Jobs in Canada

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Added 2 mins ago
TH
Kitchen manager
tim hortons
Campbellford, ON
- From $19 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 4 mins ago
MR
Shift manager - fast food restaurant
McDonald's Restaurant of Canada
Vancouver, BC
- From $20.45 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 4 mins ago
MR
Shift manager - fast food restaurant
McDonald's Restaurant of Canada
Vancouver, BC
- From $20.45 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 4 mins ago
MR
Shift manager - fast food restaurant
McDonald's Restaurant of Canada
Vancouver, BC
- From $20.45 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 4 mins ago
MR
Shift manager - fast food restaurant
McDonald's Restaurant of Canada
Vancouver, BC
- From $20.45 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 4 mins ago
MR
Shift manager - fast food restaurant
McDonald's Restaurant of Canada
Vancouver, BC
- From $20.45 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 5 mins ago
MR
Shift manager - fast food restaurant
McDonald's Restaurant of Canada
Burnaby, BC
- From $20.45 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 7 mins ago
MR
Shift manager - fast food restaurant
McDonald's Restaurant of Canada
Vancouver, BC
- From $20.45 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 8 mins ago
MR
Shift manager - fast food restaurant
McDonald's Restaurant of Canada
Vancouver, BC
- From $20.45 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 11 mins ago
MB
Kitchen manager
Michel's Bakery Cafe
North York, ON
- $34 to $37 CAD / hour
- Full-time
- On-site
Ensure that food and service meet quality control standards
Added 15 mins ago
WL
Inside Sales Expert - West
Weidmuller Ltd
Calgary, AB
- $60,000 to $70,000 CAD / year
- Full-time
…and transitioning accounts to the appropriate Territory Sales Manager when strategic growth thresholds are…
Added 15 mins ago
SC
Driver
Spicers Canada
Ottawa, ON
- Full-time
We are currently looking for a Full-Time Driver located in Ottawa, Ontario reporting to the Warehouse and Distribution Manager.
Added 15 mins ago
TL
Customer Service Specialist
Transx Ltd
Guelph, ON
- $50,000 to $60,000 CAD / year
- Full-time
TransX Ltd has an exciting opportunity for a Customer Service Representative (CSR) to join our Operations Department. Reporting directly to the Customer Service Manager, the CSR is…
Added 15 mins ago
Customer Service Representative Level 2
Transx Ltd
Rosser, MB
The TransX Group of Companies has an exciting opportunity for a Customer Service Representative – Level 2 to join the Customer Service department. Reporting to the Customer Service Manager…
Added 15 mins ago
Customer Service Administrator
Transx Ltd
New Westminster, BC
The TransX Group of Companies has an exciting opportunity for a Customer Service Administrator to join the Terminal Operations department in Vancouver. Reporting to the Terminal Manager,…
Added 15 mins ago
TL
Safety Manager
Transx Ltd
Calgary, AB
- Full-time
…dedicated to building strong business relationships and providing service excellence to support our customers' business…
Added 30 mins ago
DC
Senior Manager, Client Service
DATA Communications Management Corp
Richmond Hill, ON
- $75,000 to $85,000 CAD / year
- Full-time
As a Senior Manager, Client Services, you will take ownership of key enterprise relationships and help shape how client service is delivered. You’ll be the single point of accountability…
Added 30 mins ago
PI
Senior Technical Team Lead - Software Development, R&D
Piicomm Inc.
Plantagenet Station, ON
- Full-time
…technology to simplify complex business requirements and improve service…
Added 30 mins ago
BG
Purchasing Agent
BV GLAZING
Concord, ON
- $50,000 to $60,000 CAD / year
- Full-time
Negotiate commercial terms, pricing, delivery schedules and service level agreements to maximize cost savings and value.
Added 30 mins ago
BG
SERVICE TECHNICIAN - BRITISH COLUMBIA
BV GLAZING
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
Report daily to Service Manager using daily work logs, deficiency tracking software, email and order databases.
Added 30 mins ago
BT
IT Support Administrator
Beanfield Technologies Inc.
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
Reporting directly to the Manager of End User Services, this individual will act as the functional owner of application support processes, coordinating with vendors, managing license…
Added 30 mins ago
BT
Service Designer, Core Networks
Beanfield Technologies Inc.
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
Reporting to the Manager, Core Network Design - The Service Designer will be responsible for delivery of projects which require OSP/ISP network design to bring new residential and…
Added 30 mins ago
UB
Assistant Store Manager | Cambridge
Urban Barn Ltd.
Cambridge, ON
- $41,500 to $46,500 CAD / year
Help people create homes they love. Join the Urban Barn team as a Full-time Assistant Store Manager at our Cambridge store in Cambridge, ON. With over 50 retail stores across the country,…
Added 30 mins ago
Project Coordinator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering…
Added 30 mins ago
Project Manager – Building Automation Systems
Convergint Technologies Ltd
Calgary, AB
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering…

DHL Express

Sr Operations Supervisor

Mount Hope, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 3 years’ warehouse/on road operations experience in courier industry.
Posting language: English
Posted: Oct 1, 2026

Original job description

What makes DHL great?  Our People!  We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business.  Our corporate culture is about personal commitment – to our business, to each other and to our global communities.  DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today…

DHL Express currently has an opening for a Sr Operations Supervisor in YHM GTW.  This role will provide “hands-on” proactive management of the employees engaged in the daily pick-up, handling and delivery of packages and freight, within prescribed standards of cost, efficiency, accuracy and on-time distribution. Implements new procedures to improve operational effectiveness and provides performance reports for management as required. Acts as a proactive member of the Sales resource team in the provision of Customer service solutions. This position will act as the leader amongst the Supervisor team.

