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Added 5 mins ago
GT
production manager - manufacturing
GSC Technologies Inc.
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
Added 5 mins ago
WB
Head of Marketing / Marketing Director
WakeWater Beverage Company
Toronto, ON
- Full-time
Cross-functional alignment with Sales, E-commerce, Amazon, Operations and Product Innovation
Added 5 mins ago
FC
CEO/General Manager
Federated Co-operatives Limited
Estevan, SK
- Full-time
Southern Plains Co-op invites applications for the position of Chief Executive Officer/General Manager (CEO/GM) to lead their passionate team.
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Channel Marketing Specialist, Canada
Sandisk
Canada
- Full-time
…as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world…
Added 5 mins ago
DG
Financial Services Manager
Dilawri Group of Companies
Vancouver, BC
- Full-time
The Financial Services Manager at Vancouver Honda plays a key role in supporting the dealership’s sales and finance operations. Reporting to the Sales Management team, this position is…
Added 5 mins ago
DG
Parts Advisor
Dilawri Group of Companies
Langley (District), BC · Langley, BC
- Full-time
Mercedes-Benz Langley is seeking a Parts Advisor to join our team, reporting directly to the Parts Manager. The Parts Advisor plays a critical role in supporting dealership operations by…
Added 5 mins ago
BE
Finance Manager, M&A Integration
Bluestar Equity
Mississauga, ON
- $70,000 to $75,000 CAD / year
- Full-time
Job Title: Finance Manager, M&A Integration (Occasional travel required)
Added 5 mins ago
SM
General Worker (Temporary)– Facilities Management (Bargaining Unit 179)
Saint Mary's University
Halifax, NS
- Full-time
Under the direction of the Custodial Manager, the General Worker will:
Added 5 mins ago
SM
General Worker – Facilities Management (Bargaining Unit 179)
Saint Mary's University
Halifax, NS
- Full-time
Under the direction of the Custodial Manager, the General Worker will:
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SF
Fund Accountant (BC)
SGGG Fund Services Inc.
Richmond, BC
- Full-time
We are seeking an organized and detail-oriented Fund Accountant to join our BC team. Reporting to the Manager, Fund Accounting, this entry-level role supports operational excellence by…
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NF
Produce Team Leader
Nature's Fare Markets
Langley (District), BC · City of Langley, BC
- Full-time
…our five Core Values as well as maintaining the day-to-day operations within the…
Added 5 mins ago
YU
Law Library Clerk
York University
Toronto, ON
- Contract
Reporting to the Manager, Library Operations, this position provides assistance to Circulation staff , facilitates access to library study space for Osgoode students, and other related…
Added 5 mins ago
EH
Human Resources Manager
Evergreen Hospitality Group
Vancouver, BC
- Full-time
We are looking for an experienced, people-focused Human Resources Manager to lead all aspects of human resources across our portfolio. This position is responsible for overseeing day-to-day…
Added 5 mins ago
CL
Resident Experience Manager - CLC
Campus Living Centres
Hamilton, ON
- Full-time
The Resident Experience Manager serves as the primary connection between residents and the property management team. This role ensures a positive, supportive, and engaging living…
Added 5 mins ago
1
Dental Office Manager-Edmonton, AB
123Dentist
AB · Edmonton, AB
- Full-time
Our beautiful clinic located in Edmonton, Alberta is looking for a passionate, hard-working Office Manager on a full-time basis.
Added 7 mins ago
Lead, Document Control, Pacific Link (Contract)
Trans Mountain
Calgary, AB
…Engineering, Supply Chain, Construction, Commissioning, Regulatory and Operations teams to resolve system, access and information-management…
Added 7 mins ago
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Scotiabank
AB · Calgary, AB
Work closely with the Senior Manager – Financial Planning Operations and Execution, and other members of the Practice Excellence team, to develop and implement enterprise-wide financial…
Added 7 mins ago
Control and Automation Engineer
Hatch
Fredericton, NB
…globe. With expertise in sustainable studies, asset building and operations, and industry-leading efficiencies, our best-in-class team leverages methodologies, governance and systems that…
Added 7 mins ago
TA
Customer Service Manager (Edmonton South)
Trail Appliances Ltd.
AB · Edmonton, Alberta
- Full-time
As the Customer Service Manager at our Edmonton South store, you will lead the daily operations of a busy customer service department. This is a working manager role: you will spend a…
Added 7 mins ago
SR
Manager, 2027 Grey Cup (Term)
Saskatchewan Roughriders
Regina, SK
- Full-time
…supporting the planning, coordination, and execution of festival operations, venues, and event delivery. This role focuses on supporting Festival logistics as well as liaising with the…
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A
Support Services Manager - Future Opportunity
ATCO
AB · AB, Canada
- Full-time
The Support Services Manager will work under the guidance of senior camp leadership to develop the skills and experience necessary to manage all aspects of camp operations. This role is…
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M
Lead Hand - Distribution Center
Munchkin
Milton, ON
- Full-time
Reporting directly to the Senior Operations Manager, the Temporary Lead Hand is an experienced operational leader who works collaboratively with the management to ensure consistent DC…
Added 7 mins ago
GS
Customer Service Representative
Gateway Services Inc
Mount Uniacke, NS
- $22 to $24 CAD / hour
- Full-time
The Veterinary Route Service Specialist role reports to the Care Center Manager.
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Ingénieur en test et conception mécanique / Test & Mechanical Engineer
Wabtec
Montreal, QC
- Full-time
…prenantes clés afin de soutenir nos clients et d’optimiser leurs…
Added 7 mins ago
MG
Account Manager - Toronto
Manitoulin Group of Companies
Mississauga, ON
- Full-time
Manitoulin strives to be an integral part of our customers’ daily operations. Our decisions are centered on building lasting relationships and earning a level of trust that comes from years…

