Jobs in Canada

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Added 11 mins ago
ES
Senior Product Manager | Applied AI
EPAM Systems
Canada
- Full-time
Identify where AI can improve the product, the customer experience, internal processes or business outcomes - and build and size the case for it
Added 11 mins ago
ES
Compute Platform SRE Lead
EPAM Systems
Canada
- Full-time
…which will require on-call support & overlap with US/UK/AU business hours as needed (On-call & shift allowance to be…
Added 11 mins ago
ES
Senior Cloud & Infrastructure Engineer (Azure & Terraform)
EPAM Systems
Canada
- Full-time
…validating outputs against corporate standards, and ensuring solutions go beyond generic AI…
Added 11 mins ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 11 mins ago
S
Business Development Manager - Moncton
Sysco
Moncton, NB · Sysco Moncton
- Full-time
The Senior Analyst, Business Development drives Sysco's market position and financial growth by acquiring new business through strategic planning, advanced analytics, and effective contract…
Added 11 mins ago
TM
Senior Manager, Tax
Trekor Metals Limited
Vancouver, BC · Corporate Office, Vancouver, BC
- Full-time
…leading the organization's tax function and supporting broader business objectives and growth initiatives. As a key member of the corporate finance team, the Senior Tax Manager oversees…
Added 41 mins ago
BC
Engineer and Project Leader, Industrial Piping
BBA Consultants
Montreal, QC
- Full-time
…mining and heavy industry sectors. You’ll also help identify business opportunities with our clients and draft winning proposals. You’ll play a primarily technical and project management…
Added 41 mins ago
VC
Inside Sales Representative
Viessmann Climate Solutions
Langley (District), BC · Langley, BC
- $33,000 to $83,000 CAD / year
- Full-time
Viessmann Climate Solutions is a global leader in sustainable climate and energy solutions, focused on creating living spaces for future generations. Currently, as part of the Carrier…
Added 41 mins ago
AC
Director of Sales
ATS Corporation
Cambridge, ON
- Full-time
…to translate Paxiom's technical capabilities into compelling business solutions that improve safety, labor utilization, productivity, capital investment, and operational…
Added 41 mins ago
L
Assistant Manager, Guest Experience | Place Ste-Foy
lululemon
Quebec, QC
- Full-time
Added 41 mins ago
SG
Director, Oil, Fuels, NGLs, and Biofuels Americas Consulting
S&P Global
Calgary, AB
- Full-time
…energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to…
Added 41 mins ago
A
Outside Field Sales Representative (Small Business Solutions)- (Bilingual: English & Cantonese/Mandarin)
ADP
Mississauga, ON
- Full-time
ADP is hiring an Outside Field Sales Representative (Small Business Solutions)- Bilingual: English and Cantonese/Mandarin. This role is focused on the Markham territory.
Added 1 hour ago
R
Growth Lead
Requesty
London, ON
- Full-time
We're looking for a Growth Lead to own and scale our self-serve business. You'll drive acquisition, activation, conversion, and retention, working directly with our founders to build the…
Added 1 hour ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
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Added 1 hour ago
SM
RQ11713 – Software Developer – ETL – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – ETL with extensive experience in Microsoft Azure data technologies, Amazon Web Services (AWS), ETL development, data integration, data…
Added 1 hour ago
SM
RQ11697 – Change Management Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Identify and assess change impacts on business processes and technology solutions to improve adoption.
Added 1 hour ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11531
Added 1 hour ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
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Added 1 hour ago
SM
RQ11718 – Software Developer – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
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Added 1 hour ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 1 hour ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
Added 1 hour ago
SM
RQ00388 – Solution Architect
S M Software Solutions Inc
Fredericton, NB
- Full-time
…Brunswick, with strong experience in IM/IT, application and solutions architecture, enterprise application development, .NET, Microsoft SQL Server, Java, JavaScript, and large-scale…
Added 1 hour ago
SM
RQ11639 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Support requirements traceability and ensure solutions align with business objectives.
Added 1 hour ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Ensure delivered solutions meet business, operational, security, accessibility, and regulatory requirements.
Added 1 hour ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Leads and conducts business analysis to assess client’s business problems/opportunities and documents business requirements so that I&IT solutions can be determined.

DHL Express

Sr Operations Supervisor

Mount Hope, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 3 years’ warehouse/on road operations experience in courier industry.
Posting language: English
Posted: Oct 1, 2026

Original job description

What makes DHL great?  Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.  Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today…

DHL Express currently has an opening for a Sr Operations Supervisor in YHM GTW.  This role will provide “hands-on” proactive management of the employees engaged in the daily pick-up, handling and delivery of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. Implements new procedures to improve operational effectiveness and provides performance reports for management as required. Acts as a proactive member of the Sales resource team in the provision of Customer service solutions. This position will act as the leader amongst the Supervisor team.

How will you contribute to the success of DHL?