How will you contribute to the success of DHL?

Recruits, orients, trains, schedules, manages and recommends discipline for all frontline unionized and salaried staff.
Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.
Ensures timely and accurate handling, inclusive of scanning and GSOP compliance, of incoming and or outgoing freight daily, in accordance with established standards and procedures.
Completes accurate and timely reports for management as required (staffing schedules, attendance records, recruitment/ payroll documentation, dangerous goods incidents, health and safety, load quality, DF Compliance, regulatory reporting, etc).
Ensures successful implementation & continued application of AQCC, process enhancements, driving continuous improvement, etc.
Applies appropriate leadership/management style with open communication (i.e., communicates Corporate strategic plan, recognition of individual/team contributions) to motivate frontline unionized and salaried staff.
Ensures sufficient staff resources, materials and supplies on hand always.
Ensures warehouse is organized and set up for successful operations and manages successful shift exchanges.
Maintains equipment, in safe, efficient operating condition always.
Establishes/maintains a proactive programs in compliance with regulatory bodies, legislative requirements, and the collective agreement.
Investigates employee complaints/grievances, prepares written replies and liaisons with Employee Relations, Operations Manger, and Sr. Gateway Operations Manager re: final responses.
Establishes/maintains a proactive security program to safeguard the company’s physical assets.
Implements & follows up on Customer Service solutions as determined by COG / Sales resource team.
Identifies/tracks/adjusts operation to meet service standards by auditing & measuring productivity and results.
Updates operations, customer service, and sales management on issues as required, and address complaints and escalations in a professional expedient manner.
Performs other assignments like managing daily operations and stake holder management in the absence of Operations Managers.
Identifies and addresses root causes for service failures.
Ensures staff overtime/ costs is within approved budget.
Ensures compliance with, CBSA, Transport Canada, IATA, CLC, OHSE, and other regulatory bodies as needed.
Complete initial and continuous training on the CIS Medical Express Awareness, CIS Awareness trainings, and GDP principles; such training is to be proactively monitored to adhere to completion by staff/contractors as applicable
Have a complete understanding of the Global SOP, Life Science GDP Policy, and Standards to be able to perform PD, GEMBA, self-assessment, and act as required within their facility, with staff and sub-contractors as applicable.
Action and drive any corrective actions for compliance, continuous improvements for GDP as noted in GRID or as raised to the facility via WMX Support teams, customers, or others.
All subcontracting activities that may affect GDP compliance and overall quality assurance in their area of responsibility are monitored
GDP-related tasks, documents, and records are adhered to where applicable
Follow compliance with local regulatory requirements related to GDP
Any delegated responsibilities are documented for accountability
Lead as required for the agreed Customer onsite meeting and the Customer requested audit

Do you have what it takes?

Excellent interpersonal skills.
Proven communication skills - written & oral
Demonstrated leadership, analysis & problem-solving skills.
Very good PC skills (Office suite of applications, Word, Excel, Outlook, PowerPoint).
Working knowledge/interpretation of Collective Agreements & Occupational Health & Safety Act.
Demonstrated drive, initiative & flexibility to ensure task completion.
Demonstrated time management & organization skills.
College or University designation in an appropriate discipline.
Manage multiple activities/deadlines.
Demonstrated leadership skills.
Demonstrated ability to be assertive.
3 years’ warehouse/on road operations experience in courier industry.
Knowledge & compliance with Dangerous Goods/WHMIS special handling procedures.
Prior working experience with quality/process improvement initiatives.

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews, a criminal check for all countries lived in for the past 5 years and other background check to qualify for the position.

We are an equal opportunity employer and believe we will gain through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.

Internal Transfer Application Form Link: Internal Transfer Application Form (Employee) – Fill out for

Acknowledgment

Apply About employer

More about this job

Responsibilities

Lead daily warehouse and courier operations, supervising unionized and salaried staff while ensuring safe, accurate, timely, and cost-effective freight handling. Drive service quality and continuous improvement, manage customer escalations and compliance requirements, and oversee staffing, equipment, reporting, and shift transitions.

Requirements

Requires at least three years of warehouse or on-road operations experience in the courier industry, along with leadership, communication, organization, and problem-solving abilities. Candidates should have a college or university designation in an appropriate discipline, knowledge of collective agreements and occupational health and safety, and familiarity with dangerous goods procedures and process improvement.

Skills

Leadership
Interpersonal Communication
Written Communication
Problem-Solving
Analysis
Staff Recruitment And Training
Scheduling And Workforce Management
Operational Management
Productivity And Cost Management
Continuous Improvement
Customer Service
Collective Agreement Interpretation
Occupational Health And Safety
Dangerous Goods Handling
Quality And Process Improvement
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Warehouse Operations
Courier Operations
Freight Handling
Pickup And Delivery
Unionized Workforce
Staff Recruitment
Staff Training
Workforce Scheduling
Productivity Measurement
Cost Control
Quality Management
Continuous Improvement
Customer Service
Global Standard Operating Procedures
Good Distribution Practice
Medical Express Awareness
Dangerous Goods
WHMIS
Occupational Health And Safety
Collective Agreements
Regulatory Compliance
CBSA
Transport Canada
IATA
CIS Awareness Training
GRID
Microsoft Office
Word
Excel
Outlook

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