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Added 11 mins ago
SB
Project Manager
Sky Building Restoration
Oakville, ON
- Full-time
Sky Building Restoration Inc. is seeking a highly organized, experienced, and results-driven Project Manager to lead environmental remediation, abatement, emergency restoration,…
Added 11 mins ago
A
Solutions Architect
Artech
Mississauga, ON
- $70 to $110 CAD / hour
- Contract
The client is seeking an experienced Lead Agentic AI Solutions Architect to lead the end-to-end delivery of enterprise AI and automation solutions that transform business operations and…
Added 11 mins ago
SB
Abatement / Restoration / Construction Renovation Coordinator
Sky Building Restoration
Oakville, ON
- Full-time
Lead the planning, coordination, and execution of restoration, remediation, abatement, reconstruction, and construction renovation projects, ensuring timelines, milestones, and deliverables…
Added 11 mins ago
GE
Lead Dispatcher
GFL Environmental Inc.
Coquitlam, BC
- Full-time
As a Lead Dispatcher, you’ll play a key role in ensuring efficient daily operations by coordinating driver schedules, addressing on-route issues, and supporting the dispatch team. You’ll…
Added 1 hour ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
…multiple projects concurrently. The successful candidate will lead projects through initiation, planning, execution, monitoring, controlling, procurement, and closeout while ensuring…
Added 1 hour ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
…multiple projects concurrently. The successful candidate will lead projects through initiation, planning, execution, monitoring, controlling, procurement, and closeout while ensuring…
Added 1 hour ago
PG
Plant Manager-Manufacturing
Pangeo Group
Vaughan, ON
- $150,000 to $190,000 CAD / year
- Full-time
This is a build and run role through start-up and ramp. You'll lead the management team, drive the key customer programs and process development that set the plant apart, and grow a diverse…
Added 2 hours ago
HG
B2B Sales Specialist
Hello Gubby
Remote, Canada
- Remote
Hello Gubby is the AI front desk for small businesses, and it’s growing into a full customer operations platform: the Intercom for small businesses.
Added 2 hours ago
MR
Senior Bookkeeper
MoveSmart Rentals
Mississauga, ON
- Full-time
MoveSmart Rentals is hiring an experienced Senior Bookkeeper to maintain complete, accurate, and well-organized financial records across our Canadian operations.
Added 2 hours ago
ML
Pellet - Plant Lead
Marwood Ltd.
Tracyville, NB
- Full-time
…residential, commercial, and industrial applications. With several operations in Atlantic Canada, we serve markets throughout North America and Europe. Marwood Ltd has an opportunity for a…
Added 2 hours ago
QR
Warehouse - Team Leader
Quincaillerie Richelieu
Kitchener, ON
- Full-time
…perform their jobs and participates in strategic planning of…
Added 2 hours ago
QR
Warehouse Supervisor
Quincaillerie Richelieu
Barrie, ON
- Full-time
…warehouse, shipping, receiving, inventory, and transportation operations while leading a team of warehouse material handlers and drivers. This role ensures products are received, stored,…
Added 2 hours ago
A
Store Assistant Manager
Ardene
St. Catharines, ON
- Full-time
…objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide…
Added 2 hours ago
A
IT Store Support Technician
Ardene
Laval, QC
- Full-time
Reporting to the Service Desk Lead, the IT Store Support Technician will play a key role on our IT team, acting as the first point of contact to support IT operations for Ardene stores. You…
Added 2 hours ago
A
Store Assistant Manager
Ardene
Surrey, BC
- Full-time
…objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide…
Added 2 hours ago
A
Store Assistant Manager
Ardene
Simcoe Lodge, ON · Simcoe, ON
- Full-time
…objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide…
Added 2 hours ago
A
Store Manager
Ardene
Victoria, BC
- Full-time
· Comply with all head office requests regarding store operations.
Added 2 hours ago
A
Operational Excellence Manager
Ardene
Laval, QC
- Full-time
…Operational Excellence Manager to join the Ardene Headquarters Store Operations team. This role is integral to elevating store performance by combining operational precision with a strong…
Added 2 hours ago
A
Store Manager
Ardene
Spruce Grove, AB
- Full-time
· Comply with all head office requests regarding store operations.
Added 2 hours ago
A
Store Manager (temporary)
Ardene
ON · Kanata, ON
- Full-time
· Comply with all head office requests regarding store operations.
Added 2 hours ago
A
Store Assistant Manager
Ardene
Waterloo, ON
- Full-time
…objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide…
Added 2 hours ago
A
Store Assistant Manager
Ardene
Kitchener, ON
- Full-time
…objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide…
Added 2 hours ago
A
Store Assistant Manager
Ardene
Nanaimo, BC
- Full-time
…objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide…
Added 2 hours ago
A
Store Manager
Ardene
Owen Sound, ON
- Full-time
· Comply with all head office requests regarding store operations.
Added 2 hours ago
A
Store Assistant Manager
Ardene
Peterborough, ON
- Full-time
…objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example and inspire their team to generate sales as well as provide…

