Find work in Canada.

334,669 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
Outreach Coordinator
York University
Toronto, ON
Contract
…services and amenities to enhance the student experience and support York University's mission, vision and priorities. With a commitment to sustainability, equity, diversity and inclusion,…
Added 8 mins ago
Node.js API Developer , Banking API Modernizatio (35909)
Myticas Consulting
Toronto, ON
Contract
We are seeking an experienced Node.js API Developer (AWS) to support a major Canadian financial institution’s Digital Core modernization initiative.
Added 8 mins ago
Application Production Support Analyst
Cynet Systems
Montreal, QC
$438.81 CAD / day
Contract
Responsible for L1/L2 production support, incident management, problem management, and change management including application deployments.
Added 8 mins ago
Workday Advanced Compensation Sr. Consultant (Cert Required)
ERPA
Canada
Full-time
…organizations, while also providing comprehensive, ongoing support for clients across diverse industries. Our team partners closely with clients to optimize their Workday environments,…
Added 8 mins ago
RPA Business Systems Analyst
Tata Consultancy Services
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
Assist in the implementation and oversight of IT systems by provisioning RPA bots in development, testing, and production environments.
Added 23 mins ago
Full Stack Web/Multimedia/Mobile Developer
Carleton University
Ottawa, ON
Other
…web design, web and multimedia development, web and mobile application development support within the Faculty of Science. As a member of the Faculty of Science collaborative IT team, the…
Added 23 mins ago
Data Governance and Quality Expert
Croesus
Laval, QC
Full-time
…portfolio management systems, portfolio rebalancing tools, and application programming interfaces (APIs). These solutions empower wealth management professionals to improve their…
Added 23 mins ago
AI Product and Automation Tool Developer
Croesus
Laval, QC
Full-time
…portfolio management systems, portfolio rebalancing tools, and application programming interfaces (APIs). These solutions empower wealth management professionals to improve their…
Added 23 mins ago
Delivery manager
Croesus
Laval, QC
Full-time
…portfolio management systems, portfolio rebalancing tools, and application programming interfaces (APIs). These solutions empower wealth management professionals to improve their…
Added 23 mins ago
Delivery manager
Croesus
Montreal, QC
Full-time
…portfolio management systems, portfolio rebalancing tools, and application programming interfaces (APIs). These solutions empower wealth management professionals to improve their…
Added 23 mins ago
Data Governance and Quality Expert
Croesus
Montreal, QC
Full-time
…portfolio management systems, portfolio rebalancing tools, and application programming interfaces (APIs). These solutions empower wealth management professionals to improve their…
Added 23 mins ago
AI Product and Automation Tool Developer
Croesus
Montreal, QC
Full-time
…portfolio management systems, portfolio rebalancing tools, and application programming interfaces (APIs). These solutions empower wealth management professionals to improve their…
Added 38 mins ago
Relief Packaging Operator
Sleeman Breweries Ltd.
Guelph, ON
Full-time
At Sleeman Breweries, you’ll have access to benefits that support you today and help you plan for tomorrow:
Added 53 mins ago
Prepared Foods Cook / Food Production - Part Time
Whole Foods Market
Victoria, BC
$21 to $30 USD / hour
Part-time
…Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all…
Added 53 mins ago
Prepared Foods Cook / Food Production - Full Time
Whole Foods Market
Victoria, BC
$21 to $30 USD / hour
Full-time
…Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all…
Added 53 mins ago
Senior Product Security Engineer
Snyk
Ottawa, ON · Greater Ottawa Metropolitan Area
Full-time
5-8 years running or securing cloud infrastructure, ideally having built and operated production platforms on GCP or AWS before moving into security.
Added 53 mins ago
Full Stack Java Developer
Tata Consultancy Services
Toronto, ON
$90,000 to $110,000 CAD / year
Full-time
Perform code reviews, debugging, incident resolution, and production support.
Added 53 mins ago
Quality Inspector
Freudenberg Flow Technologies
Nisku, AB
Full-time
…renewables and alternatives. Our strengths in material science, application knowledge, design capabilities and manufacturing capacity, combined with our differentiated product portfolio,…
Added 53 mins ago
Retail Site Assurance Advisor
Shell
Calgary, AB
Full-time
Guide and support Territory Managers on general loss prevention and the resolution of loss-related issues.
Added 53 mins ago
Senior ServiceNow Developer and Administrator
MNP
AB · Calgary, AB
Full-time
…connect people, processes, and technology to deliver reliable support, modern digital experiences and scalable solutions to help our team members work smarter, faster, and more…
Added 1 hour ago
Senior Manager, HR Digital Solutions Design
Royal Bank of Canada
Toronto, ON
Full-time
Lead and support complex, cross-module, or cross-system initiatives (e.g., new module rollouts, M&A integrations, AI/agent data access patterns).
Added 1 hour ago
Senior Data Platform Engineer
Project X Ltd.
Toronto, ON
Full-time
Work with the team to establish ownership, support responsibilities, documentation and runbooks so successful proofs of concept can become sustainable production capabilities
Added 1 hour ago
Software Developer - All Levels
VimBiz
Moncton, NB
Full-time
Create complex functions, stored procedures, triggers, and scripts to support application development.
Added 1 hour ago
Full Stack Developer
Rang Technologies Inc
AB · Edmonton, AB
$70 to $88 CAD / hour
Contract
Support CI/CD, application deployment, and production releases.
Added 1 hour ago
Linux Administrator
Pacer Group
Toronto, ON
$45 to $48 CAD / hour
Contract
Exp. in Install, configure, administer, and support IBM WebSphere Application Server (WAS/WAS ND).

