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Added 1 min ago
AT
Sales Account Manager - Courier
Armour Transportation Systems
Dartmouth, NS
- Full-time
Position Overview:We are seeking a passionate and results-driven Sales Account Manager to join our team. This role is instrumental in driving our growth vision in Canada by delivering…
Added 1 min ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 1 min ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 1 min ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 1 min ago
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SENIOR MANAGER, UNDERWRITING II - Head Office, Laval, Quebec
BDC
Laval, QC
- Full-time
…Benefit Pension Plan, a $750 wellness and health care spending account, to name a…
Added 1 min ago
NM
Manager, Sales Tax
Nissan Motor Corporation
Mississauga, ON
- Full-time
Sales Tax Manager will be reporting to the Senior Manager, Corporate Taxation, the Sales Tax Manager will play a key role in supporting Nissan Canada’s Tax Department. This position is…
Added 1 min ago
WM
Sales Support Manager - Bids & Tenders
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
We invest in our people through training, development and opportunities to grow because we believe great careers are built, not found. In fact, many of our leaders began their careers in…
Added 31 mins ago
Environmental Project Manager - Kamloops & Vernon BC
Triton Environmental Consultants Ltd
Vernon, BC · Kamloops, BC
…their project management careers! As an Environmental Project Manager at Triton, you will support and lead the successful delivery of meaningful, high-impact projects while developing…
Added 31 mins ago
Environmental Project Manager - Vancouver, BC
Triton Environmental Consultants Ltd
Vancouver, BC · BC
…their project management careers! As an Environmental Project Manager at Triton, you will support and lead the successful delivery of meaningful, high-impact projects while developing…
Added 1 hour ago
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Community Outreach and Events Facilitator
Calgary Humane Society
Calgary, AB
- Full-time
Reporting to the Manager of Community Outreach & Events, the Community Outreach & Events Coordinator is an outgoing and community-minded individual who represents Calgary Humane Society…
Added 1 hour ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
…(IHD) equipment, tests, and services year over year through new account acquisition and existing account upgrades and…
Added 1 hour ago
U
Field Sales Manager (Bilingual)
UNFI
Montreal, QC
- $79,800 to $125,800 USD / year
- Full-time
Responsible for the planning, development, and implementation of effective Company sales and marketing programs for the assigned Sales Area.
Added 1 hour ago
DD
Account Manager
Document Direction Ltd
Toronto, ON
- $43,500 to $80,000 CAD / year
- Full-time
- On-site
We are seeking a motivated and enthusiastic Account Manager to join our dynamic team at our Toronto office. This is a permanent, full-time position that offers a hybrid work environment,…
Added 1 hour ago
SS
IT Manager
SysGen Solutions Group
Calgary, AB
- Full-time
We are looking for an exciting & enthusiastic addition to assist in leading our growing tech team. The IT Manager builds strategic plans and technology solutions based on client business…
Added 2 hours ago
TC
Loss Prevention Investigations Manager
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
We’re looking for a Loss Prevention Investigations Manager - Internal to lead our Internal Investigations team across Western Canada and drive strategies that reduce loss, deter internal…
Added 2 hours ago
AI
Applications Engineering Manager, Nuclear
ATS Industrial Automation
Cambridge, ON
- Full-time
Health Care Benefits + $600 Health Care Spending Account
Added 2 hours ago
CD
Coordinator, Service (GTA)
Caivan Development Corporation
Oakville, ON
- Up to $75,000 CAD / year
…homeowner. This role supports the Service Technician and Service Manager by ensuring timely completion of scheduled work, accurate documentation, and clear, consistent…
Added 3 hours ago
TI
Inventory Control Manager
Techtronic Industries Canada Inc.
Georgina, ON
- Full-time
…outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear…
Added 3 hours ago
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Représentant aux ventes externes / Outside Salesperson-EN
Guillevin
Brossard, QC
- Full-time
Identify business opportunities for existing and potential customers based on criteria established by the center manager.
Added 3 hours ago
O
National account manager
Olymel
Brampton, ON
- Full-time
At Olymel, we believe in innovation, quality, and sustainable growth. We are looking for an National account manager to join our dynamic team. If you are motivated by the challenge of…
Added 3 hours ago
Key Account Manager, Out of Home
Nestle Operational Services Worldwide SA
Toronto, ON
…through strong collaboration with internal departments and the development of relationships with key stakeholders and sales…
Added 3 hours ago
NM
Parts Lead
Nelson Motors and Equipment
Oxbow, SK
- Full-time
…support department sales goals. Working closely with the Parts Manager, you will help keep the department organized, customer-focused, and operating safely while coaching and supporting…
Added 3 hours ago
U
HCP Partner Immunology /Ontario GTA
UCB
Toronto, ON
- $119,000 to $156,000 CAD / year
We are seeking an experienced Healthcare Professional Partner (HCPP) for an Ontario’s Greater Toronto Territory Manager who is with a proven track record of meeting or exceeding territory…
Added 3 hours ago
U
HCP Partner Immunology Calgary
UCB
Calgary, AB
- $119,000 to $156,000 CAD / year
We are seeking an experienced Healthcare Professional Partner (HCPP) for an Calgary Territory Manager who has a proven track record of meeting or exceeding territory business and market…
Added 3 hours ago
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Analyst, Program / Project Control
Bombardier
Montreal, QC
- Full-time
…our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are…