Dialogue

Operations Excellence Specialist (Temporary)

Montreal, QC, Canada

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Job details

Experience: 1 to 2 years of experience in an operational excellence role
Posting language: English
Posted: Oct 6, 2026

Original job description

Your role as Operations Excellence Specialist (Temporary)

Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance Program. This person will contribute to the development of key initiatives and help lead the implementation of various operational efficiency projects aimed at enhancing the experience of the care team and our members.

What you'll be doing

Supporting the Mental Health Operations team in establishing key operational initiatives and efficiency-seeking efforts.
Contributing to the identification of strategies to improve and streamline operations, and helping to implement these strategies.
Participating in the development of business cases, implementation plans, and the execution of initiatives aligned with key objectives.
Providing financial, operational, and data analyses to support strategic direction and opportunity assessment.
Helping oversee various initiatives aimed at improving the quality of the member and care team experience.
Working collaboratively with our Member Experience, Member Service, Product, Technology, Go-to-market, and Finance teams to support initiatives shared across departments.
Eventually becoming a subject-matter expert in Mental Health and Employee Assistance Program (EAP) services, and ensuring the ongoing accuracy of various internal program documents.

We'd love to hear from you if you have

1 to 2 years of experience in an operational excellence role
Bachelor’s degree in Business Administration or a related field.
Familiarity with healthcare operations and operational excellence.
Experience working with digital health or care delivery platforms is considered an asset.
Strong interest in operations management and/or product development.
Desire to learn operational and financial modeling.
Ability to contribute to strategic thinking and excellent operational-level problem-solving skills.
Excellent verbal and written communication skills, as well as strong stakeholder management abilities.

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

Access to the Dialogue app and virtual mental health support for you and your family
Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
4 weeks vacation, 9 wellness days, and 1 volunteer day
Hybrid work: 3 days/week in our Montreal office, excluding remote roles
Work abroad up to 4 weeks/year
Incentive plans, referral bonuses & RRSP matching
Learning via Coursera, external training budget & mentorship
Optional parental leave top-up

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More about this job

Responsibilities

The specialist will support the continuous improvement of mental health and employee assistance programs by implementing operational efficiency projects. They will also collaborate with cross-functional teams to analyze data and improve the quality of member and care team experiences.

Requirements

Candidates must have 1 to 2 years of experience in an operational excellence role and a bachelor's degree in business administration or a related field. Strong analytical skills, interest in operations management, and excellent communication abilities are required.

Skills

Operational excellence
Continuous improvement
Business administration
Healthcare operations
Operational modeling
Financial modeling
Data analysis
Strategic thinking
Problem-solving
Stakeholder management
Communication
Product development
Project management
Digital health platforms

Benefits

Dialogue app access
Virtual mental health support
Fully funded insurance
Health spending account
Dental coverage
Fitness reimbursement
4 weeks vacation
9 wellness days
1 volunteer day
Work abroad up to 4 weeks per year
Incentive plans
Referral bonuses
RRSP matching
Coursera learning
External training budget
Mentorship
Parental leave top-up

Visa sponsorship

Not detected in the job text

Keywords

Operations Excellence
Mental Health Care
Employee Assistance Program
Continuous Improvement
Business Administration
Healthcare Operations
Digital Health
Care Delivery Platforms
Operations Management
Product Development
Financial Modeling
Operational Modeling
Data Analysis
Strategic Planning
Stakeholder Management
Member Experience
Business Cases
Implementation Plans
EAP
Coursera

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