Recruits, orients, trains, schedules, manages and recommends discipline for all frontline unionized and salaried staff.
Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.
Ensures timely and accurate handling, inclusive of scanning and GSOP compliance, of incoming and or outgoing freight daily, in accordance with established standards and procedures.
Completes accurate and timely reports for management as required (staffing schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, health and safety, load quality, DF Compliance, regulatory reporting, etc).
Ensures successful implementation & continued application of AQCC, process enhancements, driving continuous improvement, etc.
Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate frontline unionized and salaried staff.
Ensures sufficient staff resources, materials and supplies on hand always.
Ensures warehouse is organized and set up for successful operations and manages successful shift exchanges.
Maintains equipment, in safe, efficient operating condition always.
Establishes/maintains a proactive programs in compliance with regulatory bodies, legislative requirements, and the collective agreement.
Investigates employee complaints/grievances, prepares written replies and liaisons with Employee Relations, Operations Manger, and Sr. Gateway Operations Manager re: final responses.
Establishes/maintains a proactive security program to safeguard the company’s physical assets.
Implements & follows up on Customer Service solutions as determined by COG / Sales resource team.
Identifies/tracks/adjusts operation to meet service standards by auditing & measuring productivity and results.
Updates operations, customer service, and sales management on issues as required, and address complaints and escalations in a professional expedient manner.
Performs other assignments like managing daily operations and stake holder management in the absence of Operations Managers.
Identifies and addresses root causes for service failures.
Ensures staff overtime/ costs is within approved budget.
Ensures compliance with, CBSA, Transport Canada, IATA, CLC, OHSE, and other regulatory bodies as needed.
Complete initial and continuous training on the CIS Medical Express Awareness, CIS Awareness trainings, and GDP principles; such training is to be proactively monitored to adhere to completion by staff/contractors as applicable
Have a complete understanding of the Global SOP, Life Science GDP Policy, and Standards to be able to perform PD, GEMBA, self-assessment, and act as required within their facility, with staff and sub-contractors as applicable.
Action and drive any corrective actions for compliance, continuous improvements for GDP as noted in GRID or as raised to the facility via WMX Support teams, customers, or others.
All subcontracting activities that may affect GDP compliance and overall quality assurance in their area of responsibility are monitored
GDP-related tasks, documents, and records are adhered to where applicable
Follow compliance with local regulatory requirements related to GDP
Any delegated responsibilities are documented for accountability
Lead as required for the agreed Customer onsite meeting and the Customer requested audit

Do you have what it takes?

Excellent interpersonal skills.
Proven communication skills - written & oral
Demonstrated leadership, analysis & problem-solving skills.
Very good PC skills (Office suite of applications, Word, Excel, Outlook, PowerPoint).
Working knowledge/interpretation of Collective Agreements & Occupational Health & Safety Act.
Demonstrated drive, initiative & flexibility to ensure task completion.
Demonstrated time management & organization skills.
College or University designation in an appropriate discipline.
Manage multiple activities/deadlines.
Demonstrated leadership skills.
Demonstrated ability to be assertive.
3 years’ warehouse/on road operations experience in courier industry.
Knowledge & compliance with Dangerous Goods/WHMIS special handling procedures.
Prior working experience with quality/process improvement initiatives.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal check for all countries lived in for the past 5 years and other background check to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

Internal Transfer Application Form Link: Internal Transfer Application Form (Employee) – Fill out for

Acknowledgment

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More about this job

Responsibilities

Lead daily warehouse and courier operations, supervising unionized and salaried staff while ensuring safe, accurate, timely, and cost-effective freight handling. Drive service quality and continuous improvement, manage customer escalations and compliance requirements, and oversee staffing, equipment, reporting, and shift transitions.

Requirements

Requires at least three years of warehouse or on-road operations experience in the courier industry, along with leadership, communication, organization, and problem-solving abilities. Candidates should have a college or university designation in an appropriate discipline, knowledge of collective agreements and occupational health and safety, and familiarity with dangerous goods procedures and process improvement.

Skills

Leadership
Interpersonal Communication
Written Communication
Problem-Solving
Analysis
Staff Recruitment And Training
Scheduling And Workforce Management
Operational Management
Productivity And Cost Management
Continuous Improvement
Customer Service
Collective Agreement Interpretation
Occupational Health And Safety
Dangerous Goods Handling
Quality And Process Improvement
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Operations
Courier Operations
Freight Handling
Pickup And Delivery
Unionized Workforce
Staff Recruitment
Staff Training
Workforce Scheduling
Productivity Measurement
Cost Control
Quality Management
Continuous Improvement
Customer Service
Global Standard Operating Procedures
Good Distribution Practice
Medical Express Awareness
Dangerous Goods
WHMIS
Occupational Health And Safety
Collective Agreements
Regulatory Compliance
CBSA
Transport Canada
IATA
CIS Awareness Training
GRID
Microsoft Office
Word
Excel
Outlook

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