’s physical assets.
Implements & follows up on Customer Service solutions as determined by COG / Sales resource team.
Identifies/tracks/adjusts operation to meet service standards by auditing & measuring productivity and results.
Updates operations, customer service, and sales management on issues as required, and address complaints and escalations in a professional expedient manner.
Performs other assignments like managing daily operations and stake holder management in the absence of Operations Managers.
Identifies and addresses root causes for service failures.
Ensures staff overtime/ costs is within approved budget.
Ensures compliance with, CBSA, Transport Canada, IATA, CLC, OHSE, and other regulatory bodies as needed.
Complete initial and continuous training on the CIS Medical Express Awareness, CIS Awareness trainings, and GDP principles; such training is to be proactively monitored to adhere to completion by staff/contractors as applicable
Have a complete understanding of the Global SOP, Life Science GDP Policy, and Standards to be able to perform PD, GEMBA, self-assessment, and act as required within their facility, with staff and sub-contractors as applicable.
Action and drive any corrective actions for compliance, continuous improvements for GDP as noted in GRID or as raised to the facility via WMX Support teams, customers, or others.
All subcontracting activities that may affect GDP compliance and overall quality assurance in their area of responsibility are monitored
GDP-related tasks, documents, and records are adhered to where applicable
Follow compliance with local regulatory requirements related to GDP
Any delegated responsibilities are documented for accountability
Lead as required for the agreed Customer onsite meeting and the Customer requested audit

Do you have what it takes?

Excellent interpersonal skills.
Proven communication skills - written & oral
Demonstrated leadership, analysis & problem-solving skills.
Very good PC skills (Office suite of applications, Word, Excel, Outlook, PowerPoint).
Working knowledge/interpretation of Collective Agreements & Occupational Health & Safety Act.
Demonstrated drive, initiative & flexibility to ensure task completion.
Demonstrated time management & organization skills.
College or University designation in an appropriate discipline.
Manage multiple activities/deadlines.
Demonstrated leadership skills.
Demonstrated ability to be assertive.
3 years’ warehouse/on road operations experience in courier industry.
Knowledge & compliance with Dangerous Goods/WHMIS special handling procedures.
Prior working experience with quality/process improvement initiatives.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal check for all countries lived in for the past 5 years and other background check to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

Internal Transfer Application Form Link: Internal Transfer Application Form (Employee) – Fill out for

Acknowledgment

Apply About employer

More about this job

Responsibilities

Lead daily warehouse and courier operations, supervising unionized and salaried staff while ensuring safe, accurate, timely, and cost-effective freight handling. Drive service quality and continuous improvement, manage customer escalations and compliance requirements, and oversee staffing, equipment, reporting, and shift transitions.

Requirements

Requires at least three years of warehouse or on-road operations experience in the courier industry, along with leadership, communication, organization, and problem-solving abilities. Candidates should have a college or university designation in an appropriate discipline, knowledge of collective agreements and occupational health and safety, and familiarity with dangerous goods procedures and process improvement.

Skills

Leadership
Interpersonal Communication
Written Communication
Problem-Solving
Analysis
Staff Recruitment And Training
Scheduling And Workforce Management
Operational Management
Productivity And Cost Management
Continuous Improvement
Customer Service
Collective Agreement Interpretation
Occupational Health And Safety
Dangerous Goods Handling
Quality And Process Improvement
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Operations
Courier Operations
Freight Handling
Pickup And Delivery
Unionized Workforce
Staff Recruitment
Staff Training
Workforce Scheduling
Productivity Measurement
Cost Control
Quality Management
Continuous Improvement
Customer Service
Global Standard Operating Procedures
Good Distribution Practice
Medical Express Awareness
Dangerous Goods
WHMIS
Occupational Health And Safety
Collective Agreements
Regulatory Compliance
CBSA
Transport Canada
IATA
CIS Awareness Training
GRID
Microsoft Office
Word
Excel
Outlook

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