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Added 11 mins ago
JI
Electrical Maintainer
J.D. Irving, Limited
Saint John, NB
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 12 mins ago
BOH Management - Sous Chef
Northland Properties
Barrie, ON
Cultivate your own development by working with senior leaders
Added 12 mins ago
Back of House - Chef
Northland Properties
Langley (District), BC · Langley, BC
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make…
Added 12 mins ago
Front of House - Server
Northland Properties
Calgary, AB
Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make…
Added 26 mins ago
S
Services Lead, Stores - Full Time
sephora.com
Edmonton, AB
- $20 to $23.55 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…
Added 26 mins ago
P
Technology Strategy & Transformation, Senior Associate
PwC
Toronto, ON
- Full-time
Lead technology strategy and transformation programmes, with a focus on infrastructure, AI, data, and digital technologies across a variety of industries.
Added 41 mins ago
ES
Senior Product Manager | Applied AI
EPAM Systems
Canada
- Full-time
Able to influence stakeholders up to and including VP level, and to lead all critical aspects of a product launch
Added 41 mins ago
ES
Compute Platform SRE Lead
EPAM Systems
Canada
- Full-time
We are seeking a skilled Compute Platform SRE Lead to support EPAM's Compute Managed Services project. The role focuses on KTLO (Keep the Lights On) activities, ensuring 24x7 monitoring,…
Added 41 mins ago
ES
Senior Cloud & Infrastructure Engineer (Azure & Terraform)
EPAM Systems
Canada
- Full-time
…in Azure Cloud architecture and production-grade Terraform development. You will own the creation, modification, and maintenance of cloud infrastructure using robust Infrastructure-as-Code…
Added 41 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 41 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 41 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 41 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 41 mins ago
BC
Infection Control Professional (ICP)
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 41 mins ago
BC
Registered Nurse - CCU
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 41 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 41 mins ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 41 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 41 mins ago
BC
Registered Practical Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 42 mins ago
CH
Project Services Sales Representative (Remediation Services)
Clean Harbors
Vancouver, BC
- Full-time
Opportunities for growth and development for all the stages of your career;
Added 42 mins ago
S
Business Development Manager - Moncton
Sysco
Moncton, NB · Sysco Moncton
- Full-time
Drive New Business Acquisition: Lead new business acquisition efforts, leveraging cross-functional teams to address prospect concerns, build trust, and shorten sales cycles. Collaborate…
Added 1 hour ago
VC
Inside Sales Representative
Viessmann Climate Solutions
Langley (District), BC · Langley, BC
- $33,000 to $83,000 CAD / year
- Full-time
…commitment to environmental protection, promoting sustainable development and comfort. With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems,…
Added 1 hour ago
ET
Director, Analog IC Design
ESS Technology, Inc.
Kelowna, BC
- Full-time
As Director, Analog IC Design, you will set the technical direction and lead the analog design group, while remaining hands-on with circuit design. Responsibilities include:
Added 1 hour ago
A
Outside Field Sales Representative (Small Business Solutions)- (Bilingual: English & Cantonese/Mandarin)
ADP
Mississauga, ON
- Full-time
Continuously learn through best‑in‑class training, development, and mentorship
Added 1 hour ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…Platform, Azure, and Dataverse, along with proven Technical Lead experience. The ideal candidate will have extensive enterprise application development experience, strong solution…

Dialogue

Operations Excellence Specialist (Temporary)

Montreal, QC, Canada

Temporary

Apply About employer

Applications open in a new tab.

Job details

Job type: Temporary
Apply by: Nov 8, 2026
Experience: 1 to 2 years of experience in an operational excellence role
Posting language: English
Posted: Oct 9, 2026

Original job description

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When It Comes To Our Work, We Set The Bar High. Together, We’re Transforming Health And Helping Millions Improve Their Well-being. We’re Firm Believers That Great People Don’t Settle On

Impact
Community
Growth
Excellence

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co.