Dialogue

Operations Excellence Specialist (Temporary)

Montreal, QC, Canada

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Applications open in a new tab.

Job details

Experience: 1 to 2 years of experience in an operational excellence role
Posting language: English
Posted: Oct 6, 2026

Original job description

Your role as Operations Excellence Specialist (Temporary)

Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance Program. This person will contribute to the development of key initiatives and help lead the implementation of various operational efficiency projects aimed at enhancing the experience of the care team and our members.

What you'll be doing

Supporting the Mental Health Operations team in establishing key operational initiatives and efficiency-seeking efforts.
Contributing to the identification of strategies to improve and streamline operations, and helping to implement these strategies.
Participating in the development of business cases, implementation plans, and the execution of initiatives aligned with key objectives.
Providing financial, operational, and data analyses to support strategic direction and opportunity assessment.
Helping oversee various initiatives aimed at improving the quality of the member and care team experience.
Working collaboratively with our Member Experience, Member Service, Product, Technology, Go-to-market, and Finance teams to support initiatives shared across departments.
Eventually becoming a subject-matter expert in Mental Health and Employee Assistance Program (EAP) services, and ensuring the ongoing accuracy of various internal program documents.

We'd love to hear from you if you have

1 to 2 years of experience in an operational excellence role
Bachelor’s degree in Business Administration or a related field.
Familiarity with healthcare operations and operational excellence.
Experience working with digital health or care delivery platforms is considered an asset.
Strong interest in operations management and/or product development.
Desire to learn operational and financial modeling.
Ability to contribute to strategic thinking and excellent operational-level problem-solving skills.
Excellent verbal and written communication skills, as well as strong stakeholder management abilities.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

Access to the Dialogue app and virtual mental health support for you and your family
Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
4 weeks vacation, 9 wellness days, and 1 volunteer day
Hybrid work: 3 days/week in our Montreal office, excluding remote roles
Work abroad up to 4 weeks/year
Incentive plans, referral bonuses & RRSP matching
Learning via Coursera, external training budget & mentorship
Optional parental leave top-up

Apply About employer

More about this job

Responsibilities

The specialist will support the continuous improvement of mental health and employee assistance programs by implementing operational efficiency projects. They will also collaborate with cross-functional teams to analyze data and improve the quality of member and care team experiences.

Requirements

Candidates must have 1 to 2 years of experience in an operational excellence role and a bachelor's degree in business administration or a related field. Strong analytical skills, interest in operations management, and excellent communication abilities are required.

Skills

Operational excellence
Continuous improvement
Business administration
Healthcare operations
Operational modeling
Financial modeling
Data analysis
Strategic thinking
Problem-solving
Stakeholder management
Communication
Product development
Project management
Digital health platforms

Benefits

Dialogue app access
Virtual mental health support
Fully funded insurance
Health spending account
Dental coverage
Fitness reimbursement
4 weeks vacation
9 wellness days
1 volunteer day
Work abroad up to 4 weeks per year
Incentive plans
Referral bonuses
RRSP matching
Coursera learning
External training budget
Mentorship
Parental leave top-up

Visa sponsorship

Not detected in the job text

Keywords

Operations Excellence
Mental Health Care
Employee Assistance Program
Continuous Improvement
Business Administration
Healthcare Operations
Digital Health
Care Delivery Platforms
Operations Management
Product Development
Financial Modeling
Operational Modeling
Data Analysis
Strategic Planning
Stakeholder Management
Member Experience
Business Cases
Implementation Plans
EAP
Coursera

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