Diageo

Customer Operations Associate

Mississauga, ON, Canada
Dunwin, Canada

Pay: Compensation Range: $51.000,00 CAD - $85.000,00 CAD
Job type: Full-time
Apply by: Oct 9, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description :

About us

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments - from everyday connections to landmark celebrations.

Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.

Join us and play your part in making life’s moments mean a little more.

About the Function

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world.

With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships.

It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love.

About this role

The Customer Operations Analyst is responsible for minimizing Customers out-of-stocks enabled by proactive order management and strong customer facing, Commercial team, and Supply engagement. Exceptional communication skills are required as this position deals directly with the Customers, Commercial Sales and Finance teams along with various internal teams (Supply Planning, Logistics, Brand and Innovation).

Role Description

Strong ability to prioritize and manage high volume of requests based on business requests and timing
Subject matter authority within their Customer Service team for day-to-day activities, including Order Management, ATP functionality and reporting tools
Ensure consistent delivery of product from the Diageo warehouses to the customers
Establish and continuously improve business relationships with customers buyer, Commercial and Finance team contacts; Manage appropriate communications and expectations
Proactively address and communicate issues that might impact order entry
Actively manage and support new product startups and product discontinuations
Onboard new team members to ensure they are adequately trained on business process, systems and leading key stakeholders
Provide support to Customer service Manager

Decision Making/Top Accountabilities

Monitor and ensure on-time flow of product from Diageo global plants and 3rd party suppliers
Ensure Customers enforce to order guidelines and proactively recommend order management & process improvements to customers (i.e. route-to-market, order lead time, order quantity)
Proactively manage exceptions outside of the order process, including but not limited to customer issues, quality issues, product transfers, returns
Represent Customer service in cross-functional meetings to shape and influence key critical business processes, such as innovation, system enhancements, and logistics network changes
Work with plants to expedite delivery of orders where needed
Provide customers and Commercial teams with information regarding order status and logistics issues
Balancing the demands of Sales and Supply Chain goals while maintaining excellent service
Attend Regional calls and provide Supply updates

Financial Responsibility

Ensure that data is accurate as it impacts the total Canadian Markets estimated ~50M cases shipped annually
Maintain, monitor, and influence the results of relevant key performance indicators across service, cost, cash and quality
Understand and take appropriate action to manage cost impact of order violations, order expedites, and other actions taken to deliver service against operational constraints and budgets
Drive the ongoing development and refinement of Customer service processes and metrics to drive continuous improvements and efficiencies in service, cost, cash and quality

Experience/skills required:

2+ years of experience in customer service, supply chain planning or logistics roles within the Beverage alcohol industry or a fast-paced CPG company
Degree or equivalent experience in supply chain, business management, or related fields
Experience in order management systems (preferably SAP) and MS Office Applications
Strong written and verbal communication skills
Ability to work independently and collaborate with internal and external customers across various levels of the organization
Demonstrated ability to build strong customer relationships and manage customer expectations
Validated analytical capabilities and problem-solving skills
Bilingual (English/French) is an asset

Working with Us

Compensation Range: $51.000,00 CAD - $85.000,00 CAD

Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives - challenging, supporting and learning from one another as one outstanding team.

Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.

Ready to bring your best? This could be your opportunity.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Recruitment Scam Warning

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.

Worker Type :

Fixed Term Contract (Fixed Term)

Primary Location:

Dunwin

Additional Locations :

Job Posting Start Date :

2026-09-24

Apply About employer

More about this job

Responsibilities

The Customer Operations Analyst is responsible for minimizing customer out-of-stocks through proactive order management and engagement with commercial and supply teams. They also manage new product startups, product discontinuations, and represent customer service in cross-functional business process meetings.

Requirements

Candidates must have at least 2 years of experience in customer service, supply chain planning, or logistics within the CPG or beverage alcohol industry. Proficiency in order management systems like SAP and strong communication skills are required for this role.

Skills

Order management
Supply chain planning
Logistics
SAP
MS Office
Communication
Analytical skills
Problem-solving
Reporting tools
ATP functionality

Benefits

Competitive rewards and benefits package
Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Customer Operations
Supply Chain
Logistics
Order Management
SAP
CPG
Beverage Alcohol
Commercial Sales
Finance
ATP
Reporting
Inventory Management
Stakeholder Management
Process Improvement
Data Accuracy
KPIs
MS Office

Report this job