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role as Operations Excellence Specialist (Temporary)

Reporting to the Manager of Operational Excellence, the specialist’s mission is to support the continuous improvement of Dialogue’s Mental Health Care Program and Employee Assistance Program. This person will contribute to the development of key initiatives and help lead the implementation of various operational efficiency projects aimed at enhancing the experience of the care team and our members.

What You'll Be Doing

Supporting the Mental Health Operations team in establishing key operational initiatives and efficiency-seeking efforts.
Contributing to the identification of strategies to improve and streamline operations, and helping to implement these strategies.
Participating in the development of business cases, implementation plans, and the execution of initiatives aligned with key objectives.
Providing financial, operational, and data analyses to support strategic direction and opportunity assessment.
Helping oversee various initiatives aimed at improving the quality of the member and care team experience.
Working collaboratively with our Member Experience, Member Service, Product, Technology, Go-to-market, and Finance teams to support initiatives shared across departments.
Eventually becoming a subject-matter expert in Mental Health and Employee Assistance Program (EAP) services, and ensuring the ongoing accuracy of various internal program documents.

We'd love to hear from you if you have

1 to 2 years of experience in an operational excellence role
Bachelor’s degree in Business Administration or a related field.
Familiarity with healthcare operations and operational excellence.
Experience working with digital health or care delivery platforms is considered an asset.
Strong interest in operations management and/or product development.
Desire to learn operational and financial modeling.
Ability to contribute to strategic thinking and excellent operational-level problem-solving skills.
Excellent verbal and written communication skills, as well as strong stakeholder management abilities.

At Dialogue, your well-being is our priority

Benefits

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

Access to the Dialogue app and virtual mental health support for you and your family
Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
4 weeks vacation, 9 wellness days, and 1 volunteer day
Hybrid work: 3 days/week in our Montreal office, excluding remote roles
Work abroad up to 4 weeks/year
Incentive plans, referral bonuses & RRSP matching
Learning via Coursera, external training budget & mentorship
Optional parental leave top-up

Apply About employer

More about this job

Responsibilities

Support continuous improvement and operational efficiency initiatives for Dialogue’s Mental Health Care and Employee Assistance programs, including analyzing opportunities and helping develop business cases and implementation plans. Collaborate across departments to improve member and care team experiences, assess initiatives with financial, operational, and data analysis, and maintain accurate program documentation.

Requirements

The role asks for 1–2 years of operational excellence experience and a bachelor’s degree in Business Administration or a related field. Candidates should have familiarity with healthcare operations and operational excellence, strong analytical and problem-solving abilities, communication and stakeholder management skills, and an interest in operations management or product development; digital health experience is an asset.

Skills

Operational Excellence
Continuous Improvement
Operations Management
Healthcare Operations
Strategic Thinking
Operational Problem-Solving
Financial Modeling
Operational Modeling
Financial Analysis
Operational Analysis
Data Analysis
Business Case Development
Implementation Planning
Project Implementation
Stakeholder Management
Written and Verbal Communication

Benefits

Dialogue App Access
Virtual Mental Health Support
Fully Funded Insurance
Health Spending Account
Dental Coverage
Fitness Reimbursement
Four Weeks Vacation
Nine Wellness Days
Volunteer Day
Hybrid Work
Work Abroad
Incentive Plans
Referral Bonuses
RRSP Matching
Coursera Learning
External Training Budget
Mentorship
Parental Leave Top-Up

Visa sponsorship

Not detected in the job text

Keywords

Mental Health Care
Employee Assistance Program
EAP
Healthcare Operations
Digital Health
Care Delivery Platforms
Operational Excellence
Continuous Improvement
Operational Efficiency
Operations Management
Product Development
Business Cases
Implementation Plans
Financial Analysis
Operational Analysis
Data Analysis
Financial Modeling
Operational Modeling
Strategic Thinking
Problem-Solving
Stakeholder Management
Member Experience
Care Team Experience
Program Documentation
Cross-Functional Collaboration

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