Dialogue

Operations Excellence Specialist (Temporary)

Montreal, QC, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 1 to 2 years of experience in an operational excellence role
Posting language: English
Posted: Oct 6, 2026

Original job description

Your role as Operations Excellence Specialist (Temporary)

Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance Program. This person will contribute to the development of key initiatives and help lead the implementation of various operational efficiency projects aimed at enhancing the experience of the care team and our members.

What you'll be doing

Supporting the Mental Health Operations team in establishing key operational initiatives and efficiency-seeking efforts.
Contributing to the identification of strategies to improve and streamline operations, and helping to implement these strategies.
Participating in the development of business cases, implementation plans, and the execution of initiatives aligned with key objectives.
Providing financial, operational, and data analyses to support strategic direction and opportunity assessment.
Helping oversee various initiatives aimed at improving the quality of the member and care team experience.
Working collaboratively with our Member Experience, Member Service, Product, Technology, Go-to-market, and Finance teams to support initiatives shared across departments.
Eventually becoming a subject-matter expert in Mental Health and Employee Assistance Program (EAP) services, and ensuring the ongoing accuracy of various internal program documents.

We'd love to hear from you if you have

1 to 2 years of experience in an operational excellence role
Bachelor’s degree in Business Administration or a related field.
Familiarity with healthcare operations and operational excellence.
Experience working with digital health or care delivery platforms is considered an asset.
Strong interest in operations management and/or product development.
Desire to learn operational and financial modeling.
Ability to contribute to strategic thinking and excellent operational-level problem-solving skills.
Excellent verbal and written communication skills, as well as strong stakeholder management abilities.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

Access to the Dialogue app and virtual mental health support for you and your family
Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
4 weeks vacation, 9 wellness days, and 1 volunteer day
Hybrid work: 3 days/week in our Montreal office, excluding remote roles
Work abroad up to 4 weeks/year
Incentive plans, referral bonuses & RRSP matching
Learning via Coursera, external training budget & mentorship
Optional parental leave top-up

Apply About employer

More about this job

Responsibilities

The specialist will support the continuous improvement of mental health and employee assistance programs by implementing operational efficiency projects. They will also collaborate with cross-functional teams to analyze data and improve the quality of member and care team experiences.

Requirements

Candidates must have 1 to 2 years of experience in an operational excellence role and a bachelor's degree in business administration or a related field. Strong analytical skills, interest in operations management, and excellent communication abilities are required.

Skills

Operational excellence
Continuous improvement
Business administration
Healthcare operations
Operational modeling
Financial modeling
Data analysis
Strategic thinking
Problem-solving
Stakeholder management
Communication
Product development
Project management
Digital health platforms

Benefits

Dialogue app access
Virtual mental health support
Fully funded insurance
Health spending account
Dental coverage
Fitness reimbursement
4 weeks vacation
9 wellness days
1 volunteer day
Work abroad up to 4 weeks per year
Incentive plans
Referral bonuses
RRSP matching
Coursera learning
External training budget
Mentorship
Parental leave top-up

Visa sponsorship

Not detected in the job text

Keywords

Operations Excellence
Mental Health Care
Employee Assistance Program
Continuous Improvement
Business Administration
Healthcare Operations
Digital Health
Care Delivery Platforms
Operations Management
Product Development
Financial Modeling
Operational Modeling
Data Analysis
Strategic Planning
Stakeholder Management
Member Experience
Business Cases
Implementation Plans
EAP
Coursera

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