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Added 17 mins ago
HI
Auto Retention Associate
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Dialectica

Client Service Team Associate - January 2027

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 6, 2026
Experience: 1+ years of work experience
Posting language: English
Posted: Nov 6, 2026

Original job description

Dialectica is a leading B2B information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world.

Dialectica has been recognized as one of Europe's fastest-growing companies by the Financial Times for 5 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.

We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.

With a global presence spanning 5 offices across 3 continents and a highly-trained team of over 1,000 employees, we are always looking for individuals who share our belief that our work transcends individual and organizational benefits, contributing significantly to the collective advancement of society. Our values serve as a mirror reflecting our culture and beliefs, defining not only who we are but also shaping how we work and what we stand for. These values include:

Respect
Teamwork
Ownership
Growth Mindset

About The Role

The Client Service Team is the revenue epicentre of our business. As an Associate in the CST, you will need to think quickly and critically, conduct high-level research into industries and companies, identify, and speak with the best experts ensuring they have the most relevant experience and knowledge to address our clients' needs. This is the perfect opportunity to showcase and enhance your abilities in a role that offers clear objectives and chances for recognition and rewards based on your contributions and achievements.

One day you could be connecting a private equity firm with experts you have sourced to better understand the sub-Saharan African telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the Middle East.

Working on multiple client projects at once, you will have the opportunity to accelerate your career and develop core transferable skills in sales, time and project management, negotiation, and professional communication, all while expanding your commercial awareness.

Requirements

Our future Dialectica team member has:

1+ years of work experience
Academic achievement in any undergraduate field (Bachelor's degree or higher)
Proven leadership skills and participation in extracurricular activities
Demonstrated interest in business and a goal-oriented mindset
A growth mindset, embracing challenges as opportunities for learning and development
Excellent networking and sourcing abilities, leveraging professional networks like LinkedIn and internal databases to engage and convince suitable experts
Strong ability to achieve quotas, meet specific targets, and deliver projects within set timelines
Fluency in English (both verbal and written); Fluency in French is a great asset
Knowledge of other languages such as German, Italian, Spanish, Japanese, Korean, and/or Mandarin is an asset

Benefits

Be part of a creative, entrepreneurial and fast-paced team
Learning and development programs (onboarding bootcamp, step-up programs, foreign language courses)
Competitive compensation schemes
RRSP with employer match
Comprehensive health coverage (life, medical, dental, vision, and employee assistance programs)
Substantial Wellbeing program (allowance, flexible and volunteering days)
High-performance, fun and vibrant culture continually enhanced through team bonding & company events, as well as increasing CSR initiatives

The company recruits experts from all over the world in all industries for its clients primarily located outside Quebec, with the support of the company's other offices located outside Quebec with which interaction is constant. Accordingly, knowledge of English is required for this position.

Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and suppliers in Quebec as necessary. French-language training will be offered to all incumbents in permanent positions in Quebec who do not have a good knowledge of French.

Dialectica is an Equal Opportunity Employer. Dialectica does not discriminate on the basis of race, religion, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Not sure if you have it all? Apply anyway! At Dialectica, we strive to create an inclusive work environment, and we welcome candidates with different experiences and backgrounds.

Apply About employer

More about this job

Responsibilities

Research industries and companies, identify and engage relevant experts, and connect them with clients to address project needs. Manage multiple client projects at once while meeting targets and timelines and developing client-service, sales, and project-management capabilities.

Requirements

Candidates should have at least one year of work experience, a bachelor's degree or higher in any field, demonstrated leadership and extracurricular involvement, and an interest in business. They should be goal-oriented, adaptable, skilled at networking and sourcing experts, and able to meet quotas and deadlines; English fluency is required, while French and other languages are assets.

Skills

Industry Research
Company Research
Expert Sourcing
Networking
Sales
Time Management
Project Management
Negotiation
Professional Communication
Commercial Awareness
Quota Achievement
Target Achievement
Critical Thinking
Leadership
English Fluency
French Fluency

Benefits

Learning And Development Programs
Competitive Compensation
RRSP With Employer Match
Health Coverage
Wellbeing Program
Flexible Days
Volunteering Days
Team-Building Activities
Company Events

Visa sponsorship

Not detected in the job text

Keywords

B2B Information Services
Client Service
Industry Research
Company Research
Expert Networks
Expert Sourcing
LinkedIn
Internal Databases
Sales
Project Management
Time Management
Negotiation
Professional Communication
Commercial Awareness
Quota Achievement
Client Projects
Consulting
Private Equity
Telecommunications
Solar Energy
English
French
German
Italian
Spanish
Japanese
Korean
Mandarin
RRSP

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